LivePerson AutomotiveLivePerson
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Related Products
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About
No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry.
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About
There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Auto dealerships
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$ 97 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLivePerson
Founded: 1995
United States
www.livepersonautomotive.com
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Company InformationRhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dealer Features
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi
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Integrations
Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi
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