Audience
Businesses and government agencies
About ShareNet Platform
The Novo ShareNet Operations Management system is an easy-to-use, highly flexible web and mobile cloud-based software solution designed to help organizations streamline their operations. ShareNet apps combine to create powerful solutions for Asset Management, Work Order Management, Municipal Management, Customer Support and more.
Track, Share and Report on the ShareNet Platform! ShareNet apps combine to create powerful solutions for Customer Support, IT Help Desk, Asset Management, Maintenance Management, Municipal Management, Knowledge Management & more. Track whatever information you want in each ShareNet App. You can even attach documents or photos to your records. Video Tutorials and User Guides help you quickly learn how to use ShareNet Platform Apps. Consistent User Interfaces allow you to easily go from using one app to another. Increase visibility of work performed, deliver 24/7 citizen support and keep the public informed with our powerful municipal software.
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Pricing
Starting Price:
$50 per user per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Novo Solutions
Founded: 1999
United States
novosolutions.com/sharenet/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
ShareNet Platform Frequently Asked Questions
ShareNet Platform Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Queue Management
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Facility Management
Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management
Facility Scheduling
Room Scheduling
Space Planning
Visitor Management
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Incident Management
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
IT Asset Management
Configuration Management
Cost Tracking
Inventory Management
Maintenance Management
Supplier Management
Asset Tracking
Audit Management
Compliance Management
Contract/License Management
Depreciation Management
IT Service Management
Procurement Management
Requisition Management
Maintenance Management
Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Key & Lock Management
Planning Calendar
Predictive Maintenance
Purchasing
Municipal
Inventory Management
Work Order Management
Animal Licensing
Code Enforcement
Fund Accounting
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Public Works
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management
Billing & Invoicing
Compliance Management
Contract Management
Project Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management
Quotes / Estimates
Recurring Appointments
