Audience
Ecommerce brands on Shopify and WooCommerce, their support and CX teams, and agencies running customer support for ecommerce clients.
About Egentify
Egentify is an AI-native customer support platform for ecommerce stores on Shopify and WooCommerce. Unlike chatbots and legacy helpdesks that only deflect or answer questions, Egentify takes real action over chat and phone. It connects directly to your store and queries live data during every conversation, allowing it to look up orders, resolve support tickets, and handle approved workflows without a human agent or a knowledge base to maintain.
Egentify requires no complex configuration. Merchants get faster resolutions and spend far less time on repetitive support, while customers get instant help across chat and voice. Pricing is flat, with a free plan and no per-resolution fees, so support costs do not increase every time the AI resolves a ticket.
Egentify is live in production for WooCommerce and is fully approved and listed in the Shopify App Store.
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Pricing
Starting Price:
$39/month
Free Version:
Free Version available.
Integrations
Company Information
Egentify, Inc.
Founded: 2026
United States
egentify.com
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