Alternatives to FeedMonkey
Compare FeedMonkey alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to FeedMonkey in 2026. Compare features, ratings, user reviews, pricing, and more from FeedMonkey competitors and alternatives in order to make an informed decision for your business.
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SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
2
Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
3
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
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Upfeed
Upfeed
Engage customers with feature-voting. Upfeed helps companies get customer feedback with feature-voting. Accelerate growth and build the product people really want. Identify product opportunities to drive expansion revenue and keep retention high. Let your users build your next features. Collect customer feedback and feature ideas. Eliminate Trello board and guess work, share your feedback board and your users will build a real feedback. Users can upvote ideas. See which suggestions get the most votes and prioritize your roadmap more efficiently. Don't waste time building the wrong features. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. We bring together everything that’s required to build a better product with customer feedback. Upfeed's products power feedback with feature-voting including a powerful dashboard that helps you make better decisions.Starting Price: $14 -
5
Beupify
Beupify
Don't you dream of catching customers attention and keep them updated? Beupify comes with a variety of widgets to integrate on your website to instantly notify customers about updates to their product. It is a superior tool to raise your business value and conversion rates by keeping in touch with your customers and creating long-term relationships with the help of the eye-catchy widgets! Leverage customer feedback to enhance your brand identity, increase conversion rates and eventually create long-term customer relationships. Raising business value is easy with Beupify's eye-catchy and targeted notification widgets. Update your customers with eye-catchy widgets and targeted notifications. Customer feedback is the key to your success! Make sure you have channels to collect task-based feedback and analyze user behavior. You'll be happy to see how your business grows and product improves based on the one-of-a-kind tools and collected feedback.Starting Price: $11.96 per month -
6
Feednap
Feednap
Feednap is a feedback collection tool that can be embedded into any website. A feedback collection widget will pop up to collect feedback from web visitors. Users can customize the widget according to their preferences. They can access to analytics that our platform provides. Based on that, users can make informed decisions. Users have access to integration options as well. Whenever they receive feedback, Slack notification or Zapier hook will be activated.Starting Price: $7.99/month -
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Ask Inline
Ask inline
Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, we deliver actionable insights to you. Automatically collect feedback from all customers, allowing you to keep a finger on the pulse of customer sentiment as it develops over time. Email-based surveys are ideal for transactional follow-up after support or customer success phone calls, purchases or deliveries. Serve your customers better by monitoring the heartbeat of your service operations. Classic & embeddable, these surveys allow you to perform NPS®, CSAT or custom surveys anywhere. Whether it's on the last screen of an e-commerce checkout process or on a kiosk at your next conference, Ask Inline can help. Your first survey is minutes away. Install in seconds or upload a list. Ensure users aren't over-surveyed with intelligent sampling and filtering.Starting Price: $20 per month -
8
Feedier
Alkaweb
Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and runStarting Price: $30.00/user/month -
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Feedback Widget
Feedback Widget
Feedback Widget is a user-friendly tool designed to simplify the process of collecting and analyzing user feedback directly from your website. With easy installation and integration, it allows you to embed customizable widgets or utilize a straightforward API to gather insights from visitors in real-time. The platform offers intuitive graphs and charts for quick analysis, enabling data-driven decisions to enhance your product and marketing strategies. By capturing user input at the moment they experience your site, Feedback Widget helps identify feature ideas, report bugs promptly, and refine your sales pitch using customers' own words. It provides a lightweight, cost-effective solution without unnecessary features, offering both free and one-time payment options for unlimited usage.Starting Price: $49 one-time payment -
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Frill
Frill
A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.Starting Price: $25 per month -
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Zonka Feedback
Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.Starting Price: $199.00/month -
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Survicate
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.Starting Price: $56 per month -
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traggr
product kitchen
Keep track & analyze customer inquiries & user feedback with traggr. The solution for your team to centrally track and analyze customer inquiries and feedback of all kind. That makes priorities for your company and products always clear and transparent. Channel your feedback inflow & make it evaluable. Welcome to an intuitive tool to collect and analyze customer inquiries and feedback across your team. Collect inquiries centralized. Collect customer feedback, feature requests and bug reports from all channels centralized in traggr. Analyze feedback and understanding priorities Analyze your customer feedback and detect the common and most important requests - no matter by which channel they reached your company. Everyone in your team has access and can create new requests or vote based on customer conversations. This makes everyone involved work hand in hand across departments. This way you create a central database with which you can at all times.Starting Price: $3.50 per user, per month -
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piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
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PushFeedback
PushFeedback
PushFeedback is a lightweight feedback widget platform designed to help teams collect, visualize, and analyze user feedback directly from their documentation sites. It enables organizations to embed a customizable widget into their docs so users can report what is confusing, missing, or not working, giving teams precise insight into content quality and usability. Visual feedback with screenshots allows users to capture exactly what they see and annotate specific elements, removing ambiguity from comments and making issues easier to diagnose. It provides real-time analytics dashboards that highlight feedback trends, sentiment patterns, and the pages that generate the most negative responses, helping teams prioritize updates based on real user input. Built-in AI Reports automatically analyze feedback at scale and generate structured summaries, recurring themes, and actionable recommendations, eliminating the need to manually review large volumes of comments.Starting Price: $24 per month -
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Feedbackview
Feedbackview
Feedbackview is an AI-native feedback management platform that helps product teams collect, manage, and act on customer feedback through an embeddable widget that captures bugs, feature requests, and questions. As products grow more complex, understanding user needs becomes critical. Traditional feedback tools lack context and make it hard for small teams to handle feedback effectively. We believe collecting and managing feedback should be AI first, simple, contextual, and collaborative. Feedbackview offers a powerful AI-native feedback management solution that lets you punch above your weight in terms of customer feedback, without the complexity or cost of enterprise tools. Starting 49/month, it's made for small to medium teams.Starting Price: Free -
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ProdCamp
ProdCamp
ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).Starting Price: $29/month -
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Feature Monkey
Feature Monkey
One unified platform to collect, analyse, and act on customer feedback. Turn feedback into features while sharing your product development journey with your users. Prioritize resources by building features which are in high demand to users. See who requests what features and get clarity about their use cases upfront. Let everyone know what you are working on and keep them informed. Everything you need to complete the customer feedback loop. Don’t miss out on anything. Track feedback using vote on behalf. Make everyone come together, be it sales or marketing. Make Feature Monkey a part of your website. No need to login again to give feedback. Baboon-the monkey is there to manage it automatically. Keep track of features requested from your new client and close that deal. Make everyone come together, be it sales or marketing. Central place to collect feedback across all the teams.Starting Price: $5 per month -
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Nextiva Survey
Nextiva
Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.Starting Price: $10 per month -
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UserVitals
UserVitals
Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.Starting Price: $50 per month -
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Noticeable
Noticeable
Increase product adoption, engage your customers or your team with regular updates, get powerful feedback, and measure satisfaction with beautiful newspages and in-app widgets. Building and delivering are valuable, as sharing updates and collecting feedback too. Noticeable widgets make your changes visible on your pages, in-app, and at the right time. Customers discover what's changed but also how hard you work for them, continuously. Optionally combined with newspages, your users can browse updates, share, and send feedback. Collected reactions provide the right information for improving your product and reducing churn. Noticeable integrates with thousands of other services via Zapier. Forward your changes to Twitter, Facebook, Slack, MailChimp, etc. but also create updates from Github releases, Trello cards, and more. Share about the state of their product: announcements, new features, releases, traffic, or revenue.Starting Price: $29 per month -
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Feedovate
Feedovate
Feedovate is a modern customer feedback platform that helps startups and SaaS teams collect, organize, and prioritize feature requests in one place. Capture feedback through public or private feedback boards, embedded widgets, and guest submissions, then let customers vote and discuss the ideas that matter most. Share your product roadmap, publish changelogs, and keep users informed as features move from planned to shipped. Built to be lightweight and easy to use, Feedovate combines feedback boards, feature voting, roadmaps, changelogs, AI powered categorization, custom branding, moderation tools, and integrations in a single platform. Whether you're an indie hacker, startup, or growing SaaS company, Feedovate helps you build products your customers actually want without the complexity of enterprise tools. -
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FeedbackRIG
LogicInflux
Your most unhappy customers are your greatest source of learning. We do the heavy lifting to identify the trends and areas that need your attention, so you can stay focused on improving your business. Measure how your product, service, and overall experience either falls short, meets or exceeds customer expectations. By frequently measuring customer satisfaction, you can reduce the number of unsatisfied customers and prevent customer churn. We make it easier for you to make sense of the feedback, and derive actionable insights and Key Performance Indicators from it. You can use your custom domain if you want to collect feedback via a direct URL. Convert User feedback into Trello cards using seamless integration. No need to collect screenshots and other technical details separately from your customers. Engage your customers and improve retention.Starting Price: $49 per month -
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Industrytics
Industrytics
Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys. -
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Feedbuck
Feedbuck
Our custom-trained AI model will identify what your business does, your tone, and style and automatically generate all user feedback content in under 60 seconds. We automatically create a set of user feedback questions to meet your objectives. You can choose from Product Market Fit (PMF), pricing, usability and more. Fine tune and start collecting your feedback in under 10 minutes embedding your widget anywhere you need it. -
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Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
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AskNicely
AskNicely
Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day. -
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Feedback Farm
Feedback Farm
Get feedback from your customers and make your SaaS app better. Be transparent with your user and show them your feedback board. Listen to them with an upvote feature. The provided API will make it super easy for you to create your own widget and start getting feedback. With user identification, you will be able to get back to your customer and then close the feedback loop. Everything you need to get started with Feedback is in the box. However, with Zapier you'll be able to create custom workflows.Starting Price: $9 per month -
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qrite
qrite
The Feedback Revolution. Curious to know what your clients think? Keep an eye on their feedback. Use qrite to stay in control. Turn feedback into data. Always ask the right questions at the right time! Your customers scan a unique QR-code printed on packaging, a sticker or placed in the room. They're led to a survey containing only relevant questions, specific to them, the product/service and/ or location. Any feedback given is instantly visible in your online dashboard. Better customer satisfaction surveys build perfect questionnaires. Connect the questions to place, product / service and time to give your customers a survey that's always relevant. Easily adapt entire surveys at any time, without having to reprint any QR-codes. It's up to you. Rich, real-time data. The dashboard shows more than just individual feedback. It highlights actionable feedback and shows key statistics for each survey. -
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UserReport
AudienceProject
UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights! -
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Nolt
Nolt
Collect feedback in a central place that your users will love. Easily create and share your roadmap in just a few clicks. Prioritize feedback and communicate your big picture. Nolt works with the tools you already use – such as Jira, Trello, Slack, and more. Stick with the apps that already work for you. You decide whether or not your end-users can vote and contribute to your feedback board without revealing their identity. Reflect your brand and personality by adding your company's logo, using a domain you already own and changing the theme colors. Automatically connect your existing user accounts and know exactly who is contributing to your feedback board. Your feedback board can be public or limited to specific users. Choose the privacy setting that best suits your needs. Build personalized workflows by storing essential data relevant to your unique needs, all in one place. Track anything in Nolt. -
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Home Care Pulse
Home Care Pulse
Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers. -
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Boostack
Boostack
Boostack is the all-in-one social proof and feedback engine designed for modern SaaS, agencies, and course creators. It eliminates the need for multiple expensive tools by combining video testimonial collection, smart feedback forms, and premium display widgets into a single, high-performance stack. Key Features: • Smart Feedback Forms: Build multi-step, high-converting surveys in seconds. • Video Testimonials: Collect authentic video and text reviews with ease. • Premium "Wall of Love": Embed beautiful, responsive social proof widgets with one line of code. • Native Integrations: Automated sync with Slack, Google Sheets, and Webhooks. • Privacy-First Analytics: GDPR-compliant, server-side attribution tracking without third-party cookies.Starting Price: $19/month -
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TrustLoop
TrustLoop
Feedback & review automation built for tech, powered by AI. Build social proof by capturing more positive reviews. Gather internal feedback at the most opportune times, and only when customers are not completely satisfied. If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of your choice. Our AI integration will automatically surface actionable insights from the feedback and reviews. Customize your popup widget with your own CSS, and never slow your site down. Only 2 lines of code are needed. Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in. Easily edit any part of the survey, widget, and landing page. Add a link to your email sequences or dashboard. Survey builder is intuitive and smooth, easy to set up in one minute or less, fully customizable, and easily editable.Starting Price: $27 per month -
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Appzi
Appzi
Capture insightful customer feedback and improve your website right inside your site, for free. Make it easy for your customers to give you feedback, right from inside your website, so you can gain valuable insights to build products and services that your customers truly need. Quickly create beautiful feedback buttons that match your branding or use buttons that are already on your site to trigger customer feedback survey. Select from a variety of surveys. Customize to match your brand. Sometimes you need sophistication and other times, you just need a bit of simplicity to get the job done right. No matter what your user feedback needs are, we've got you covered with a many different types of customer feedback surveys that you can embed inside your website. Choose from a variety of beautifully crafted survey templates to start or create your own feedback widget. Appzi survey is easily customizable to match your brand and style so it feels like a natural part of your website. -
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Hively
Hively
Make every email a feedback opportunity via 'Smileys' in your team's email signatures or request feedback when you need it. Hively's smileys are a friendly and engaging way for your customers to leave feedback with just one click. You can collect feedback simply and inexpensively by adding the Hively snippet to your email signature, or via direct feedback requests sent from Hively. From Outlook, Gmail and Yahoo to Zendesk, Desk, Helpscout and Salesforce, Hively easily integrates with any email client, CRM or ticket tracking system you’re using. You only value what you measure and Hively gives you the tools you need to turn your feedback into a coherent picture of your customer's needs and your team's performance. The Leaderboard lets you identify your top performing team members at a glance. Benchmarks show your overall performance and our powerful reporting tool lets you drill down deeply into the detail. Email summaries and notifications keep you up to date on all of your feedback.Starting Price: $15 per month -
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Surveyapp
Surveyapp
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.Starting Price: $23.99 per month -
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CustomerHero
CustomerHero
CustomerHero is a Software with a Service solution for building an effective Voice of Customer program, helping companies collect, analyze, and act on customer feedback so they can deliver better experiences and grow loyalty. Designed for companies of any size and industry, CustomerHero brings feedback management into one place with tools for customer experience, employee experience, patient experience, guest experience, and multichannel feedback. It helps teams understand customers better, exceed expectations at every step, and turn raw data into actions through real-time insights, actionable feedback, and customizable dashboards. CustomerHero captures feedback across every touchpoint, online, in-store, and beyond, building a unified view of the customer journey so feedback does not just get collected, but drives meaningful change across the organization. -
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Feedbackify
Feedbackify
Collect real-time feedback from your website visitors. Feedbackify is the quickest and easiest way to receive private feedback from your website visitors. Protect your brand by being the first to know about problems with your website. Gather ideas and suggestions from your most valuable asset, your visitors. Measure and improve visitor satisfaction by continuously listening. For you, 30 second signup and 5 minute integration. For your site visitors, instant feedback process with no registration required leads to vastly lower feedback drop-out. Everything you need & nothing you don't. We believe that customer's conversations with providers should always, in the first instance, be conducted in private in order to protect both your brand and just as crucially, your customer's privacy. Do you really want YOUR visitors to leave YOUR site in order to give feedback about YOUR products and services? With Feedbackify, we keep your visitors right where they belong - on YOUR site.Starting Price: $19 per month -
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UseResponse
UseResponse
Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.Starting Price: $149.00/month/ 2 Agents -
41
Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
42
CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
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Enterpret
Enterpret
Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys. -
44
ServiceGuru
ServiceGuru
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.Starting Price: $99.00/month/user -
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Game Tester
Game Tester
Game Tester is a game testing, user research, and collaboration platform that connects developers with real-life gamers to gather real-world insights into their games. It is designed to identify your player base and provide fast, regular feedback cycles in a way that works for you. It enables developers to test unreleased games, collect feedback from players, and make informed decisions to enhance their games. By leveraging a community of gamers, Game Tester facilitates the collection of valuable feedback, helping developers improve their games before release. It also offers tools for user research and collaboration, making it easier for developers to refine their games based on player experiences. With Game Tester, developers can access a diverse pool of testers, gather actionable insights, and iterate on their games to ensure a better final product.Starting Price: $8.50 per tester -
46
Trustyy
Easy Commerce Apps
Trustyy Product Reviews App is a Shopify application designed to help online stores collect, manage, and display customer reviews to build trust and increase conversions. The app automatically gathers product reviews from customers after purchases and displays them using customizable widgets such as grids, lists, or carousels. Store owners can publish reviews instantly with the auto-publish feature, allowing new feedback to appear on product pages without manual effort. Trustyy also includes spam protection tools that filter out fake or irrelevant reviews with a single click. The platform allows merchants to perform bulk actions such as editing, publishing, or removing multiple reviews at once to simplify management. By automating review requests and displaying authentic customer feedback, Trustyy helps Shopify stores strengthen social proof and improve buyer confidence. -
47
Portals
Portals
Customer feedback widgets you can implement with ease. Automatically extract more valuable feedback from your customers than you previously thought possible. Follow-up questions are drafted using artificial intelligence, based on the feedback your customers provide. -
48
SmileBack
SmileBack
SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.Starting Price: $58 per month -
49
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
50
Raaft
Raaft
Raaft helps SaaS companies reduce churn and collect better feedback from customers. When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.Starting Price: Free