Related Products
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About
Emporiqa is the AI chatbot that closes sales. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name. Not helpful.
Emporiqa acts like an online salesperson for your store: recommends the right bag from your catalog, handles objections on price or spec, suggests a variation if the shopper hesitates, and walks them to checkout. It also answers shipping and return questions from your own pages.
Answers come from your catalog, so it won't invent products. Hands off to your team when it shouldn't answer alone. Dashboard shows which chats led to purchases.
Native plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Shopware, Sylius. 65+ languages. EU company, GDPR. Pay-as-you-go with $25 of signup credit (~100 conversations) at emporiqa.com.
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About
There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
E-commerce store owners, online retailers, e-commerce agencies, web developers
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59/month
Free Version
Free Trial
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Pricing
$ 97 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEmporiqa
Founded: 2025
Bulgaria
emporiqa.com
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Company InformationRhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
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Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Drupal Commerce
Magento
PrestaShop
Shopware
Sylius
WooCommerce
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