Audience

Small businesses

About DeskDingo

DeskDingo is a free live chat and help center software designed to empower businesses in delivering exceptional customer service. Its AI-enhanced tools provide personalized support, reduce response times, and increase customer loyalty, thereby driving growth and profits. The platform offers a unified inbox that consolidates all customer interactions into a single, manageable workflow, facilitating seamless collaboration among support teams. Additionally, DeskDingo features an intuitive live dashboard for real-time insights into live chats, support agents, and website visitors. The AI Bot can handle customer inquiries by accessing custom functions and learning from the knowledge base, with the option for human agents to take over as needed. DeskDingo's free plan includes unlimited seats, chats, and websites, with customizable add-ons available to tailor the solution to specific business needs.

Pricing

Starting Price:
$0
Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

DeskDingo
Founded: 2024
United States
deskdingo.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Support
Online

DeskDingo Frequently Asked Questions

Q: What kinds of users and organization types does DeskDingo work with?
Q: What languages does DeskDingo support in their product?
Q: What kind of support options does DeskDingo offer?
Q: How much does DeskDingo cost?

DeskDingo Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding