Audience
Tailored for non-technical teams. Turnkey with NO coding or data operations required
About Percept.AI
Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.
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Integrations
No integrations listed.
Company Information
Percept.AI
Founded: 2016
United States
percept.ai
Videos and Screen Captures
Customer Driven Insights
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Percept.AI Product Features
Artificial Intelligence
Chatbot
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
For Healthcare
Not Supported
For Sales
Not Supported
For eCommerce
Not Supported
Image Recognition
Not Supported
Multi-Language
Not Supported
Predictive Analytics
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
