Duckie
Duckie provides AI-powered customer support designed for B2B SaaS companies, helping both customers and support teams quickly access accurate technical information. The AI support agent can automatically respond to support tickets, while the AI support copilot assists agents by searching the company's knowledge base to provide relevant answers. Duckie also offers log investigation, enabling technical support teams to troubleshoot and resolve issues by analyzing error logs, code changes, and customer data. With auto-updates and reminders, Duckie keeps support teams informed about product changes, Jira tickets, and pull requests. It integrates seamlessly into Slack, Zendesk, Microsoft Teams, and Discord, allowing companies to deploy the AI where their customers ask questions. Additionally, Duckie supports drafting responses and providing updates on ongoing tickets, significantly reducing resolution time and enhancing efficiency.
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SafeGuard Cyber
SafeGuard Cyber is a SaaS security platform providing cloud-native defense for critical cloud communication applications that organizations are increasingly reliant upon, such as Microsoft Teams, Slack, Zoom, Salesforce, and social media. A blind-spot is growing for security operations as adoption of these tools increases, creating more risk and vulnerability to ransomware, business compromise, and confidential information leakage. Email security lacks the ability to both create visibility outside of email, and primarily defend against malicious files and links. CASB/SASE solutions are difficult to deploy and manage, and the control function is typically left “open” to prevent false positives. Manage day-to-day business communication risk extending beyond email and into enterprise collaboration applications. According to the Verizon DBIR, 92% of social engineering attacks achieve infiltration.
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Dexbi
Dexbi is a hosted AI support agent for Discord servers. It answers member questions in public channels, forums, threads and support tickets using information from administrator-provided documents, uploaded files and synced websites. Server teams can configure rules for when Dexbi should answer or hand a conversation to staff; in ticket channels it can respond to new tickets, escalate issues, close solved tickets and save transcripts. It can read screenshots, reply in the member’s language, and format answers with text, images, buttons and links. A web dashboard lets teams configure, test and deploy the agent, set role- and channel-based access to knowledge, and review support activity. Dexbi is designed for Discord server owners, community moderators and support teams, including gaming and other member communities that handle recurring questions or ticket requests.
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Reliant Parking
We build a parking success plan for your residents, enforcement, and management, centralizing accurate vehicle and permit data. We process and send permits directly to your residents. Simplify every aspect of parking with Reliant Parking’s #1 full service, online parking and permit management. Easy Apps for Residents, Management and Enforcement plus Instant Guest Permits and multiple permit types allow full control without compromising what’s best for your community. Serving thousands in Multifamily Apartment Communities, HOAs and Student Housing nationwide, we work with the best! Our outstanding customer service, accountability, honesty, integrity and commitment to our customers allow us to provide a pleasant, highly productive online experience for managers, owners, enforcement and residents. Reliant Parking was born out of the need for property managers to have instant, accurate vehicle and parking permit information 24/7 so enforcement could do its job.
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