Audience
Companies searching for a chatbot solution to deliver next-level support
About Jenny
Slash repetitive grunt work by up to 87%. Give your service agents time to resolve challenging customer situations and serve more customers per hour than ever. Shrink first response and resolution times. Grow messaging support and website engagement. Deflect customers from phone and email support services. Provide exceptionally fast support, answer customers' FAQs and generate leads with a standalone chatbot. JennyBot works from your live chat window and deflects over 80% of frequent issues, saving time for your human agents. Simplify buying at scale. Grab upsell opportunities with value-added human support from your agents and conversational process automation from AI customer service chatbots. Support your customers 24/7 with instant answers and robotic process automation for tasks like stock checking, delivery reporting and ticket creation. Customer request automation saves your team up to 330 work hours per month.
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Integrations
No integrations listed.
Company Information
GetJenny
Founded: 2014
Finland
getjenny.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
In Person
Support
Phone Support
Jenny Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Live Chat
Queue Management
Appointment Management
Call Center Management
Email Management
Performance Metrics
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
