Related Products
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About
There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.
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About
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support. End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more. Responding to delivery tickets can be arduous. Shipup gives your support agents unique features so they can quickly and proactively resolve delivery issues. Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers. Not all shipping incidents require the attention of your support agents. Decide which alerts to activate and tailor them to your needs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Audience
Shipping solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$ 97 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
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Company InformationShipup
Founded: 2016
France
www.shipup.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Delivery Management Features
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Shipment Tracking Features
Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration
Shipping Features
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
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Integrations
Tolstoy
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