Audience
eCommerce companies
About WeSupply Labs
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Features Summary:
✓Proactive Notifications of delivery status
✓Package Tracking
✓Returns & RMA
✓Store Locator with complete SEO schema and Social Integration
✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS
✓Delivery Estimate Algorithm based on historical processing & delivery
✓Customer Satisfaction Score survey and Net Promoter Score
✓Analytics & Statistics for data-driven decisions
✓Branded Tracking Page for a premium self-service tracking experience
Integrations:
🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
🔗Shopify - Full integration from Order Tracking and Returns
🔗BigCommerce - Full integration from Order Tracking via Zapier App
🔗Netsuite - Full integration via Celigo
Pricing
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Company Information
Product Details
WeSupply Labs Frequently Asked Questions
WeSupply Labs Product Features
Delivery Management
Order Fulfillment
Order Management
Returns Management
Shipment Tracking
Shipping
Shopping Cart
WeSupply Labs Additional Categories
WeSupply Labs Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"WeSupply order tracking" Posted 2021-05-17
Pros: I like that my customers always stay informed about where their order is automatically. Usually you have to send customers to the courier page with links and other stuff but now there are automatic emails that go out with tracking details from the courier so my customers escape all the hassle.
Cons: The estimates feature is a bit finicky sometimes, especially if you have a custom theme because it can conflict. Not a big deal cause i had my developer fix it but it would be useful if it were a bit more universal. Thank god for developers. Setting up a return flow for the first time can be a but difficult but its easy once you get the hang of it.
Overall: Great experience especially during busy shopping periods. I sell lamps and and other lighting equipment and sometimes I have to send out multiple packages so without software like this it can get really confusing for my customers.
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