Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
Learn more
ProductBridge
ProductBridge is an AI-powered customer feedback platform for SaaS teams. It brings feedback boards, feature voting, product roadmaps, and changelogs into one tool, replacing scattered spreadsheets and support tickets with a single organized system. AI automatically collects feedback from Slack, Intercom, Zendesk, Discord, and Jira, then deduplicates and categorizes it so nothing is lost. Users vote on requests to signal real demand, teams publish public roadmaps and changelogs, and users are notified when their requested features ship. Product teams can query all feedback in plain language, and an AI changelog writer turns shipped work into release notes. ProductBridge uses flat pricing with no per-seat fees, offers white-label branding, SSO/SAML, and an API plus MCP server for connecting AI assistants to feedback data.
Learn more
Rapidr
Rapidr helps you integrate customer feedback into your product development.
Capture, organize and analyze feedback from various sources.
Prioritize to see which feedback drives the most business impact.
Close the feedback loop by notifying the customers involved, building a Roadmap, or built-in Changelog.
Rapidr is a unified customer feedback software that provides you with all the tools necessary to help you listen, analyze and close the feedback loop.
Learn more
UserJot
UserJot centralizes customer feedback from Slack threads, support tickets, emails, and spreadsheets into public or private boards where users and team members can vote, discuss, and prioritize ideas in one place. Smart grouping automatically clusters similar requests, while vote counts surface feature trends so engineering teams know exactly what to build next. It generates a public roadmap that updates as ideas advance and produces synchronized changelogs that notify users when features ship, closing the feedback loop. It supports anonymous guest submissions, seamless setup with no credit card required, and intuitive management of boards, votes, and discussions without manual effort. By unifying feedback collection, prioritization, roadmap publication, and release communication into a single, easy-to-use interface, UserJot empowers SaaS product teams to make data-driven decisions, ship the right features faster, and reduce customer churn.
Learn more
