Audience
HighEngage is designed for organizations that want to improve customer engagement, automate support, and enhance user experiences through AI-powered conversations
About HighEngage
HighEngage is an AI customer service platform that helps businesses deliver instant support, answer customer questions 24/7, and reduce support workload. Instead of making customers wait for a response, HighEngage helps teams provide fast, accurate answers using AI trained on their website, documents, FAQs, and business knowledge. Setup takes just minutes, requires no coding, and can be embedded on any website or web application. When AI can't resolve an issue, conversations can be handed over to a human agent, converted into support tickets, or used to capture leads for follow-up. Designed for growing businesses and support teams, HighEngage helps improve response times, increase customer satisfaction, reduce repetitive inquiries, and turn more website visitors into customers.
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Pricing
Starting Price:
$15/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
HighEngage
Founded: 2014
highengage.com
Videos and Screen Captures
Homepage
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Online
HighEngage Frequently Asked Questions
Q: What kinds of users and organization types does HighEngage work with?
HighEngage works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Startup.
Q: What languages does HighEngage support in their product?
HighEngage supports these languages: English.
Q: What kind of support options does HighEngage offer?
HighEngage offers support via online.
Q: What other applications or services does HighEngage integrate with?
HighEngage integrates with: Calendly, Google Drive, HubSpot CRM, Pipedrive, and Zendesk.
Q: What type of training does HighEngage provide?
HighEngage provides training in the form of documentation, webinars, and videos.
Q: Does HighEngage offer a free trial?
Yes, HighEngage offers a free trial.
Q: How much does HighEngage cost?
Pricing for HighEngage starts at $15/month.
HighEngage Product Features
Chatbot
Human Takeover
Supported
Reporting / Analytics
Supported
Call to Action
Not Supported
Context and Coherence
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
