Audience
IT Departments, service providers, software publishers
About iTop
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality.
iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management.
With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity.
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Pricing
Starting Price:
$0
Pricing Details:
Get iTop Community for free or choose any subscription plan including support, professional services, maintenance and additional features
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Combodo
France
www.combodo.com/itop
Videos and Screen Captures
iTop Homepage
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
iTop Frequently Asked Questions
iTop Product Features
CMDB
Change Management
Configuration Management
Data Visualization
IT Asset Management
Impact Management
License Management
Relationship Mapping
Device Auto Discovery
Performance Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Network Monitoring
ITSM
Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Availability Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management
Self Service Portal
Remote Control
iTop Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"ITOP" Posted 2020-03-31
Pros: Easy to use fully open source and customize able according to your needs.
Cons: Till now no limited support no training available.
Overall: Still exploring all the features but easy to install and configure.
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