Audience
IT teams
About OpenText Universal Discovery
Configuration management for hybrid IT. OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations and can be deployed on-premises or via SaaS. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis. Get a complete IT asset and configuration inventory across on-premises, multi-cloud, virtualized, and containerized hardware, software, and endpoints. Knowing how your infrastructure delivers business critical applications and services is a must for effective change and configuration management. Change is constant in IT, but before you or a service agent makes one, you should see how it’s going to affect your service delivery.
Other Popular Alternatives & Related Software
EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management.
Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform.
EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform
Learn more
Flagsmith is a fully supported open-source feature flag, remote config, and A/B testing service. Use our hosted API, deploy to your own private cloud, or run on-premise.
Create and manage feature flags across web, mobile, and server-side applications. Wrap a section of code with a flag, and then use Flagsmith to toggle that feature on or off for different environments, users, or user segments.
Feature flags – Release features with phased rollouts and instant rollback capabilities.
Remote config – Toggle individual features on and off, and make changes without deploying new code.
A/B and multivariate testing – Use segments to run A/B and multivariate tests on new features. Introduce beta programs to get early user feedback.
Organization management – Projects, and roles for team members help keep your deployment organized.
Integrations – Connect to your favorite tools.
MCP and CLI – Set up automated feature management workflows controlled by your AI agents
Learn more
Unimus is a powerful, on-premise Network Automation and Configuration Management (NCM) solution designed for fast deployment and ease of use. As one of the most versatile NCM solutions available, it simplifies network management with features such as:
🔹Disaster Recovery – Automated configuration backups ensure business continuity
🔹Change Management – Detect, review, and audit configuration changes with real-time notifications
🔹Configuration Auditing - Search and validate configurations and runtime state across your entire network
🔹Network Automation – Push large-scale configuration changes or perform firmware upgrades in minutes
🔹Compliance Reporting – Ensure adherence to internal policies and industry standards across your network devices
🔹Integrated Device CLI – Access device terminals directly within Unimus
Supporting 450+ device types across 160+ vendors, Unimus is a vendor-agnostic NCM that boosts security and speeds network operations with no programming needed.
Learn more
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.
Learn more
Integrations
Company Information
OpenText
Founded: 1991
Canada
www.opentext.com/products/universal-discovery
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
On-Premises
OpenText Universal Discovery Frequently Asked Questions
OpenText Universal Discovery Product Features
CMDB
Data Visualization
Supported
Change Management
Not Supported
Configuration Management
Not Supported
Device Auto Discovery
Not Supported
IT Asset Management
Not Supported
Impact Management
Not Supported
License Management
Not Supported
Performance Management
Not Supported
Relationship Mapping
Not Supported
