Alternatives to Rhino Support
Compare Rhino Support alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Rhino Support in 2026. Compare features, ratings, user reviews, pricing, and more from Rhino Support competitors and alternatives in order to make an informed decision for your business.
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1
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
2
TeamSupport
TeamSupport LLC
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort.Starting Price: $50.00/month/user -
3
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
4
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
5
LiveChat
LiveChat Software
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.Starting Price: $16.00 per agent per month -
6
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
7
Checkout Links
Checkout Links
Create shopping experiences from landing pages to 1-click checkouts with flexible discounts. Boost sales and reduce friction by creating direct paths to purchase that bypass your store's browsing experience. Share optimized landing pages or direct checkout links anywhere – social media, emails, customer chats, or offline with QR codes. Pre-load your offer, customer information and streamline the purchase flow. Recover abandoned carts and checkouts through automated email flows. Perfect for email marketing campaigns and Meta ads. Quickly test different offers and pages to discover what drives the most sales. Create any kind of offer - from bundles and free gifts to any discount you want. Pre-fill customer info to make checkout lightning-fast for returning shoppers. Perfect for automated email campaigns like abandoned carts & abandoned checkouts. Share your links anywhere - perfect for emails, ads and influencer seeding.Starting Price: $49/month -
8
Social Chat
Social Chat
Engage and convert customers through social livestreams and personalized shopping experiences. Social Chat allows you to interact with customers as if they are shopping in store. This enables brands to provide real time suggestions and recommendations. Customers can also interact with your brand and other shoppers in real time. Significant increase in add to cart and checkout rates. Build your customer database directly from livestream events. Powerful analytics to help you understand the path to purchase. While you can build a community on social networks, you'll never own your audience or control your brand. With Social Chat, you own your audience on your site, build your community, engage and eventually convert them to customers. Live streams naturally create a sense of urgency to purchase. With Social Chat, users can add products to cart and checkout with just one click. The frictionless checkout experience delivers instant gratification and results in higher conversion rates. -
9
Chataroo
Chataroo
Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embeded Window, Multi-operator, or Footer bar. Simply Copy/Paste HTML code to your website source code and your are running our applications live! Easy, Simple, Effective. Add as many operators as needed. We are scaleable and can grow as your company expands. Operator discount available for multi-product customers. Tracking customers with Live Tracking, Support Tickets, and/or Live Chat issues will give you invaluable insight into your business and customers. Every business with a website needs tools to communicate with its customers. Powerful live chat software that helps you talk to your website visitors and convert them into customers. Chataroo's Incredibly Easy and Affordable! Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embedded Window, Multi-operator, or Footer bar.Starting Price: $10 per month -
10
Immerss Live Commerce
Immerss
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.Starting Price: $66 per month -
11
Autochat
Autochat.io
Live Chat that Sells for you. Do you think Live Chat is only a customer support tool? We would like to change your mind. Engage shoppers in real time before they get stuck or leave. Train bots to respond to common customer queries. Target shoppers based on their history and behavior. Automate common scenarios to engage shoppers 24x7. Power to influence and assist your shoppers throughout their purchase journey. Every customer conversation gets automatically augmented with activity trail from the current session and historical transactions. It helps respond to customer queries in the blink of an eye. Features like Proactive Messaging, Live Shopper Insights and Real-time Shopper Journeys help identify live shopping sessions with highest revenue potential. All our powerful features are available with a simple DIY graphical interface. Zero programming skills required. Our Deep Integration with Shopify starts powering your store automatically as soon as you install the app.Starting Price: $1 per month -
12
ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
13
Emporiqa
Emporiqa
Emporiqa is the AI chatbot that closes sales. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name. Not helpful. Emporiqa acts like an online salesperson for your store: recommends the right bag from your catalog, handles objections on price or spec, suggests a variation if the shopper hesitates, and walks them to checkout. It also answers shipping and return questions from your own pages. Answers come from your catalog, so it won't invent products. Hands off to your team when it shouldn't answer alone. Dashboard shows which chats led to purchases. Native plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Shopware, Sylius. 65+ languages. EU company, GDPR. Pay-as-you-go with $25 of signup credit (~100 conversations) at emporiqa.com.Starting Price: $59/month -
14
Shopic
Shopic
Shopic delivers today the grocery store of the future. Attached in one click, Shop-E turns any regular shopping cart into a smart cart. Patent-pending Shop-E enables personalized, interactive, and frictionless shopping journeys with efficient, data-driven store operations. Immediately deployable, operational with minimal adjustments, and highly cost-effective. Deliver a frictionless shopping experience with instant on-cart checkout. Shopic’s smart cart uses computer vision to detect product insertions, presents a live bill on a touch screen, and lets shoppers skip the checkout lines. Own a highly converting medium that targets shoppers right in the aisles, exactly when they pick products. Use it to drive business to your own brands or sell it as valuable ad space. Optimize your operations with unique real-time data of shopper carts and store shelves. Gain actionable insights on shopper paths and decision-making processes, planogram compliance, store heat maps, and live inventory. -
15
LivePerson Automotive
LivePerson
No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry. -
16
Live Commerce
Visionet
Unlock real-time interactive shopping experiences to boost online sales and increase customer engagement for your eCommerce business. Live Commerce is the manifestation of Visionet’s promise to revolutionize customer experience through product innovation and experience design. It is a live streaming marketplace where sellers can create their shopping channels and host live streaming shows to sell directly to a global audience. Retain your brand experience fully. Moderate chats & interactions and own real-time data analytics. Make impulse buying effortless through in-video high-speed checkout without leaving the experience. Integrate with your existing eCommerce platform and sync product feed seamlessly. Modern shoppers are now looking for more interactive, engaging, and enriched shopping experiences which include live product reviews and demonstrations. Hence, livestream eCommerce sales continue to enjoy explosive global growth and an increasing share of online purchases. -
17
Shopify Inbox
Shopify
Turn browsers into buyers using the power of chat. Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox. Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin. Talk to customers and manage conversations with ease from the mobile app or web. Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence. Get insights into what customers have in their cart when you talk to them using online store chat. Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer. Identify conversations that are likely to lead to a sale with automatic chat classification. Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more. Keep your brand consistent and use saved response shortcuts to help customers quickly. -
18
Cartloop
Cartloop
Increase sales and customer loyalty with 1:1 SMS shopping experiences powered by experts. Treat every customer like a VIP. Whether you're a beauty, health, apparel, food & beverage or travel company, Cartloop enables your audience to shop with a real human and get a memorable shopping experience that they'll tell their friends about. Traditional live chat is not enough anymore. Offer customers the most convenient on-the-go shopping experience on their favorite device. Minimize the buying friction and enable a next-level customer experience exactly when and how customers want it. Drive re-engagement, upsells, crossells, and timely reminders with Conversational Flows. Proactively interact with your shoppers at the most important moments, like when they abandon their carts or after they received their order.Starting Price: $100 per month -
19
WooHoo
WooHoo
Turn your store visitors into subscribers with gamified email popups! Using WooHoo can increase your subscribers list by 400% in less then 10 minutes! Take control of your shopper’s journey and turn them into subscribers, and customers in no time. While your customers get to play pop up games and win discount coupon codes, you get to build your email list. Make them feel the value of the coupons they ‘win’, enticing them into making a purchase before they leave the store. Most first-time visitors are not purchase-ready. Engage them with a pop up game to nudge them to subscribe to win coupons. Engage shoppers who are about to abandon product pages or carts with a gamified website popup that offers discounts. Happy shoppers purchase more. With coupons being won instead of just handed over to them for email addresses, shoppers tend to buy more.Starting Price: $29 per month -
20
Rally
Rally
Upgrade to a fully optimized one-click checkout with post-purchase offers. Build headless, accept crypto, sell NFTs, and more with a Rally checkout. Provide your shoppers with a beautiful, one-click checkout experience. Rally Pay ensures shoppers throughout the network can buy with one-click, across all platforms and processors. Make personalized offers at the perfect time - immediately after the checkout. Our team pioneered the technique for DTC brands, driving over $300m in post-purchase revenue. Allow shoppers to safely pay in crypto, while you receive payouts in fiat. Sell NFTs on their own or alongside your physical products. Allow your customers to buy NFTs with their credit cards. Restrict access to your checkout based on specific NFTs in the shopper's wallet, allow NFTs to trigger discounts, and a lot more on the way. -
21
PushBundle
eFoli
PushBundle is a simple app for Shopify stores that helps sell more by offering product deals. It lets store owners create flexible offers, like allowing customers to build their own product packs ("mix-and-match") or automatically giving discounts when people buy more items (volume discounts). The app makes shopping easy with good-looking displays and quick one-click checkout for the whole deal. It has simple tools for setting up sales times and can handle special prices for wholesale buyers. PushBundle is easy to use for store owners and helps convince shoppers to add more items to their carts, which increases sales. You can find more information on the PushBundle official website.Starting Price: $29/month -
22
HERO
HERO
Bring the personal touch of in-store shopping to your online store. Set your online experience apart, empower your store staff, experts or influencers to assist online shoppers. With Hero, one in four customers will go on to buy and spend up to 70% more. Your customers love to watch, chat and video call. Now they can shop with you the same way. Bring products to life by adding the power of authentic, one-to-many video shopping to your online store. Assist shoppers with live 1-on-1 product advice the way they prefer, over chat and video calling. Keep customers coming back long after they leave your store. Stay in touch via text, email and WhatsApp. Get started with low-touch installation, fast onboarding and dedicated training. Our customer success team will ensure a smooth launch and help you maximize performance. Hero is used globally by brands in more than 31 markets across 14 languages. -
23
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
24
Text
Text Inc.
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.Starting Price: $25 per month -
25
Easysize
Easysize
Help your shoppers find the right fit for clothing & shoes. Improve your online store user experience and customer satisfaction. We just ask shoppers a few simple questions, no measurements or body scans are needed. Designed for clothing and shoes. Unique for each SKU. Personalized size and fit recommendations lead to more confident shoppers. Less cart abandonment, a boost in sales conversion, and reduced size-related returns. No body measurements. Unlike size charts, we don't need your garment measurements. The app finds the right size based on orders, returns, and shoppers' preferences. You can completely customize Fit Quiz to your liking. Offer your customers accurate size recommendations without measurements or size charts! eCommerce visitors' data now serves customers' needs. Brands have a better understanding of the shoppers' preferences. Fashion designers have a data-driven approach to product development.Starting Price: $20 per month -
26
Im OnCall
01 Communique
I'm OnCall is a cost-effective, secure online help desk software that allows organizations to offer remote support over the Internet to their customers. You can provide world-class Live-Chat support to your customers within minutes. I'm OnCall gives you private URLs for embedding into your website. Simply implement a Live-Chat button with the given URL on your website, your customers can then request to chat with an agent easily. Each agent can have up to 10 simultaneous chat sessions to deal with volumes at peak times. I'm OnCall lets you set up a temporary connection to your customer's computer without any pre-installed software. You can quickly and efficiently resolve your customers' technical and IT support issues by remotely controlling their computers. Plus, your agents can log in from anywhere in the world to support your customers, saving you time and travelling cost. -
27
CarChat24
CarChat24
We help you sell more vehicles by staffing your chat with real humans 24/7. We uphold your Dealership Brand by Engaging in Purely Live Conversations. Here's a glimpse. It's an automated message and can be customized as per your recommendation. The visitor shares his requirement at this stage or it's captured during the chat later. Agent gets visitor's name. Agent confirms the availability time of the prospect for a visit to the dealership. Certainly, the most important part of the chat, converting it to a contactable one. We ask them if there's any vehicle they would like to trade in. The message was sent in order to take the chat toward the closing phase. Again, the verbiage can be custom or standard. With over 80% of Live Chats related to inventory, we send lease specials, OEM incentives, specs, pictures, and videos in the chat window to help move the shopper down the road to the sale. BDC Style Scripts refined over 13 million chats. -
28
Bread
Bread
Sell more. Grow faster. Bread’s full-funnel approach helps you reach more shoppers by giving them the option to apply and check out with financing anywhere on your site. Give your shoppers access to greater purchasing power with the ability to pre-qualify for financing and check out from any page on your site. Your shoppers can discover, pre-qualify, and check out from anywhere—your homepage, category page, product page, cart, or checkout. Transform pricing using the shopper’s personalized per-month price to boost sales and increase average order value. Let your shoppers pre-qualify in seconds without ever leaving your site, giving them a seamless and frictionless experience. Shoppers can get their rate by entering just a few pieces of information, all without affecting their credit. Your shoppers learn if they are pre-qualified and understand their purchasing power in real time. Bread doesn’t take the shopper off the page or redirect to another site, ensuring a smooth user experience -
29
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.Starting Price: $9.00/month/user -
30
UserEcho
UserEcho
Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.Starting Price: $15 per month -
31
Cognilyze
Cognilyze
Cognilyze was founded on the understanding that personalization is not just about data or gathering yet, another piece of personal shopper information, rather, it is about intuition. So, while others know what they buy, Cognilyze knows why they buy. Our combination of psychology and technology builds a “psychological profile” for each and every shopper and enhances shoppers’ experience in an omnichannel fashion throughout his or her shopping journey From “search pages” that intuitively understand the shopper’s motives and reasons, through very relevant recommendations that include new, niche and cross-category products, site optimization with rich personalized textual content throughout as well as remarketing and retargeting campaigns with personalized email and push notification based on the shopper’s individual psychological profile. Finally, our “Discovery Pages” pleasantly surprise the shopper with unique products that speak to their deeper wants and desires. -
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ReadyDesk
ReadyDesk
ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online. Tickets can be created by customers and technicians from the web interface and from incoming emails. Supports file attachments and tracks all actions in the ticket history. Technicians can work on multiple tickets at the same time using the tabs at the bottom of their interface. Create multiple customer portals to support an unlimited number of departments or companies. Each portal can have its own logos and settings. Customers can view existing tickets and open new ones, view invoices, assets, downloads and more and open live chat sessions.Starting Price: $9.00/month/user -
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HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
34
FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
35
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
36
IOdesk
Xenolith
Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.Starting Price: $49 per month -
37
SoldLive
SoldLive
Turn Facebook comments into sales with automated Shopify invoices, cart hold times, waitlists, overlays, and barcode scanning. Works on your FB page and group! Checkouts happen on your Shopify store, and Shopify draft orders are created for each invoice. No need to manage a 2nd sales, invoicing, and inventory system. Comment to checkout in under 60 seconds! Your shoppers don’t need to sign up for another system. They can view their carts and checkout right on your Shopify. Simple settings with no training required. Just connect your Facebook page and group. We even number all your products so you can start selling immediately. Show your shoppers exactly what to comment on. And display the price, picture, and options that are available vs out of stock. Dynamically update your overlays by scanning your products. Be spontaneous during your lives by scanning the products your shoppers want to see. Give your shoppers a certain number of hours or days to check out.Starting Price: $49 per month -
38
Bolt
Bolt Financial
Bolt is a next-generation checkout platform designed to make online purchases faster, safer, and more intuitive. It uses an intelligent shopper network to recognize customers instantly and enable one-click, passwordless checkout. Bolt adapts in real time based on shopper behavior, preferences, and purchase history. The platform helps businesses reduce cart abandonment and increase repeat purchases. Bolt integrates seamlessly into existing ecommerce stacks without disrupting current workflows. Its identity-driven checkout builds trust and improves conversion rates across sites. Trusted by leading brands, Bolt turns checkout into a competitive advantage. -
39
Auglio
Auglio
Wouldn't you rather shop in the store with a virtual try‑on? Let's be honest here. The Virtual mirror technology plugins by Auglio allow you to quickly enhance product experience and customer satisfaction, helping customers to try in a real-time your products before buying. Choose from the database of virtualized products. They can be integrated immediately. The Magic Mirror allows shoppers to try on and combine decorative cosmetics, sunglasses, contact lenses, jewelry and fashion accessories using models, their own photo or a live webcam feed. The plugin is fully compatible with all online stores and platforms. Both major eCommerce players and small online shops have reported a significant boost in overall customer experience, over 60% more conversions and a sharp drop in returns after installing the Magic Mirror.Starting Price: $119 per month -
40
ShopShops
ShopShops
Discover products around the world through the magic of livestream shopping. Scan the QR code to download the app and start shopping. Shop the greatest deals from brands you love and discover new favorites. ShopShops is the premiere live shopping destination. Our hosts bring you to some of the most iconic and trending boutiques, designer stores & sample sales in New York City, Los Angeles, Milan, Tokyo, and more through the power of our livestream shopping platform. Live events feature a two-way dialogue between the hosts and shoppers, who can ask questions in real-time about product fit, material, color, and more. It's the new way to shop and discover. Interact with influencer hosts, sales associates, and other shoppers during a livestream. Drop into one of our daily "in-store" live shopping events! Sample sales are every Friday. Sunday we explore the best flea markets. Payments are easy and secure with our in-app checkout experience.Starting Price: Free -
41
ChipBot
ChipBot
Use ChipBot to guide and help customers anywhere on your website. Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without sacrificing overall experience? Introducing ChipBot, an automated customer experience bot that uses collective intelligence to revamp support initiatives. ChipBot ensures you only answer commonly asked questions once, all while unlocking key user data you’ve been missing on the back end. We’ve built it to solve the pain points associated with live chat (overly-scripted flows, high operating costs, disappointing ROI) while capitalizing on its real value (conversion optimization, automated support, collective intelligence capabilities). Our goal is to challenge your perceptions around live chat and offer an innovative alternative for all needs.Starting Price: $10 per month -
42
Copilot Checkout
Microsoft
Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc. -
43
Plumm
Plumm
Plumm is shared inbox for your customer support emails and live chat conversations coming from all of your projects. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.Starting Price: $7 per user per month -
44
Fondue
Fondue
Replacing pre-purchase incentives, shoppers see their CashBack eligibility throughout the purchase journey and then redeem it post-purchase in a method they choose: gift cards, cash, and more to come soon. No more one-size-fits-some discounting that trades profit for revenue. Keep loyal shoppers coming back with bonus values on gift cards, give discounts to shoppers who need them to convert, and recapture revenue when shoppers who didn't need the discount don't redeem it. Brands replace coupons in their welcome series popup, email, & SMS with CashBack. Shoppers may redeem CashBack post-purchase either as cash via a Visa card or a gift card back to the brand's store. Since not every shopper claims their CashBack brands reinvest that money into larger offers to increase conversion and revenue.Starting Price: $65 per month -
45
DeskDingo
DeskDingo
DeskDingo is a free live chat and help center software designed to empower businesses in delivering exceptional customer service. Its AI-enhanced tools provide personalized support, reduce response times, and increase customer loyalty, thereby driving growth and profits. The platform offers a unified inbox that consolidates all customer interactions into a single, manageable workflow, facilitating seamless collaboration among support teams. Additionally, DeskDingo features an intuitive live dashboard for real-time insights into live chats, support agents, and website visitors. The AI Bot can handle customer inquiries by accessing custom functions and learning from the knowledge base, with the option for human agents to take over as needed. DeskDingo's free plan includes unlimited seats, chats, and websites, with customizable add-ons available to tailor the solution to specific business needs.Starting Price: $0 -
46
Jitbit Help Desk
Jitbit
Jitbit Help Desk is a helpdesk ticketing system offered both as a SaaS subscription and on-premises installation. It has everything you expect from a helpdesk: email ticketing, live chat, knowledge base, live chat with chat bots, file attachments, and a powerful automation engine that executes predefined workflows for you. Don't get us wrong, we have everything - live chat, integrations, knowledge base, even chatbots but our primary focus is email. We spent years polishing our email ticketing system. We support IMAP, native MS Exchange protocols, POP3, SMTP etc. We have built-in anti-spam, deduping, and email flood protection. We even provide built-in mailboxes for our SaaS customers, if you don't already have one. Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets.Starting Price: $13 per month -
47
SalesGPT
Saara
SalesGPT is a ChatGPT-powered sales rep for online brands that helps them increase sales, boost conversions and lower cart abandonment. Here's how SalesGPT can help eCommerce businesses increase sales: 1. Engages shoppers and handles all their queries with precision 2. Goes beyond product descriptions, gathering data from multiple sources to provide accurate answers. 3. Suggests relevant upsell and cross-sell products, boosting your AOV. 4. Uses powerful persuasion skills to increase sales and reduce cart abandonment. 5. Collects valuable insights for your sales and marketing activities. -
48
Shipup
Shipup
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support. End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more. Responding to delivery tickets can be arduous. Shipup gives your support agents unique features so they can quickly and proactively resolve delivery issues. Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers. Not all shipping incidents require the attention of your support agents. Decide which alerts to activate and tailor them to your needs. -
49
Kik
MediaLab
Smartphones have become a part of us, always on, always within reach to connect us with our friends and our world. Today, many teens and young adults are slowly moving away from social media and are looking towards chat as their primary source for communication and information. And where better to turn to for a fun, safe place to connect? Kik, of course! Kik was founded in 2009 by a small but passionate group of University of Waterloo students. At the time, chat between Blackberry (yes, Blackberry), Android and iPhone users wasn't possible, so we wanted to break down barriers and build a company that would allow users to chat with whoever, whenever. Today, Kik is the best way to connect with friends, no matter where you meet them. But it’s also become so much more. As the only chat platform built especially for teens and as a clear leader in chatbots, Kik will become the central hub for everyday life for teens across the world as we grow. -
50
Instacart
Instacart
Select items from your favorite grocery stores at Instacart.com or in the app. Personal shoppers pick items with care. Chat as they shop and manage your order. Pick a convenient time for you. Enjoy Instacart’s 100% quality guarantee on every order. The world's largest online grocery service. 500 million products available to shop across the catalog. Instacart makes it easy to order from your favorite stores. Shop for items from stores near you, with a selection of more than 500 retailers and trusted local grocers across North America. Then, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our “Leave at my door” option. You can track your order’s progress and communicate with your shopper every step of the way using the Instacart app or website. Instacart also offers curbside pickup at select retail locations. Simply place your order and choose a pickup time.
