Alternatives to ServiceNow CMDB
Compare ServiceNow CMDB alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ServiceNow CMDB in 2026. Compare features, ratings, user reviews, pricing, and more from ServiceNow CMDB competitors and alternatives in order to make an informed decision for your business.
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Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. -
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JDisc Discovery
JDisc
JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. -
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Unimus
NetCore j.s.a. (Unimus)
Unimus is a powerful, on-premise Network Automation and Configuration Management (NCM) solution designed for fast deployment and ease of use. As one of the most versatile NCM solutions available, it simplifies network management with features such as: 🔹Disaster Recovery – Automated configuration backups ensure business continuity 🔹Change Management – Detect, review, and audit configuration changes with real-time notifications 🔹Configuration Auditing - Search and validate configurations and runtime state across your entire network 🔹Network Automation – Push large-scale configuration changes or perform firmware upgrades in minutes 🔹Compliance Reporting – Ensure adherence to internal policies and industry standards across your network devices 🔹Integrated Device CLI – Access device terminals directly within Unimus Supporting 450+ device types across 160+ vendors, Unimus is a vendor-agnostic NCM that boosts security and speeds network operations with no programming needed. -
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Serviceaide
Serviceaide
Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. -
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Device42
Device42, A Freshworks Company
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.Starting Price: $1499.00/year -
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Vivantio
Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.Starting Price: $59.00/month/user -
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Canfigure
Canfigure
Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.Starting Price: $2000 per year -
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Cruz Operations Center (CruzOC)
Dorado Software
CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.Starting Price: $1350 -
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ComplianceQuest
ComplianceQuest
Fastest growing Enterprise Quality, Health and Safety Management System (QHSE) natively built and run on the Salesforce platform. Unified QHSE solutions, which combine EQMS and EHS, help our customers of all sizes deliver quality products and services in the safest, most sustainable way by mitigating risk, problems, and inefficiencies while protecting customers, employees, suppliers and brand. Every organization – irrespective of its industry, geography or size – involves an interaction of activities and processes with the environment. These activities may have an adverse or favorable impact on the environment depending on the type of activity being carried out. Our Environment Management solution has been designed to minimize and mitigate these adverse impacts on environment, to such an extent that our already depleting biodiversity is protected, and nurture an ecosystem where all living organisms coexist sustainably.Starting Price: $30 per user per month -
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Apty
Apty
Apty is a Digital Adoption Platform (DAP) that helps enterprises scale process execution across the tools they already use—including custom-built apps. While other DAPs only support select tools, Apty works across Salesforce, Workday, ServiceNow, Oracle, and proprietary systems—without heavy lift or complexity. Get your teams executing faster, with fewer errors and measurable results—no matter what software they’re using. -
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Virima
Virima Inc.
VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.Starting Price: $15,000.00/year -
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Alloy Navigator
Alloy Software
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.Starting Price: $19.00/month/user -
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Qbilon
Qbilon
Qbilon is an Enterprise Architecture and IT Landscape Intelligence platform that automatically discovers, maps, and visualizes complex IT environments. It creates a continuously updated inventory of applications, servers, services, and their dependencies, giving organizations complete visibility into their IT landscape. By integrating data from cloud, infrastructure, monitoring, and security systems, Qbilon helps Enterprise Architecture, IT Operations, and CMDB teams maintain accurate IT data without manual documentation. Automated dependency mapping provides a clear understanding of how applications, infrastructure, and business services are connected. Qbilon supports use cases such as CMDB population, cloud transformation, IT modernization, and technology risk management. With integrations including AWS, Microsoft Azure, Google Cloud Platform (GCP), VMware, Darktrace, PRTG, and ServiceNow, organizations can make better decisions based on reliable, real-time information.Starting Price: €203 -
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ServiceNow Asset Management
ServiceNow
Asset Management automates your IT asset lifecycles with intuitive workflows. Make informed decisions about asset capacity, refresh, and vendors. Know and control your assets. Optimize asset lifecycle investments to deliver better IT services and make smarter decisions. Reduce asset costs. Lower asset costs and automate asset lifecycle processes to minimize wasted resources. Mitigate risk. Enforce asset policies and regulatory requirements to limit risks. Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. Maximize your investment with ServiceNow Impact. Realize value faster with experts on demand, premium support, and preventive tools to guide your digital transformation. Our digital experiences can help your organization, so it simply works better. -
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Xurrent
Xurrent
Xurrent is an enterprise service management (ESM) solution for seamless collaboration between internal and external service providers. Xurrent is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, Xurrent also provides fully integrated knowledge management, time tracking and project management capabilities. For enterprise employees, Xurrent is the Self Service app that is always there for them whenever they need some help. Apart from Xurrent's ITSM and ESM capabilities that support the ITIL and KCS practices, Xurrent uniquely supports the SIAM approach. This management approach is becoming increasingly important as enterprises rely on ever-more external providers.Starting Price: $0 per month Freemium -
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OpenText Universal Discovery
OpenText
Configuration management for hybrid IT. OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations and can be deployed on-premises or via SaaS. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis. Get a complete IT asset and configuration inventory across on-premises, multi-cloud, virtualized, and containerized hardware, software, and endpoints. Knowing how your infrastructure delivers business critical applications and services is a must for effective change and configuration management. Change is constant in IT, but before you or a service agent makes one, you should see how it’s going to affect your service delivery. -
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Cloudaware
Cloudaware
Cloudaware is a cloud management platform with such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Cloudaware is designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware integrates out-of-the-box with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.Starting Price: $0.008/CI/month -
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BMC Helix CMDB
BMC Helix
The BMC Helix Configuration Management Database (CMDB) enriches ecosystem workflow with a business aware, single source of reference for your assets and services. Maintain accurate data and service models for hundreds of millions of configuration items, including on-premises and cloud services. Track and manage hardware, software, and cloud service configurations and relationships. Measure the success of your configuration management process or policy with pre-defined KPIs. Automatically populate and update the CMDB in minutes with BMC Helix Discovery, BMC Helix Client Management, and other out-of-the-box connectors. Import and federate data from other sources with powerful integration tools using a rich set of APIs. Define granular role-based access for all items and attributes. -
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Aranda CMDB
Aranda SOFTWARE
Aranda CMDB is a Configuration Management Database solution that enables organizations to organize, manage, and update information on configuration items (CIs) across multiple projects from a centralized repository. It allows the association of CIs with a service catalog established in Aranda Service Management, linking incidents, changes, and problems to specific CIs and their dependencies, providing specialists with detailed contextual information for root cause analysis and troubleshooting. It supports the creation of profiles to associate CIs with users or related criteria, facilitating targeted searches and enabling the determination of total cost of ownership (TCO) for each resource, aiding in budget projections and expense evaluations. Aranda CMDB integrates with Aranda Device Management (ADM) and Aranda Enterprise Mobility Management (EMM), allowing automatic updates of CIs based on device inventory changes, and provides access to comprehensive lifecycle information. -
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Atlassian Insight
Atlassian
Jira-native CMDB and asset management. Gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes. View different asset dependencies and easily assess the impact of those relationships at a glance with a graphical view. It puts crucial asset information at your fingertips, wherever and whenever you need it. Mindville's Insight (now by Atlassian) helps IT teams reduce MTTR by showing teams what services are affected, and how each of those relates to the other. Insight adds context through visualization, allowing teams to understand the “who, what, when, and where” of any issue. Data can be imported from cloud providers, other CMDB solutions or by using CSV, JSON, or REST-API. Leverage Insight Integration apps to connect with and import data from cloud providers like AWS, Azure, and Google Cloud.Starting Price: $5 per month -
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Samantha
Net Watch Solutions
The System Asset Management System™ is a Configuration Management Database (CMDB) tailored for the mid-market. Process Workflow modules exist for Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls and Business Alignment. We call our product Samantha™, for short. Samantha™ meets the 1) business needs, 2) budget, and 3) resource requirements for mid-market organizations. Save money - don't replace your Help Desk, unless you want to. Samantha™ compliments your existing Service / Help Desk solution (i.e. Footprints, HEAT, TrackIT, Remedy, ServiceNow) and keep your Event Mangement tool (i.e. SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, Big Brother) investments. -
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Cruz RMM
Dorado Software
Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.Starting Price: $1350 -
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The FNT Command software package provides full transparency into all IT and telecommunications structures for managing IT assets, cabling and infrastructure, data centers, and telecommunications resources. FNT Command thus enables the provision of high-value IT and telecommunications services. Like our customers, we take an integrated approach to all resources, from cabling through to service provision. Budget and cost pressures, capacity bottlenecks, and compliance guidelines are just some of the challenges that data centers face as they seek to deliver efficient and reliable IT services. As a centralized management and optimization solution, FNT Command gives you total transparency across your entire data center infrastructure, from the facility level through hardware and software to networking, power, and air conditioning. This end-to-end view enables you to accelerate day-to-day business processes and achieve greater operational reliability.
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Faddom
Faddom
Faddom offers real-time, agentless application dependency mapping to give IT teams instant, risk-free visibility into hybrid environments. No credentials, no software installs, and no firewall changes. Faddom maps servers, applications, cloud resources, and traffic flows within an hour of deployment. This always-live mapping supports security audits, change impact analysis, cloud migration, IT documentation, and incident response. Faddom provides continuous infrastructure clarity without disruption, enabling better planning, control, and compliance. Trusted by organizations across industries, Faddom is built for speed, security, and simplicity. Deploy fast. Discover more. Stay in control.Starting Price: $0 -
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Cruz Wireless Controller
Dorado Software
Cruz Wireless Controller lets IT departments view, monitor, and configure multi-vendor wireless IT infrastructures. It provides end-to-end visibility and control over the wireless devices on your network. With Cruz Wireless Controller, automate discovery, performance monitoring, configuration backup and restore, firmware management, scheduling, traffic flow analysis, configuration audit capabilities, scripting, reporting, and more, all from a single-pane-of-glass and an affordable price. --Performance statistics, real-time health monitoring, firmware/SW management, backup, restore, deploy, one-to-one or groups, enforce device security policies, push and monitor configurations to wireless controllers, APs, and network switches. --Trigger network health alerts, automate repetitive tasks, simplify live/remote troubleshooting, ensure service availability, and multi-vendor features. --IT departments can simplify deployment and management with a single tool to manage their operationsStarting Price: $1350 -
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Netwrix Platform Governance
Netwrix
Netwrix Platform Governance Software is a solution designed to manage and secure ERP and CRM environments like NetSuite and Salesforce. It helps organizations automatically map system configurations and dependencies to provide full visibility into how components are connected. The platform enables teams to prevent breaking changes by testing the impact of modifications before deployment. It supports compliance efforts by providing continuous monitoring, audit trails, and segregation of duties controls. Netwrix Platform Governance helps reduce risks associated with configuration errors and unauthorized changes. It enforces role-based access controls to ensure only authorized users can implement system changes. The solution simplifies audit preparation by maintaining accurate documentation and activity records. By improving visibility and control, it ensures stable and compliant system operations.Starting Price: $1000/month -
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Apteriks
Apteriks
Take control over your network assets and IP addresses without any investments. Subscribe to our hosted Configuration Management Database (CMDB) and IP Address Management (IPAM) service that runs with 99.9% uptime. It takes FEW SECONDS to create a free account. End to end visibility into your assets. You can see relations between your Business Units, Sites, network Devices and IP addresses. All in one place. -
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iET ITSM
iET Solutions
Building on more than 30 years of industry expertise, iET Solutions, a division of UNICOM® Global, is a recognized global provider of IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM) solutions for mid-size and large enterprises. iET Solutions provides a highly flexible and comprehensive, out-of-the-box software suite. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers a complete package for continual service improvement. Every business is unique and our suite is built to work the way our customers do. iET ITSM is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. -
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GLPI
TECLIB
GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventoryStarting Price: €19/month/user -
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Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.
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OXARI
Infonet Projekt SA
OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams. IMPLEMENTATION BENEFITS: - OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes. - The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic. - The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself. MULTIPLE CONFIGURATIONS Rule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.Starting Price: $7/month/user -
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iTop
Combodo
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind. Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity.Starting Price: $0 -
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ServiceNow IT Service Management
ServiceNow
Deliver resilient IT services and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning, all from the simplicity of a single cloud platform. Remove complexity and consolidate IT services and tools, bringing together the applications your business needs to deliver modern IT experiences. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise. Unburden your IT services staff and boost productivity. Identify, track, and resolve incidents efficiently with AI-assisted intelligence. Get instant resolutions to repetitive IT service tasks with natural language virtual agents. ITSM includes powerful platform capabilities so you can optimize processes, create seamless experiences, and build new value through innovation. Transform your business with a single, unifying platform for the enterprise. -
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BelManage
Belarc
BelManage allows users to reduce their software license and maintenance costs, monitor their cybersecurity status and configuration details. BelManage is based on Belarc’s Cloud architecture, uses a single Intranet server and database, and automatically creates an accurate and up-to-date central repository (CMDB) of software, hardware and security configuration details. Belarc’s cloud architecture allows users to simplify and automate the monitoring of all of their desktops, laptops, servers and virtual machines throughout the world, using a single server and database. The BelManage server can be located on premises, on our customer's cloud or hosted by Belarc via SaaS.Starting Price: $10 per computer -
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Change Manager for Group Policy/Intune
SDM Software, Inc.
Change Manager for Group Policy/Intune brings modern change control and governance to customers that rely on Windows Group Policy and Intune day in and day out. Securely delegate access to GPO editing, container linking and Intune profiles and their assignments, with approval-based workflows. View differences and search for settings between versions of GPOs, containers and Intune profiles and rollback, undelete or schedule deployment of changes–all from a modern web interface. Whether you are new to GPO (and Intune) Change Control or looking for an alternative to Advanced Group Policy Management (AGPM), CMGPI can meet your needs. Bring Security and Governance to your Windows configuration environments.Starting Price: based on active computers -
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BMC Helix
BMC Helix
BMC Helix is a cloud-native, AI-driven service and operations management platform designed to give enterprises unified visibility, automation, and proactive control over IT services, infrastructure, and business workflows. At its core, BMC Helix integrates IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service-catalog and ticketing workflows, knowledge management, self-service portal/employee workplace tools, and AI-powered automation agents, enabling organizations to manage incident, problem, change, asset, and service-desk workflows in a single consolidated system. Powered by embedded generative and “agentic” AI (BMC HelixGPT), the platform automates repetitive tasks, surfaces insights, groups and clusters recurring incidents for proactive problem management, and recommends or even triggers remediation actions to reduce manual toil and resolution time. -
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GxMaps
GalaxE.Solutions
Upon custom configuration, GalaxE uses GxMaps™ to find and analyze the impact of changes in applications and infrastructure, enterprise-wide, including documents in different programming languages that reside in a separate code environment. This end-to-end traceability provides a holistic view of our client environment, how systems are interrelated and how systems implement business processes in the enterprise, enabling consulting recommendations, management of consolidation, refactoring, cloud migration, modernization and roadmap building. Map updates linked to change management. Synonym dictionary for sys-related ontologies (requires Gx hands-on SMEs, 12+ years experience) Pattern match (for boundaries and changes). Reduces dependence on tribal knowledge; client FTEs. Elevates role of service provider staff to scientists, decision-makers, advisors and, very often, stewards of key business info, provider of best practices and factory environments. -
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NetZoom DCIM Solutions
NetZoom, Inc.
NetZoom DCIM Solutions focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain desired power usage effectiveness (PUE) and other optimization goals. -
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openITCOCKPIT
it-novum GmbH
Easy to use configuration web interface for Nagios and Naemon. The monitoring solution for corporations and SMEs From large data centers to critical IT services – monitor and manage all of your servers, applications and systems at a glance! openITCOCKPIT creates transparency by providing comprehensive monitoring of your entire IT landscape. Its modular design includes features such as reporting, event correlation and clustering capabilities – all in an intuitive web interface. And by using its supplied host and service templates, experienced administrators can save time and effort which will be better placed in other areas. The supplied REST API makes it easy to connect to external systems. With openITCOCKPIT, the classical division between monitoring and configuration is removed. After exporting the configuration to Naemon/Nagios, users can immediately see the status of the monitored hosts and services in the front end and then edit them directly.Starting Price: 0 € -
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Deepser
Deepser
Help Desk for Managed Service Providers. Customer Service and Device Management. Managed Service Providers (MSPs) are faced with monitoring and servicing increasingly large and complex IT infrastructures. Clearly, automating these processes, as much as possible, helps to minimize any downtime of the customer’s infrastructure and reduce inconvenience. Just providing a Help Desk portal to customers is no longer sufficient to be competitive in the market; a complete tool is needed to manage the different aspects of a Service Provider’s business. Thanks to our IT Asset Management, you get a complete and unified view of the devices managed at your customers’ location; their infrastructure, such as IP addresses, subnets, network devices, of installed software and operating systems. The Service Desk tool allows you to manage contracts and deadlines, as well as respect SLAs. You can also involve salespeople to inform them of the client status. -
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AlterPoint
IngiteTech
Effectively manage network device configuration and backup. AlterPoint is an on-premise network management tool. Its primary solution is Network Authority Automation, with two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers use AlterPoint as an on-premise solution to change the configuration of routers, switches, repeaters, bridges and gateways, as well as to back-up the configuration of devices and create scripts to change configurations and manage security. Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Program. The Program offers three service tiers: Platinum, Gold and Standard. IgniteTech’s Platinum Support is the preferred option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution. Maximize the return on your investment with IgniteTech’s Consulting Services. -
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DeployHub
DeployHub
DeployHub's mission is to empower organizations to achieve business agility through a managed approach to the microservice supply chain using a unified catalog of services and their usage. Unique to the DeployHub offering is its ability to version services along with their consuming applications providing the visibility of service impact before a deployment. DeployHub provides a clear view of your microservices supply chain and how it changes over time across hundreds of clusters. DeployHub integrates with your CI/CD pipeline. You can start using our free version at deployhub.com. DeployHub is based on the Ortelius.io open source project.Starting Price: $2500 -
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Sensaka
Mustard Seed Solutions
Sensaka is a unified infrastructure operations platform for enterprise data centers. It combines agentless out-of-band hardware monitoring through BMC, IPMI and Redfish with ITSM, CMDB, asset intelligence and AIOps workflows. Operations teams use it to detect hardware failure signals quickly, correlate alerts with business services, and reduce manual infrastructure troubleshooting across servers and data center environments.Starting Price: $130/node/year -
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Terraform
HashiCorp
Terraform is an open-source infrastructure as code software tool that provides a consistent CLI workflow to manage hundreds of cloud services. Terraform codifies cloud APIs into declarative configuration files. Write infrastructure as code using declarative configuration files. HashiCorp Configuration Language (HCL) allows for concise descriptions of resources using blocks, arguments, and expressions. Run terraform plan to check whether the execution plan for a configuration matches your expectations before provisioning or changing infrastructure. Apply changes to hundreds of cloud providers with terraform apply to reach the desired state of the configuration. Define infrastructure as code to manage the full lifecycle — create new resources, manage existing ones, and destroy those no longer needed. -
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Rudder
Normation
Manually managing your IT infrastructure, especially if it’s critical or hybrid, is not really efficient. The best approach is to use automation combined with configuration compliance to have full and continuous control of your systems. Rudder is built on a powerful compliance-driven automation engine, providing a simple, declarative management framework for your system configurations. No more loss of service, Rudder keeps your systems correctly configured by controlling the drift in a centralized platform. Define global parameters across your infrastructure while managing exceptions with hierarchical variables. In the same way, configure using infrastructure-as-code with the Rudder language, synchronized with the web interface allowing all teams to collaborate.Starting Price: €50 per node per year -
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AWS Config
Amazon
AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting. AWS Config is designed to be your primary tool to perform configuration audit and compliance verification of both your AWS and third-party resources. You can publish the configuration of third-party resources such as GitHub repositories, Microsoft Active Directory resources, or any on-premises server into AWS.Starting Price: $0.001 per rule evaluation -
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The Raynet One Technology Catalog is an IT taxonomy, creating a Single Source of Truth for IT asset data. It provides a uniform understanding as well as a reliable and central database for all software and hardware assets within your organization. In today’s complex IT landscape, a well-structured IT repository is essential for ensuring reliable, high-quality IT asset data. Complete transparency additionally is the key for driving the success of company-wide IT initiatives. The Raynet One Technology Catalog provides AI-based standardization, normalization, and enrichment of hardware and software data. This data serves as the foundation for further systems and IT initiatives such as ITAM, SAM, ITSM, CMDB, or cybersecurity.
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SystemLink
NI
SystemLink eliminates the manual tasks when keeping test systems current and healthy. From automating updates to monitoring system health, SystemLink delivers key information that improves situational awareness and test readiness to help you deliver quality across the product lifecycle. With SystemLink, you ensure that software configurations are accurate, and that test equipment complies with calibration and quality standards. Leveraging an automation and connectivity platform, SystemLink aggregates test and measurement data from all test systems into a centralized data repository. Users have ready access to asset utilization, calibration forecasts as well as test result history, trends, and production metrics data to make proactive decisions on the capital expense, maintenance events, and test or product modifications. -
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A task-based, software configuration management solution that brings together global, distributed development teams on a unified platform. IBM® Rational® Synergy is a task-based, software configuration management (SCM) solution that brings together global, distributed development teams on a unified platform. It provides capabilities that help software and systems development teams work and collaborate faster and easier. IBM Rational Synergy helps software delivery teams manage the complexity of global collaboration and boosts overall productivity. Software changes and tasks are synchronized in real-time, so dispersed teams can collaborate in a cohesive fashion over the global delivery framework. High-performance WAN access allows distributed teams to carry out operations at LAN-like speeds, reducing the overhead of having multiple servers. The single SCM repository manages all artifacts related to software development, including source code, documents, and more.
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BMC Helix ITSM
BMC Helix
BMC Helix ITSM is an integrated, AI-driven service management platform designed to improve support outcomes, speed resolution, and modernize IT operations. It uses agentic AI to automate tasks, surface insights, and guide service teams with intelligent recommendations. Unified knowledge management and conversational assistants enable faster, more accurate responses for both agents and end users. AI-powered incident clustering and risk analysis help organizations detect issues earlier and reduce change-related failures. With integrated discovery, AIOps insights, and seamless collaboration across service and operations teams, Helix ITSM ensures proactive, data-driven decision-making. The result is a more resilient service environment with dramatically improved efficiency, productivity, and user satisfaction.
