Audience
Companies of all sizes that need a powerful call center solution
About Voicent Communications
Voicent's cloud solution, Voicent Live, has all the tools you need to achieve peak performance and efficiency - call center tools, predictive dialers, voice broadcasters, text and email tools; built-in CRM, easy workflow and business process automation - all in one flexible, scalable, seamlessly integrated package.
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Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting.
The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider.
Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.
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CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation.
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Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses.
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Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
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25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch.
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Try 14 day FREE trial from CloudTalk (no credit card details required).
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Pricing
Starting Price:
$499 one-time payment
Free Version:
Free Version available.
Integrations
Company Information
Voicent Communications
Founded: 2001
United States
www.voicent.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Voicent Communications Frequently Asked Questions
Voicent Communications Product Features
Auto Dialer
Call Recording
Call Center Management
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Outbound Call Center
Real-time Chat
Reporting/Analytics
Call Scripting
Database
Escalation Management
Inbound Call Center
Manual Dialer
Predictive Dialer
Progressive Dialer
Queue Management