Audience
Sales teams, B2B & B2C businsses, SMBs and call centers who use the phone to sell, and want to have more conversations in less time, while automating follow-up and sales workflows.
About PhoneBurner
PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations.
Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution.
With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients.
PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals.
Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction.
Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.
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Pricing
Starting Price:
$149/month/user
Pricing Details:
Unlimited dialing - from $149 per month
Volume discounts available for teams based on team size. Admin account is free unless engaged in dialing.
Volume discounts available for teams based on team size. Admin account is free unless engaged in dialing.
Free Trial:
Free Trial available.
Company Information
PhoneBurner
Founded: 2009
United States
www.phoneburner.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
PhoneBurner Frequently Asked Questions
PhoneBurner Product Features
Auto Dialer
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Predictive Dialer
Not Supported
Surveys
Not Supported
Call Center
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Inbound Call Center
Supported
Outbound Call Center
Supported
Progressive Dialer
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Database
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Predictive Dialer
Not Supported
Queue Management
Not Supported
Call Recording
Archiving
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Call Sharing
Not Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Contact Management
Activity Management
Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Email Marketing
Supported
Group Management
Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Segmentation
Supported
Shared Contacts
Supported
Customer Pipeline
Not Supported
Social Media Integration
Not Supported
Email Tracking
Audience Segmentation
Supported
Campaign Management
Supported
A/B Testing
Not Supported
Event-Based Notifications
Not Supported
Location Tracking
Not Supported
Team Management
Not Supported
Inside Sales
Auto-Dialing
Supported
Call List Management
Supported
Call Recording
Supported
Campaign Management
Supported
Dashboard
Supported
Data Management
Supported
Lead Distribution
Supported
Lead Scoring
Supported
Performance Management
Supported
Lead Capture
Not Supported
Predictive Dialer
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Management
Supported
Lead Capture
Not Supported
Sales Acceleration
Campaign Management
Supported
Dialer
Supported
Email Sequencing
Supported
Email Templates
Supported
Email Tracking
Supported
List Building
Supported
Meeting Scheduler
Supported
Reporting
Supported
Sales Gamification
Supported
Sales Intelligence
Supported
Sales Workflow Management
Supported
CPQ
Not Supported
Predictive Analytics
Not Supported
Sales Enablement
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Goals / Quota Management
Supported
Lead Management
Supported
Meeting Management
Supported
Performance Management
Supported
Collaboration
Not Supported
Presentation Management
Not Supported
Proposal Management
Not Supported
Territory Management
Not Supported
Training Management
Not Supported
PhoneBurner Additional Categories
PhoneBurner Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Pretty good, but lacking some things that make it great." Posted 2021-08-18
Pros: PhoneBurner is a pretty good predictive and auto dialer. It has a great number of features and integrations, and even functions as a good CRM if you need it to to book appointments and such. Once you get the hang of finding everything, all the settings are easy to edit and change.
Cons: It's hard to navigate to settings from most pages. They need a drop-down menu of all settings on every page.
Overall: It does what I need it to do. The staff on support aren't as knowledgeable as I'd like them to be, but that may be because they're outsourcing support.
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