ServiceNow CMDB vs. Startly Comparison


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About ServiceNow CMDB is a configuration management database designed to serve as a single source of truth for IT infrastructure data. It centralizes information about configuration items (CIs) and their relationships across systems. The platform helps organizations improve efficiency by providing accurate and shared data across the enterprise. It integrates multiple IT systems using Service Graph Connectors for a unified view. CMDB also supports lifecycle management of digital assets and services. Automated data updates help teams understand risk, impact, and dependencies بسهولة. Overall, it enables better decision-making through reliable and structured IT data.	About Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT operations teams, system administrators, enterprise IT managers, and organizations seeking a centralized solution to manage infrastructure data, improve visibility, and optimize IT service management	Audience IT service providers, MSPs, and professional service organizations seeking a unified platform for ITSM, project management, and financial tracking to improve efficiency, profitability, and service delivery quality
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $15/user/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information ServiceNow Founded: 2003 United States www.servicenow.com	Company Information Startly Labs Founded: 2020 United States www.startly.com
Alternatives JDisc Discovery JDisc	Alternatives Freshservice Freshworks
Xurrent	iET ITSM iET Solutions
Qbilon	Virima Virima Inc.
Virima Virima Inc.	Vivantio
OpenText Universal Discovery OpenText View All	Alloy Navigator Alloy Software View All
Categories Change Management Supported CMDB Supported Configuration Management Supported	Categories Change Management Supported CMDB Supported Help Desk Supported IT Asset Management Supported IT Project Management Supported IT Service Supported ITSM Supported MSP Supported Resource Management Supported Service Desk Supported
CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Not Supported Impact Management Supported IT Asset Management Supported License Management Not Supported Performance Management Not Supported Relationship Mapping Supported
Integrations Active Directory Not Supported Armis Centrix Supported BelManage Supported CloudFabrix Supported CyCognito Supported Kumoco Cloud Manager Supported NorthStar Navigator Supported Okta Not Supported RadiantOne Supported SQUAD1 Supported Virima Supported Vulcan Cyber Supported Show More Integrations View All 10 Integrations	Integrations Active Directory Supported Armis Centrix Not Supported BelManage Not Supported CloudFabrix Not Supported CyCognito Not Supported Kumoco Cloud Manager Not Supported NorthStar Navigator Not Supported Okta Supported RadiantOne Not Supported SQUAD1 Not Supported Virima Not Supported Vulcan Cyber Not Supported Show More Integrations View All 2 Integrations
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