Audience

Companies requiring a customer satisfaction platform to optimize customer experience and team productivity

About Squelch

Squelch is the customer experience optimization solution that instantly delivers the most relevant, context-rich intelligence to your agents when and where they need it most, enhancing the customer experience while maximizing your team's productivity. The Squelch platform connects to all the data agents need as-is to produce actionable insights. We surface the intel required to help managers monitor and improve agent performance and provide executives with a better understanding of how CX operations impact the bottom line. The Squelch solution is highly secure, low maintenance, and super easy to use. In addition, our low-friction install and out-of-the-box functionality deliver ROI within one day. The Squelch software connects with all the tools your support and success teams already use, supercharging your ability to help customers. Elevate your customer experience. Squelch empowers support and success teams to resolve complex issues.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Squelch
Founded: 2015
United States
www.squelch.io

Videos and Screen Captures

Squelch Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Squelch Frequently Asked Questions

Q: What kinds of users and organization types does Squelch work with?
Q: What languages does Squelch support in their product?
Q: What kind of support options does Squelch offer?
Q: What other applications or services does Squelch integrate with?
Q: What type of training does Squelch provide?
Q: Does Squelch offer a free trial?

Squelch Product Features

Customer Satisfaction

Survey Management Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Analytics Not Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported