Audience

State and local governments seeking for a digital government service

About Accela

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

Integrations

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Company Information

Accela
Founded: 1981
United States
www.accela.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Accela Frequently Asked Questions

Q: What kinds of users and organization types does Accela work with?
Q: What languages does Accela support in their product?
Q: What kind of support options does Accela offer?
Q: What other applications or services does Accela integrate with?
Q: Does Accela have a mobile app?
Q: What type of training does Accela provide?

Accela Product Features

Code Enforcement

Letter Generation Not Supported
GIS Not Supported
Planning & Zoning Not Supported
Inspection Management Not Supported
Code Maintenance Not Supported
Photo Management Not Supported
Fee Maintenance Not Supported
Document Management Not Supported
Weed Abatement Control Not Supported
Violation History Not Supported
Case Management Not Supported

Government

Permit Issuance Not Supported
Self Service Portal Not Supported
Budgeting & Forecasting Not Supported
Purchasing & Receiving Not Supported
Compliance Management Not Supported
Code Enforcement Not Supported
License Issuance Not Supported
Taxation & Assessment Not Supported
Fixed Asset Management Not Supported
Utility Billing Not Supported
Work Order Management Not Supported
Inventory Management Not Supported

Land Management

GIS Not Supported
Planning & Zoning Not Supported
Inspection Management Not Supported
Code Enforcement Not Supported
Document Management Not Supported
Lease Management Not Supported
For Oil & Gas Not Supported
Project Management Not Supported
Permit Management Not Supported

Municipal

Permit Issuance Not Supported
Utility Billing Not Supported
Planning & Zoning Not Supported
Parking Management Not Supported
Code Enforcement Not Supported
License Issuance Not Supported
Taxation & Assessment Not Supported
Fund Accounting Not Supported
Work Order Management Not Supported
Inventory Management Not Supported
Property Database Not Supported
Animal Licensing Not Supported

Permit

Automated Routing Not Supported
Building Permits Not Supported
Business License Not Supported
Code Enforcement Not Supported
Customer Portal Not Supported
Expiration Date Tracking Not Supported
Inspection Management Not Supported
Mobile Access Not Supported
Online Applications Not Supported
Online Payments Not Supported
Parking Permits Not Supported
Renewal Management Not Supported

Public Works

Project Management Supported
Service Request Management Supported
Work Order Management Supported
Billing & Invoicing Not Supported
Compliance Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Maintenance Not Supported
Fixed Asset Management Not Supported
Job Costing Not Supported