Alternatives to Dialer360

Compare Dialer360 alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Dialer360 in 2024. Compare features, ratings, user reviews, pricing, and more from Dialer360 competitors and alternatives in order to make an informed decision for your business.

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    CloudTalk

    CloudTalk

    CloudTalk

    Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).
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  • 2
    Squaretalk

    Squaretalk

    Squaretalk

    Squaretalk is an integration-friendly call center platform for sales and support teams. Empower your teams to excel with Squaretalk, the most affordable, scalable, and agent-friendly call center software designed to boost efficiency and productivity for your sales and support representatives. - Expand Your Reach: Equip your business with local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes, ensuring a seamless global presence. - Effortless Integrations: Connect with popular CRM tools like Salesforce, Zoho, Hubspot, Pipedrive, Freshworks and others using native integrations or custom API. - Smart Automations: Streamline your call center operations, route calls intelligently, and enhance customer satisfaction with our intuitive, user-friendly features. - Trustworthy and Compliant: Count on Squaretalk to safeguard your data, providing industry-leading security measures and upholding strict compliance standards.
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    CallHub

    CallHub

    CallHub

    CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today! CallHub is TCPA Compliant, offers 10DLC support and is SHAKEN/STIR enabled. We are the only communication platform to offer: * Spam label shield: To increase trust and contact rates * Unlimited free agent seats * Mobile app for agents: For easily distributed campaigns * Link tracking: To analyze engagement on your texts * Fast P2P texting: To eliminate the need to hit “send” a thousand times. 94% Customer Satisfaction Score 99.51% Uptime <3h Avg. first response time
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  • 4
    uContact

    uContact

    net2phone

    Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer
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  • 5
    Dialfire

    Dialfire

    cloud IT Services

    Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out
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    DialerAI

    DialerAI

    Star2Billing S.L.

    Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.
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    CallShaper

    CallShaper

    CallShaper

    CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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  • 8
    ConneXio

    ConneXio

    ConneXio

    The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network
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    NICE CXone
    NICE CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE CXone include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.
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    Kixie PowerCall & SMS
    Kixie is the sales engagement platform that boosts sales team performance with reliable, easily-automated calling and texting for HubSpot, Salesforce, Zoho, Pipedrive, and other leading CRMs. Supercharge your CRM with Kixie to get an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. No credit card needed. Enterprise outbound sales acceleration platform with a powerful 10-line power dialer, 2-way messaging, local presence, voicemail drops and more. Perfect for outbound call centers, inside sales, telemarketing, fundraising, and appointment scheduling businesses.
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    Call Center Studio

    Call Center Studio

    Call Center Studio

    Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨‍💻 Easy to use 🔗Smooth integration
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    MegaDialer

    MegaDialer

    Megacall

    MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.
    Starting Price: Pay as you go
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    T-Max Predictive Dialer

    T-Max Predictive Dialer

    T-Max Dialer & Communications

    Unlimited Calling - FREE TRIALS T-Max Predictive Dialer, an inbound and outbound CRM dialing system, is ideal for debt collections, marketing, and sales teams. With T-Max Predictive Dialer, users can reach as many live contacts as possible at one time by dialing up to five numbers at once. T-Max Predictive Dialer's automated system enables users to reduce the time to take on busy signals, wrong numbers, or no answers and instead aim to connect all receivers to a live agent at first contact. Managers can use monitoring to listen to agent calls, barge in or take over calls for QA or to help close the call. If you need a hosted auto dialer VOIP phone system with power dialer, preview dialer, sip phone, webphone, voicemail drops, local caller ID, call center, text to speech, and telemarketing capabilities We also have Voice Broadcasting Auto Dialer Trials. Compatible with ANY CRM including Salesforce, Zoho, & Monday
    Starting Price: $100.00 per month
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    My Call Cloud

    My Call Cloud

    My Call Cloud

    My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!
    Starting Price: $65.00/month/user
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    NOLA AUTOMATION

    NOLA AUTOMATION

    NOLA AUTOMATION

    The NOLA Automation Software all in one allows your business strategy to gather momentum in the most efficient manner. With the help of our software, you would not only be able to create schedule campaigns broadcast, In-outbound call, in-outbound predictive, SMS 2 WAY, voice drop, and email and many more, you also get the chance of emailing a link to the prospect that would redirect them to their accounts with the help of an online portal.. much, much more...
    Starting Price: $30/user
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    InterCloud9 Simple Messaging Solution
    Look no further interCloud9 has brought a new meaning to SMS with our Simple Messaging Solution. Our all-in-one auto dialer and bulk messaging solution hosts and integrated CRM with web phone, Text Messaging, Voice Broadcasting and Ringless Voicemail Drops all in one place. Finally there is no need to piece together multiple solutions we’ve done it for you, make calls, schedule call backs, create an auto attendant for inbound call routing, send two way text messages, create auto responders, leave ringless voicemail drops or automated voice messages all from one simple to use interface. We know what it takes so we did it, end of story. Text YES2SMS to 949.229.8200 and see it work!
    Starting Price: $45.00
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    Messagizer

    Messagizer

    Messagizer

    Messagizer is a reliable and convenient voice broadcasting service provider for businesses across the USA and Canada. It is easy to use, quick and convenient which makes it a viable alternative for those looking for a cost-effective solution. We offer the latest technology to reach a large number of people in one go. Our broadcast services include ringless voicemail delivery, bulk sms marketing, peer to peer texting, whatsapp marketing and robocalling. You can quickly start your campaign without any infrastructural setup and send ringless voicemail to thousands of audience with Press 1 live transfer option. We also offers on-demand scalability and access to real-time dashboard and reports which show active campaign status. Our platform provides you scheduling and advanced tracking features enable you to use your creative potential to reach right audiences with a phone call and make a sale. Visit our website to know more about our voice broadcast related services.
    Starting Price: $0.05 per message
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    CallFire

    CallFire

    CallFire

    Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively. With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.
    Starting Price: $99 per month
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    Readymode

    Readymode

    Readymode (formerly Xencall)

    Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.
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    PhoneBurner

    PhoneBurner

    PhoneBurner

    PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations. Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution. With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients. PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals. Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction. Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.
    Starting Price: $149/month/user
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    CallCenterHosting

    CallCenterHosting

    CallCenterHosting

    Enriched with advanced features, cloud-based solutions from CallCenterHosting bring you business success. The success of a call center depends on the efficiency of a dialer and its capabilities to outreach customers. The suitability of dialers depends on the number of agents available and the scale of the need for outreaching customers. Cloud-based call center solutions that help your agents negotiate with customers with the right tools and information. Cloud has taken the call center industry to a completely new level and, it has brought in several innovations that have made it possible to tap the full potential of customer service with the help of cloud-hosted call centers. Use toll free and virtual numbers to communicate and endorse your products or services to your new customers. Steady communication with customers is the key to achieve business success. Companies look for ways to be highly accessible to their customers in terms of how easily the customers connect with them.
    Starting Price: $7.49 per user per month
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    Call Loop

    Call Loop

    Call Loop

    Call Loop is a web and mobile-based platform for SMS and Voice marketing. The software allows businesses to send mass texts, coupons, appointment reminders, and SMS autoresponders with ease. Call Loop also forms automated phone calls and voice broadcasting to thousands of prospects in minutes, builds contact lists with SMS keywords for lead generation, and collects leads via web forms from websites and social media pages.
    Starting Price: $10.00/month
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    Voicent Communications

    Voicent Communications

    Voicent Communications

    Voicent's cloud solution, Voicent Live, has all the tools you need to achieve peak performance and efficiency - call center tools, predictive dialers, voice broadcasters, text and email tools; built-in CRM, easy workflow and business process automation - all in one flexible, scalable, seamlessly integrated package.
    Starting Price: $499 one-time payment
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    SpitFire

    SpitFire

    OPC Marketing

    Inbound & Outbound Call Center with Unlimited Lines. Fully Blended. User-Friendly. Cost-Effective. SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools you need to launch blended inbound and outbound call center campaigns. This enterprise grade system has 6 dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. Using a pre-loaded list of numbers, SEP quickly and automatically places outbound calls and connects the answered calls to available agents. SEP monitors the call center volume and time per call, intelligently adjusting its dial rate to minimize the time your agents spend waiting between conversations.
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    LeadsRain

    LeadsRain

    LeadsRain

    LeadsRain is the most preferred cloud-based auto dialer in the industry, offering the most competitive pay-as-you-go pricing. LeadsRain’s predictive dialer empowers your agents to speak more with live people and avoid answering machines. This solution enhances your agent’s productivity with high-end features within the dialer. Our Cloud Predictive Dialer that helps their customer to Empower Your Small-Mid-Enterprise Call Centers With Cloud Auto Dialer, By using our dialer You Can Boost Performance and Productivity of Call Center Agents With our Hosted Predictive Dialer services in Cheap rate!
    Starting Price: 1.25¢ Cost / Minute
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    ICTBroadcast

    ICTBroadcast

    ICT Innovations

    ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.
    Starting Price: $0.00/one-time
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    Dialpad Ai Sales
    The only phone built for sales. Warm up the cold call with HD quality plus real-time coaching powered by Ai. Because every closer needs a little help getting there. Video conferencing, dialer, and SMS all in one place so your data is connected and your team isn't overwhelmed with tools. Use speech coaching to let reps know if they’re speaking too quickly, too slowly, using too many filler words, or talking too much. Uncover insights and best practices with call analytics and dashboards. Autolog calls, transcripts, and notes to your CRM so no data is lost. Voice Intelligence helps reps say the right thing on a call with battle cards that display in real-time. See any call’s sentiment, jump in and assist reps, save at-risk deals, and identify the best coaching opportunities. Voice Intelligence uses Speech Recognition to transcribe calls; Natural Language Processing to analyze; and Machine Learning to provide intelligent recommendations--all in real-time.
    Starting Price: $95 per user per month
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    eTollFree

    eTollFree

    eTollFree

    Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.
    Starting Price: $99.00/month
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    VoiceLogic

    VoiceLogic

    VoiceLogic

    Voicelogic is a full service house for marketing communications. All services include free data scrubbing, free duplicate removal, and some free web scraping or extraction services depending on your campaign. These are just some of the free services available to you during your campaign. Since 1993 VoiceLogic has been a pioneer in the area of new marketing technologies, providing highly effective Call Center services for the purposes of generating sales, business leads, and event attendance. We offer a host of innovative messaging solutions that include voice, fax and email broadcasting, voicecasting, voicemail courier, pollcast, and voicemail relay. Unique business-to-consumer and business-to-business marketing tools. Computer telephony services and marketing solutions for the business sector. Communication software and services for successful marketing and business growth. Ringless messaging, live hot transfer, electronic lead transfer, operator guided voicemail courier and more.
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    Telemation

    Telemation

    Database Systems

    Database Systems Corp. (DSC) has been providing call center technology and computer software solutions to businesses and organizations since 1978. Telemation, our CRM software application, was built on the premise that providing timely information provided in a professional manner is the key to any business. But the flexibility to change is just as important in this dynamic business environment. We developed our contact center software with this concept from the very beginning. That is why so many call center managers, with unique and changing requirements, have chosen and continue to use Telemation software as their solution. When you need to quickly implement a new program or change existing campaigns, Telemation is the solution of choice. Telemation is CTI enabled with our call center phone system which features outbound predictive dialing and inbound call distribution (ACD) and Interactive Voice Response (IVR). Plus our phone system supports Text To Speech capability.
    Starting Price: $25 per month
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    Stratics Networks

    Stratics Networks

    Stratics Networks

    Imagine one platform for Ringless Voicemail Drops, Voice Broadcasts, Bulk SMS, IVR Surveys and Press 1 Transfers all in one single hosted platform. No need to juggle between different platforms to complete various tasks. With one flat monthly cost, you can use all services 100% unlimited with zero per usage charges. Generate hot leads, cold leads with your internal non-telemarketing lists or follow up with your contact lists. These tools provide a rich source of communication. We answer the phone morning to night around the clock. You will NEVER get a voicemail! We are even open on Christmas and all holidays for emergencies. Stratics Networks’ award-winning Support: Daily from 9 am ET to 9 pm ET, Saturday 10 am to 7 pm. Imagine actually REACHING a live person who knows your name with the knowledge to help you on the spot! Whether you are on a free trial or a fully unlimited account give our support line a ring with any questions under the sun.
    Starting Price: $159 per month
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    Fonada

    Fonada

    Fonada

    Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
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    astTECS

    astTECS

    *astTECS

    *astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.
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    Kunnect

    Kunnect

    Kunnect

    Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.
    Starting Price: $125 per month
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    VICIdial

    VICIdial

    Vicidial Group

    VICIdial is an open-source Enterprise-level Contact Center solution being used by thousands of companies in over 100 countries around the world. It has no per-user license fees and is completely free for anyone to use. VICIdial can allow agents to handle blended inbound and outbound calls, as well as the ability to do predictive and manual outbound list dialing. It can also handle inbound emails and website customer chat sessions, all within the same agent screen. There are over 2,000 features included, and it offers many flexible options for how to handle different customer interactions. There are also dozens of reporting options included to help you to manage your contact center.
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    wolkvox

    wolkvox

    Microsyslabs

    wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems.
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    InterCloud9 Predictive Dialer
    InterCloud9 hosts an industry leading cloud based predictive dialer. Our dialer is designed for individuals or call centers and capable of dialing up to 5 lines per agent logged in along with inbound call distribution and text messaging. We have no contracts, instant account set up, US based support and training at no extra cost. Our cloud based power dialer can be set up and fully functional in under 10 minutes just plug in your headset, upload your data and enjoy the highest connection rates available! Whether you are a standalone agent or a call center with 100 agents we have the best power dialer for you or your team. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Because our power dialer software is cloud based your agents can log in from with an internet connection.
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    The Real PBX

    The Real PBX

    The Real PBX

    Let cloud connect to all your employees & departments on any device, anytime, anywhere. Your customers in US, UK, Aus & other countries will call you without being charged. Leverage the best-in-class phone system solutions for all your communication requirements. Get a fully-featured & ready-to-use contact center of any agent size within minutes. The Real PBX presents a superior quality telephony, Hosted PBX. A cloud-hosted Business Phone System that carries all the possible features of traditional VoIP Phone along with the special advantages of the cloud. Get this in action and see your business connecting to the world, like never before. The Real PBX is renowned providers of cloud-based voice calling services to bolster the small and medium businesses across the globe. The Real PBX has been serving the business with effective connectivity solutions since 2004. Whatever your setup be, inbound, outbound, or merged, we assure unlimited calling to keep your business progressing.
    Starting Price: $12 per month
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    Dynamic Interactive

    Dynamic Interactive

    Dynamic Interactive

    We provide businesses with the tools and support they need to reach more customers, run a more effective marketing campaign, and make business operations more efficient. Our technology is in the cloud which protects you from data loss in local power outages and eliminates any down time that could be associated with moving office locations or even moving individual employees within your office. By eliminating the headaches associated with installing and maintaining land lines, we can reduce your operating costs while increasing your efficiency. Our call center software will increase the number of dials each representative can do while also increasing your response rate. Our telemarketing software allows you to dial thousands of people at one time and only transfer the calls to agents when a live person is on the line. This eliminates the need for each agent to shuffle paperwork, dial the phone, and sit on hold while the phone is ringing.
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    CallBlitzer

    CallBlitzer

    CallBlitzer

    An all-in-one system that will allow your business to reach more people faster and lower your cost per transfer. We will give you 5000 *free minutes to get you started! CallBlitzer’s end-to-end platform provides your operation with all the tools to build powerfully targeted campaigns that can be easily scaled to accommodate a high call volume. The platform also quickly and efficiently maximizes your customer reach. With CallBlitzer's simple “Press 1” feature, your business can easily transfer recipients to your team of live agents who can then further assist them all while still using CallBlitzer's system. Our Voice Broadcasting system comes pre-loaded with features that can be tailored to your unique business needs. Our platform's powerful end-to-end tools provides the flexibility personalize and customize your unique campaign, from dialing to the transfer method – the kind of flexibility guaranteed to maximize your audience and customer outreach.
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    Nectar Desk

    Nectar Desk

    Nectar Desk

    Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.
    Starting Price: $29 per user per month
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    LeadDesk

    LeadDesk

    LeadDesk

    LeadDesk’s auto and predictive dialer modes enable your agents to go from 40 calls per day to 120 calls per day. Imagine what this does to your revenue and bottom line? LeadDesk comes with eight different dialer modes including auto and predictive dialers. Your outbound sales agents reach customers quickly in any situation with the right dialer mode. Switching from a manual dialer to LeadDesk typically enables your call center agents to call three times as many contacts per day. You know best. So why not boost your campaign ROI by creating, managing and reporting sales and marketing campaigns yourself with LeadDesk’s easy-to-use campaign creation and workflow tool? You don’t need to call a consultant each time you want to set up a new sales campaign. Instead, you can constantly optimize call center campaigns based on your real-time monitoring or historic reports.
    Starting Price: 89€ / license per month
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    Salesforce Lightning Dialer
    Gain back hours of productivity by communicating more efficiently with prospects and customers. It begins by logging details right from within Salesforce. Reach out to customers and prospects immediately just by clicking on their phone number within Salesforce. Find answers, view call history, take notes, and finalize details while your prospects are on the line, all without switching apps or devices. No more sticky notes or napkin scribbles. Streamline the sales process with automatic call logging, voicemail drop, and call lists you can power through to connect to your leads and contacts faster. Build more trust with customers when incoming calls reach a personal, dedicated number and voicemail. Lightning Dialer offers an outbound calling product with the option to add inbound calling functionality. You can pay for just the total number of minutes your entire org uses (in blocks of 1,000 minutes).
    Starting Price: $5 per user per month
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    Ricochet360

    Ricochet360

    Ricochet360

    Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.
    Starting Price: $100.00/month/user
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    CDYNE

    CDYNE

    CDYNE

    CDYNE offers reliable and flexible SMS, voice, phone number verification and address verification API's that are easy to integrate and scale for your business. When you combine our SMS API gateway with these awesome features, anything is possible! Our SMS API delivers the tools you need to boost company sales, revenue, customer engagement, and stay connected with your customers. Send mass text messages to customers fast from a memorable 5-6 digit phone number. Send text messages to users of your application, website, or software to ensure secure logins. Automate your entire SMS campaign and the response customers receive after replying. Recipients can easily remove themselves from your SMS campaign with a click of a button. Get detailed reports on how many text messages are sent, plus more valuable data. Use multiple phone numbers to deliver even more text messages to your entire contact list.
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    Hosted Predictive Dialer
    See whats happening in your predictive dialer campaigns anytime. See which campaign is more effective, how many leads you have reached, which leads you need to call back and more. Did you get their voice mail? No Problem, just click on the Play Message button and the dialer will wait for the beep and leave the message, you can move onto your next set of calls now. Don’t just upload the name and number, upload everything. That way your agents have all the data they need to make the sale. Listen in live on your agents and see exactly how they are doing. Use our whisper features to train your agents and use our barge in feature to save the day. Grab a headset and a computer. We do things entirely over the internet, needing a phone system is so 10 years ago.
    Starting Price: $99 per user per month
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    Neotel

    Neotel

    Neotel 2000

    With Neotel you can add the CRM module to your Neotel PBX. Telemarketing, customer service tools for contact center as the predictive dialer. Neotel’s virtual PBX has linked 100% of the power of its virtual PBX with the services offered by cell phones so that you can fully benefit from all the advantages offered by this linkage. Call internally at zero cost without limits forever, since they would be between extensions of both landlines and mobiles. In addition, they also benefit from the bonuses contracted from mobile extensions. Finally, with a single bill, you can easily control your fixed and mobile costs. The call center room coordinator will be able to visualize at a glance the status of all his teleoperators, knowing in which status they are, and being able to perform online actions, such as conference supervision, etc. The coordinator will load the database and the system automatically makes the call when it is connected it transfers it to the teleoperator.
    Starting Price: €12 per month
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    CallTools

    CallTools

    CallTools.com

    Revolutionize your contact center with CallTools— the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time report
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    TCMS

    TCMS

    Total Call Center Management Solutions

    Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
    Starting Price: $195.00/one-time
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    NobelBiz

    NobelBiz

    NobelBiz

    About NobelBiz: With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service. About NobelBiz OMNI+: NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. This all-encompassing software features extensive channel integrations and CRM compatibility, crafted for seamless remote work. It stands as a user-friendly, inclusive solution for diverse omnichannel contact center requirements. About NobelBiz Voice Carrier Network: As a leading VoIP provider, NobelBiz Voice Carrier Network is distinctively designed for global contact centers. It provides unmatched voice quality and consistent service across its international network.