Audience
iGaming operators and customer support leaders seeking AI-powered, multilingual, and compliance-focused solutions to automate and enhance player support at scale
About Cevro
Cevro is an AI-powered customer support platform designed specifically for the iGaming industry, delivering VIP-level assistance to players around the clock. It automates responses to 95% of player queries with deep understanding of gaming terminology, player behavior, and complex scenarios. The platform supports over 100 languages and includes built-in compliance features to meet regulatory requirements and promote responsible gaming. Cevro integrates easily with existing gaming platforms via APIs or pre-built connectors, enabling rapid deployment. It helps operators reduce support ticket volumes by up to 75%, improving player satisfaction and operational efficiency. Trusted by leading iGaming brands worldwide, Cevro scales customer service without adding full-time staff overhead.
Other Popular Alternatives & Related Software
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
Learn more
AccelByte
A secure identity and access management system that allows developers to build a direct relationship with their players. Collection of services that serve as the commerce backbone for a publishing platform or in-game store, from the product catalog, purchase, fulfillment, to digital ownership. Player data management that works cross-platform. Track players’ progression and attributes in one system regardless of where your player is playing. Assemble players to battle each other in real-time. Match players based on any attributes such as score, skill level, or latency. Drive player to player interactions through chat, presence, status, friends, and groups. Engage them deeper with leaderboards and achievements. Measure key metrics such as MAU, DAU, ARPU, retention, and view them in a dashboard. Feed custom game telemetry and run custom queries for advanced analytics.
Learn more
Hiro Game Development
Hiro is a client-server library built on the Nakama game server to rapidly and flexibly add economy, social, and LiveOps features to your game. It is available as a C# library for Unity Engine, a C++ library for Unreal Engine, and a server package that integrates with the game server. Hiro offers a comprehensive suite of battle-tested metagame features that are quick to implement, allowing developers to focus more on the core gameplay experience. Add base and loot table rewards for players to collect; integrate soft or real currency purchases; define stackable and consumable gameplay items; initialize and manage multiple currencies within the game economy. Adapt store bundles and offer walls based on player behavior; personalize various aspects of the player experience through experiments; schedule live events for players to participate in and earn exclusive rewards. Start and schedule timed or scored events with exclusive rewards; enable players to request and share inventory.
Learn more
Amazon GameLift
Amazon GameLift is a dedicated game server hosting solution that deploys, operates, and scales cloud servers for multiplayer games. Whether you’re looking for a fully managed solution, or just the feature you need, GameLift leverages the power of AWS to deliver the best latency possible, low player wait times, and maximum cost savings. Amazon GameLift leverages the AWS global infrastructure for managing game servers. Match players into game sessions and autoscale that start one, hundreds, or even thousands of instances simultaneously, without thinking about scaling with fluctuating player demand. Game services provide basic multiplayer game support, like matchmaking, session directory, player data, and player analytics. With AWS, you can use services like AWS Lambda that provide serverless, scalable, and flexible computing, or features in services like Amazon GameLift FlexMatch, for matchmaking.
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Cevro
Founded: 2025
United Arab Emirates
cevro.ai
Videos and Screen Captures
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Training
Not Offered
Support
24/7 Live Support
