Alternatives to Inquirly
Compare Inquirly alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Inquirly in 2026. Compare features, ratings, user reviews, pricing, and more from Inquirly competitors and alternatives in order to make an informed decision for your business.
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1
Glean
Glean Technologies
Glean is an enterprise AI platform that connects company knowledge, systems, and business context to help employees find information and complete work more efficiently. The platform integrates with workplace tools such as Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, and hundreds of other enterprise applications. Glean combines enterprise search, AI assistants, agents, and automation capabilities to deliver accurate, context-aware answers across an organization. Built with permission-aware access controls, it ensures employees only see information they are authorized to access. The platform helps organizations reduce information silos, improve productivity, and accelerate AI adoption across teams. Glean enables enterprises to transform fragmented knowledge into actionable insights and workflows. -
2
Enjo
Enjo
Enjo AI is an enterprise-grade support automation platform that leverages generative AI to build intelligent AI support agents capable of handling IT, HR, and customer support workflows end-to-end. Users can train agents with your organizational knowledge, documents, tickets, files, videos, and SharePoint visuals, to deliver accurate, context-aware responses, auto-create and route tickets, and even perform actions across systems via natural-language commands. It features AI search for personalized query responses, AI ticketing for automated request handling, agent assist to support human agents in real time, AI actions for executing tasks like database queries or record updates, and AI Insights for visibility into trends, bottlenecks, and performance. It integrates seamlessly with tools like Slack, Teams, Jira, and ServiceNow, enabling rapid deployment (often delivering value on day one) through no-code setup.Starting Price: $490 per month -
3
Clear Slate
Clear Slate
Clear Slate is a simple ticketing and help desk platform that turns email (and optionally SMS) into structured support tickets with AI-assisted workflows so teams can capture, manage, categorize, and respond to customer inquiries more efficiently; it creates tickets automatically from your inbox in just a couple of clicks or via a dedicated support address, offers AI-powered response suggestions based on your knowledge base that you can customize and approve before sending, and provides analytics, custom categories, workflows, and collaboration tools as your needs grow. It integrates seamlessly with Gmail, uses secure authentication, encrypts customer data, lets you build and reuse response templates and automated ticket rules, prioritizes messages, and supports APIs for further automation. Overall, Clear Slate helps teams centralize support communications, reduce manual ticket creation and repetitive replies, apply intelligence to prioritize and categorize requests.Starting Price: $29.17 per month -
4
SparrowDesk
SparrowDesk
SparrowDesk is an AI-powered customer service platform built to help businesses deliver faster, smarter, and more scalable support. At its core is Luna, the AI Agent, which auto-resolves up to 60% of tickets, providing customers with instant 24/7 assistance while reducing team workload. For agents, Luna Copilot works directly inside the inbox—offering AI-driven ticket summaries, smart reply suggestions, and quick knowledge access to improve efficiency and accuracy. SparrowDesk unifies conversations from email and live chat into a single workspace, keeping full context across every interaction. Customers can also access branded self-service portals that surface relevant articles, cutting down on ticket volume. Managers gain real-time visibility through dashboards and custom reports to track SLA performance, agent productivity, and emerging support trends. With a no-code workflow builder, teams can automate repetitive tasks and standardize processes without engineering resources.Starting Price: $16/seat/month -
5
PenPal
ResolX
PenPal is an AI-powered writing assistant designed for customer support and contact center teams. It helps agents create accurate, context-aware, and brand-consistent responses across customer interactions. With real-time writing assistance, tone matching, response suggestions, and communication optimization, PenPal improves agent efficiency and response quality. The platform enables organizations to maintain consistent customer communication, reduce response effort, and deliver faster, more personalized support experiences. -
6
Plain
Plain
Plain is an AI-powered customer support and collaborative experience platform built to help B2B teams manage and respond to customer conversations across Slack, Microsoft Teams, Discord, email, chat, forms, and in-product channels within one unified, lightning-fast workspace; it consolidates all support channels into a single inbox, connects internal systems via a flexible API-first model, automates workflows, and uses built-in AI tools, such as the customer-facing AI agent Ari to triage and resolve routine queries, Sidekick to assist team members with context-aware drafting and knowledge search, and Insights to detect trends and surface themes, to reduce manual work, accelerate response times, and improve customer understanding. It can add any knowledge source for precision, integrates with development and business tools, provides SLAs and workflow automation across channels, and is designed to enable teams to understand every customer.Starting Price: $35 per month -
7
Percept.AI
Percept.AI
Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator. -
8
Aide
Aide
Aide is an AI-powered customer service platform designed to automate and enhance support workflows across various channels. Using generative AI models, Aide automatically classifies customer inquiries, drafts responses, and creates workflows to handle repetitive tasks. It provides real-time assistance to support agents by suggesting replies, automating common inquiries through bots, and offering relevant guidance based on previous tickets. Aide also features smart tagging to ensure accurate categorization and helps agents maintain consistency by centralizing standard operating procedures in one accessible location. Additionally, it supports chatbots capable of answering questions independently and seamlessly handing off complex issues to human agents. The platform integrates with popular helpdesk tools like Zendesk and Front, ensuring smooth deployment. Aide's automation reduces response times, increases agent efficiency, and improves overall customer experience.Starting Price: $300 per month -
9
Alhena
Alhena.ai
Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.Starting Price: $199/month -
10
Gruvi
Gruvi Software
Gruvi: AI-Powered Unified Helpdesk Gruvi is an AI-powered customer support platform and omnichannel helpdesk built for teams requiring simple, rapid deployment with zero complex configuration. Core Features: Unified Inbox: Seamlessly manage live chat, social media messaging, and email communications from one centralized dashboard. Chloe AI Agent: A bundled AI assistant that resolves up to 80% of support tickets. Chloe trains instantly by ingesting your website URLs, PDF policies, or custom data. Human Empathy Engine: Unlike standard chatbots, Gruvi analyzes past customer history to deliver context-aware, tailored replies that feel distinctly human and protect customer retention. Smart Operations: Out-of-the-box performance insights and automated alerts keep your support team agile. Gruvi is the ideal helpdesk software for businesses seeking an out-of-the-box, AI-driven customer service solution that blends automated efficiency with genuine human empathy.Starting Price: $49/month -
11
WinCX Cloud
We Win Limited
WinCX Cloud is an AI-driven customer experience platform designed to unify and manage all customer interactions across multiple communication channels within a single, intelligent system. It brings together touchpoints such as chat, voice calls, WhatsApp, social media, and email into one centralized workspace, allowing organizations to deliver consistent and seamless communication experiences across channels. It is powered by a suite of specialized AI agents that handle different aspects of customer engagement, including omnichannel communication, conversational assistance, quality auditing, and automated grievance or ticket resolution. These agents can connect with users, provide instant support, monitor interactions for compliance and service quality, and automatically resolve or route issues, significantly reducing manual workload and response times. -
12
AssistX
AssistX
AssistX is a next-generation customer support platform that combines AI-powered support agents with a modern helpdesk system. It automates customer service by extracting and organizing information from various document formats like PDFs, Word, and spreadsheets with AI precision. Users can create intelligent AI agents that understand specific business contexts and provide accurate answers without any coding. AssistX supports live chat with natural, context-aware conversations that escalate to humans when necessary. The platform enables instant training updates and detailed analytics to improve customer interactions. Designed for scalability, AssistX helps businesses resolve customer issues faster and more efficiently.Starting Price: $15/month -
13
Sprinklr Service
Sprinklr
Sprinklr Service is an enterprise-grade customer service and contact center platform built on a unified customer experience management architecture that consolidates customer interactions across 30+ channels, including social, messaging, live chat, email, voice, and communities, into a single agent desktop with omnichannel routing, case management, and real-time context so agents can deliver consistent, seamless support. It combines AI-powered agent assist, intent-aware routing, conversational IVR, self-service knowledge bases and bots, and supervisor and analytics dashboards to increase agent productivity, improve first-contact resolution, and drive higher customer satisfaction by unifying conversations, insights, and workflows. Sprinklr’s customer self-service features guide customers through automated FAQs and AI chatbots to reduce agent workload, while integrated analytics and reporting provide 360° visibility into agent performance. -
14
Text
Text Inc.
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.Starting Price: $25 per month -
15
Cevro
Cevro
Cevro is an AI-powered customer support platform designed specifically for the iGaming industry, delivering VIP-level assistance to players around the clock. It automates responses to 95% of player queries with deep understanding of gaming terminology, player behavior, and complex scenarios. The platform supports over 100 languages and includes built-in compliance features to meet regulatory requirements and promote responsible gaming. Cevro integrates easily with existing gaming platforms via APIs or pre-built connectors, enabling rapid deployment. It helps operators reduce support ticket volumes by up to 75%, improving player satisfaction and operational efficiency. Trusted by leading iGaming brands worldwide, Cevro scales customer service without adding full-time staff overhead. -
16
CoSupport AI
CoSupport AI
CoSupport AI resolves customer tickets on a patented multi-model architecture (USPTO US11823031B1) built to keep answers grounded in your own data. The AI understands customer intent, retrieves the answer from your knowledge base and business systems, executes the required steps, and escalates edge cases to your team with the full conversation history and a structured summary of its findings. Two products ship on that architecture. CoSupport AI Agent autonomously resolves repetitive customer inquiries across chat, email, and voice in 40+ languages. CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Reasoning is multi-step: the model searches, validates across sources, and refines the response before sending. Every reply ships with a decision log. Pricing: from $0.04 per response, $0.19 per resolved ticket, or $99/month per 1,000 tickets. 60% AI resolution rate by day 60, or a full refund.Starting Price: $99/month -
17
HighEngage
HighEngage
HighEngage is an AI customer service platform that helps businesses deliver instant support, answer customer questions 24/7, and reduce support workload. Instead of making customers wait for a response, HighEngage helps teams provide fast, accurate answers using AI trained on their website, documents, FAQs, and business knowledge. Setup takes just minutes, requires no coding, and can be embedded on any website or web application. When AI can't resolve an issue, conversations can be handed over to a human agent, converted into support tickets, or used to capture leads for follow-up. Designed for growing businesses and support teams, HighEngage helps improve response times, increase customer satisfaction, reduce repetitive inquiries, and turn more website visitors into customers.Starting Price: $15/month -
18
QuantumDesk
QuantumDesk
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan. The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most. At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance. -
19
PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month -
20
Richpanel
Richpanel
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.Starting Price: $59/agent/month -
21
ChatBees
ChatBees
ChatBees offers an AI-powered customer support automation platform that helps businesses resolve support tickets faster and more efficiently. By utilizing AI and knowledge graphs built from historical ticket data and internal knowledge bases, ChatBees streamlines the ticket resolution process, reducing resolution time by up to 52%. The platform integrates with popular tools like HubSpot, Confluence, Notion, and Google Drive, providing insights, categorizing tickets, and assisting support agents with actionable suggestions. ChatBees aims to improve customer satisfaction by delivering faster and higher-quality support.Starting Price: $249/month -
22
Brainfish
Brainfish
Brainfish is an ambient AI support agent. Unlike traditional chatbots that create barriers between users and help, Brainfish's AI agent works invisibly in the background, learning how users interact with products and providing contextual assistance exactly when needed. The platform offers 1) Smart search for instant, context-aware answers, 2) Guided actions that show users exactly what to do next, 3) In-app product tours that appear at the right moment, 4) Self-updating knowledge management that keeps documentation current automatically, and 5) Usage analytics that reveal where users struggle. Brainfish deploys with a few lines of code embedded in your product and starts learning immediately.Starting Price: $795/month -
23
Inline Help
Inline Manual
Elevate your customer support to new heights with Inline Help – the ultimate solution for proactive support that anticipates and addresses customer questions before they even ask. Seamlessly integrating your knowledge base with Inline Help, you unlock the power of an in-app AI assistant that dynamically generates content tailored to your users' needs. With our innovative 'Explain This' feature, users can access instant, real-time explanations right within your application, empowering them to find answers efficiently without leaving their workflow. Interactive tooltips provide further guidance, ensuring a smooth and intuitive user experience, all while maintaining a non-intrusive presence. Our responsive chatbot is always on standby to assist users with any queries they may have, reducing the need for human intervention and streamlining support processes. Efficient ticket response management ensures that customer inquiries are addressed promptly and effectively.Starting Price: $97/site/month -
24
Hugo AI
Hugo AI
Hugo is an AI-powered customer support agent designed to be your brand’s most efficient support teammate, helping resolve tickets faster, reduce workload, automate repetitive tasks, and serve customers around the clock using real business data instead of generic responses. Built for real conversations, Hugo maintains context across interactions, connects deeply to your knowledge base, CRM, and business tools via Model Context Protocol (MCP), and can act on live data to resolve issues autonomously or smartly escalate to humans with full context. It is modular and engineered for longevity, letting teams train, configure, and deploy AI support in minutes without coding, choose the AI model that fits their business, build advanced workflows visually, and track performance, accuracy, and satisfaction in real time. Every answer is grounded in your own data for accuracy and compliance, with enterprise-grade security, GDPR compliance, and data sovereignty.Starting Price: $45 per month -
25
CX Genie
CX Genie
Deliver personalized, instant responses with AI-driven support, ensuring customers feel valued and understood, improving overall satisfaction and loyalty. Cut down on operational costs by providing round-the-clock support, allowing your team to focus on complex issues while the AI handles routine queries efficiently. Streamline workflows with automated ticket management, real-time AI recommendations, and more, boosting productivity and response times to drive more sales and revenue. Grow your support capabilities easily as your business expands, without compromising on service quality, thanks to the scalable nature of AI-driven support solutions like CX Genie. CX Genie is on a mission to make AI accessible for everyone with just a few clicks. Replaces multiple tools with one integrated platform. Tailor solutions to fit your unique business needs. Leverage advanced AI to deliver smarter, faster, and more accurate customer support.Starting Price: $14.99 per month -
26
ThriveDesk
ThriveDesk
ThriveDesk is an AI-driven helpdesk solution designed to streamline customer support and enhance user experience. With its intuitive interface and advanced automation features, ThriveDesk simplifies managing customer queries, improving response times, and boosting overall productivity. Ideal for businesses of all sizes, this tool leverages cutting-edge technology to ensure effortless communication and support. Experience the future of customer service with ThriveDesk, where efficiency meets excellence. NEO is our AI agent will go an extra mile to solve customer issues when no one is there and help you draft ticket replies, knowledge base articles and much more. -
27
Duckie
Duckie
Duckie provides AI-powered customer support designed for B2B SaaS companies, helping both customers and support teams quickly access accurate technical information. The AI support agent can automatically respond to support tickets, while the AI support copilot assists agents by searching the company's knowledge base to provide relevant answers. Duckie also offers log investigation, enabling technical support teams to troubleshoot and resolve issues by analyzing error logs, code changes, and customer data. With auto-updates and reminders, Duckie keeps support teams informed about product changes, Jira tickets, and pull requests. It integrates seamlessly into Slack, Zendesk, Microsoft Teams, and Discord, allowing companies to deploy the AI where their customers ask questions. Additionally, Duckie supports drafting responses and providing updates on ongoing tickets, significantly reducing resolution time and enhancing efficiency. -
28
Cleverly.ai
Cleverly.ai
Cleverly is your super agent that helps with real-time triage and intelligent automation, manages your knowledge base and provides a friendly customer self-service experience. Intelligently classify, prioritize and route tickets based on customer intents with accurate categorization across 100+ labels. Over 90% accuracy of ticket classification. Classify in one language and leverage classification across 12+ languages. Keep your database of internal procedures, macros and FAQs always up-to-date, complete, and accurate. Identify knowledge gaps and achieve the highest knowledge coverage rates. Reduce manual work with 20% to 60% deflection rates by automating replies for common queries. Increase agent productivity by surfacing the right information at the right time. 20% deflection rate with minimum setup due to the AI and pre-trained models. Seamless integration with your help-desk or CRM. Dynamic forms that collect relevant information upfront. -
29
Reliant
Reliant Services
Reliant is an advanced AI-powered Discord ticket bot designed to help communities, businesses, gaming servers, and online teams deliver faster, smarter, and more organized support directly inside Discord. Built for modern Discord servers, Reliant combines intelligent automation, clean ticket panels, powerful analytics, and a professional web dashboard into one seamless support system. Whether you're managing a growing gaming community, a Web3 project, a SaaS support server, or a large online brand, Reliant helps you streamline ticket management while improving response time and staff productivity. With 303+ active servers, 1,000+ tickets resolved, and a 99.9% uptime SLA, Reliant is quickly becoming one of the fastest-growing Discord support automation solutions.Starting Price: $7/month -
30
atSpoke
atSpoke
atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.Starting Price: $4 per user per month -
31
Userscom
Userscom
Discover the perfect intersection where AI enhances customer support. A sleek, intelligent AI-powered ticket system, designed to optimize productivity. Transform your actionable tickets into to-do lists, organize them into tabs, all wrapped up with best UX. Say goodbye to sorting through ticket to find what requires action. Userscom identifies the important tasks and turns them into to-dos. This is a productivity booster. Get clarity while responding. See customer plan, email, and custom attributes on the right side of the ticket for more personalized interactions. Embed our contact form on your website & reply to the queries from our intuitive dashboard. Easily send responses to your Userscom dashboard by using our API into your existing forms.Starting Price: $15 per user per month -
32
eesel AI
eesel.ai
eesel is an AI teammate platform that enables businesses to deploy autonomous AI agents across customer support, content creation, e-commerce, and internal operations workflows. The platform connects directly to existing business tools such as Zendesk, Slack, Notion, Confluence, Salesforce, HubSpot, Shopify, Intercom, and Google Drive to learn from company knowledge and historical data. eesel can answer customer questions, handle support tickets, draft content, manage inquiries, and perform operational tasks while following company-specific rules and processes. Organizations can train AI teammates using their documentation, conversations, policies, and workflows to ensure responses align with their business needs. The platform supports multiple agent types, including helpdesk agents, blog writers, and e-commerce assistants, each designed for specialized tasks.Starting Price: $100/month -
33
SuppFlow
SuppFlow
SuppFlow is an AI email assistant for customer support that automatically responds to incoming support tickets without human involvement. The AI trains on your website, product catalogue, and help documentation to send accurate, brand-consistent replies across ecommerce, Shopify stores, and SaaS businesses. Automated email support for: - Order tracking emails - real-time shipment status pulled directly from your store - Return and refund requests - auto-generates return labels, confirms refund timelines - Shipping delay notifications - proactive updates without manual follow-up - Billing and subscription questions - duplicate charge resolution, cancellation handling - Product questions and recommendations - specs, availability, compatibility answers - SaaS technical support emails - troubleshooting, feature guidance, API and integration help - Password reset and account access issues - instant self-serve resolutionStarting Price: $0 -
34
Jenny
GetJenny
Slash repetitive grunt work by up to 87%. Give your service agents time to resolve challenging customer situations and serve more customers per hour than ever. Shrink first response and resolution times. Grow messaging support and website engagement. Deflect customers from phone and email support services. Provide exceptionally fast support, answer customers' FAQs and generate leads with a standalone chatbot. JennyBot works from your live chat window and deflects over 80% of frequent issues, saving time for your human agents. Simplify buying at scale. Grab upsell opportunities with value-added human support from your agents and conversational process automation from AI customer service chatbots. Support your customers 24/7 with instant answers and robotic process automation for tasks like stock checking, delivery reporting and ticket creation. Customer request automation saves your team up to 330 work hours per month. -
35
BoldDesk
Syncfusion
BoldDesk enables organizations to respond to their customer's queries and problems quickly, efficiently, and in a personalized manner, resulting in increased levels of customer satisfaction. The automation features of BoldDesk can assist organizations in streamlining their ticketing procedures, saving time and enhancing productivity. BoldDesk’s team collaboration solutions allow team members to efficiently collaborate to tackle client concerns, resulting in better outcomes and faster resolution times. BoldDesk provides real-time dashboards and insights, allowing organizations to gain a better understanding of their support operations and identify trends, challenges, and chances for development. The ticketing and task management capabilities of BoldDesk help organizations to manage their support operations more efficiently, resulting in faster resolution times and cheaper costs.Starting Price: $99 -
36
99helpers
99helpers
99helpers.com is an AI-powered customer support platform that provides 24/7 automated assistance through an intelligent chatbot. The service includes an integrated help center for self-service support and a feedback center to capture valuable customer insights. It enables businesses to deliver instant, round-the-clock customer service while reducing operational costs and improving satisfaction.Starting Price: $19/month -
37
Egentify
Egentify, Inc.
Egentify is an AI-native customer support platform for ecommerce stores on Shopify and WooCommerce. Unlike chatbots and legacy helpdesks that only deflect or answer questions, Egentify takes real action over chat and phone. It connects directly to your store and queries live data during every conversation, allowing it to look up orders, resolve support tickets, and handle approved workflows without a human agent or a knowledge base to maintain. Egentify requires no complex configuration. Merchants get faster resolutions and spend far less time on repetitive support, while customers get instant help across chat and voice. Pricing is flat, with a free plan and no per-resolution fees, so support costs do not increase every time the AI resolves a ticket. Egentify is live in production for WooCommerce and is fully approved and listed in the Shopify App Store.Starting Price: $39/month -
38
Deepdesk
Deepdesk
Empower human agents with AI-powered Agent Assist. Boost concurrency, reduce response times and lower cost for your contact center. Delivering happy customers. Our neural networks are trained with your historic data and provide automated suggestions with the best answers to your customer questions. Results are getting better with every new customer interaction. Increase employees response time and concurrency. Our metric is the number of characters automated per conversation, we measure this in realtime savings. Our AI understands your customer conversations and enables automation of repetitive processes. Making your customers - and your employees - happy, while decreasing operational costs. Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with lower costs.Starting Price: €500 per month -
39
Auralis
Auralis AI
Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.Starting Price: $499 per month -
40
Unless
Unless
Unless provides a conversational AI platform tailored for regulated industries such as finance, insurance, and healthcare. Their technology enables companies to deploy compliant AI support assistants seamlessly into existing systems. Users interact with an AI system designed to deliver accurate, reliable responses while adhering to regulatory requirements. The platform supports both chat and search functionalities, enhancing customer support and operational efficiency. Unless emphasizes transparency by clearly informing users when they are interacting with AI, with easy access to human assistance if needed. It is designed to help regulated companies innovate while maintaining compliance and trust.Starting Price: €1699/month -
41
Letterbook
Letterbook
Letterbook is an AI-native customer support platform designed to help companies automate and manage customer service operations by resolving support tickets with minimal human intervention. It connects directly to key data sources such as inboxes, databases, and payment platforms like Stripe, allowing the AI to access real-time customer information, including orders, subscriptions, and account details. It enables teams to define structured “support scenarios” that guide how different types of requests, such as refunds, login issues, or bug reports, should be handled, ensuring that responses follow consistent internal policies. For each incoming ticket, the platform automatically generates a draft reply using both the defined scenarios and available data, which teams can review, edit, or approve, while continuous feedback improves the AI’s accuracy over time. Letterbook also supports automatic ticket triaging, knowledge base generation, and multi-channel support.Starting Price: $30 per month -
42
Mavenoid
Mavenoid
Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems. -
43
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
44
Azeon
Azilen Technologies
Azeon is an advanced Agentic AI platform built to transform customer support operations across voice, chat, and email channels. Designed for modern enterprises, Azeon combines intelligent AI agents with contextual understanding, conversational memory, and workflow automation to deliver faster, smarter, and more human-like customer interactions. Unlike traditional support automation tools, Azeon does not just respond to queries. It understands customer intent, remembers previous interactions, accesses real-time enterprise data, and takes actions across systems to resolve conversations end-to-end. The platform functions as a scalable digital workforce that can handle high volumes of customer engagement while maintaining consistency, accuracy, and personalization at every touchpoint. Azeon integrates seamlessly with existing enterprise ecosystems without requiring migration or infrastructure changes. From resolving support tickets and automating routine operations to assisting ageStarting Price: $0.89 per resolution -
45
Evaline
Evaline
Evaline is an intelligent chatbot designed to automatically respond to prospects and customers 24/7. It allows businesses to never miss an incoming message. As soon as a visitor asks a question, the chatbot responds instantly with accurate and relevant information. Evaline isn't limited to automated responses. The platform also integrates: – A ticketing system to structure and manage customer support – The creation of comprehensive and scalable knowledge bases – Automated workflows to trigger actions at the right time – The ability to trigger the chatbot based on custom rules (page visited, behavior, timing, etc.) Thanks to these features, businesses can automate a large part of their customer relationship management while maintaining a seamless and professional experience. Evaline is for businesses, agencies, and e-commerce companies that want to improve their responsiveness, structure their support, and increase their conversion rate without hiring more staff.Starting Price: 19€/month -
46
Dodo
Dodo
Dodo is an AI-powered communication and workflow automation platform designed to unify business interactions and replace fragmented communication tools with a single, intelligent system. It brings together internal communication, external collaboration, and customer engagement into one centralized environment, enabling organizations to manage conversations across channels while turning them into actionable insights. It uses context-aware AI to automate responses, schedule interactions, and handle repetitive communication tasks, allowing teams to respond faster and operate more efficiently. It integrates with existing systems and APIs, enabling seamless deployment across websites, apps, and internal tools, while supporting industry-specific use cases in sectors such as banking, insurance, and service-based businesses. Dodo also functions as an AI assistant that can manage workflows, coordinate communication between teams, and automate follow-ups, helping reduce manual effort. -
47
Unthread
Unthread
Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly. All new conversations are automatically tracked as tickets with assignments & alerts. Measure and improve your response times with assignment logic and clear escalation paths. Link your Slack conversations with your task managers, CRM, HRIS, marketing tools, and more. While customers reach out in Slack, your team members have a powerful back-office ticketing tool to navigate the queue, kick off automation, and seamlessly hand off between human and AI responses. Not all messages are created equal. Prioritize important tickets, easily loop in colleagues, and escalate to reach your SLA targets. Automatically categorize incoming ticket types. Analyze response and resolution time per category. Learn where your documentation is missing or out of date. Unthread is an omni-channel inbox that aggregates tickets and data across any source that your customers use.Starting Price: $50 per month -
48
Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
49
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
50
Inkeep
Inkeep
Inkeep is an AI agent platform built to power trusted customer and internal assistants for modern customer operations teams. It enables businesses to deploy AI agents that support customers, deflect Tier 1 tickets, and guide users through complex issues. Inkeep also provides internal copilots that help teams resolve Tier 2 and Tier 3 tickets faster and automate manual workflows. The platform supports multiple use cases across customer service, product, documentation, sales, and marketing teams. Inkeep offers a flexible no-code visual builder alongside a TypeScript SDK, allowing both business users and developers to collaborate in one system. Its unified search and retrieval-augmented generation (RAG) ensures agents have accurate, up-to-date product knowledge. With enterprise-grade security, reporting, and integrations, Inkeep helps organizations deploy AI agents they can trust.Starting Price: $150 per month
