Related Products
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About
The foundation of the Sakon Platform for Telecom Expense Management, Enterprise Mobility, and SaaS Management is Sakon, the company’s breakthrough inventory engine. Most enterprise TEM efforts fall flat because they lack an accurate, exhaustive, living inventory of network and end-user inventory. Sakon solves that! Sakon Mobile integrates with all mobile data sources to orchestrate employee support, carrier management, and device lifecycle workflows. From sourcing to payment processing, Sakon's Technology Expense Management delivers results on a global scale while making Network Transformation a reality. Sakon’s Network Transformation solution offers a key set of inventory management, program order management, and ROI tracking capabilities which builds upon detailed site-based and cost-based inventory. You can now leverage and extend your ServiceNow platform with Sakon Mobile to provide a complete end-to-end mobility management solution.
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About
Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to manage and improve their operations
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Audience
Companies looking for a complete Help Desk solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$250 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationSakon
Founded: 2003
United States
www.sakon.com
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Company InformationSofteligent
United States
softeligent.com
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Alternatives |
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Categories |
Categories |
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Telecom Expense Management Features
Billing for Data
Supported
Billing for Voice
Supported
Call Monitoring
Not Supported
Chargeback Tracking
Supported
Contract Negotiation
Supported
Fixed Line Compatibility
Supported
Internal Cost Allocation
Not Supported
Mobile Line Compatibility
Supported
Usage Reporting
Supported
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Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
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Integrations
ServiceNow
Not Supported
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