DeskDay Alternatives

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

Planview AdaptiveWork is a project and portfolio management product for organizations managing complex execution across multiple portfolios and delivery models. It supports IT PPM, Professional Services Automation, Product Development and R&D, and business project and program management use cases, with Planview Anvi available as an embedded AI add-on for insights and automation. Governed Workflow Automation -Low-code workflow automation for any step in the portfolio and project management process -Changes ripple automatically across hundreds or thousands of projects -Admins create and manage workflow changes without code -Waterfall, agile, stage-gate, and hybrid delivery supported in one governed system Resource and Capacity Planning -Time-phased planning and allocation across thousands of resources by month, quarter, or year -Planning horizon extends years forward and back without restructuring the system -Supports employees, contractors, equipment, and other non-labor resources Financial and Portfolio Reporting -Bidirectional reporting: top-down portfolio to project, and bottom-up project to portfolio -Time-phased financial planning, forecasting, and tracking, including when funds are committed or earned -Role-based and executive-ready reporting dashboards -Native data export on any data object, including custom fields, for ALM, PLM, ERP, and BI systems Extensible Data Model -Every standard object, custom field, and custom object automatically generates API endpoints -Custom objects support hundreds of configurable fields, each API-enabled by design -Data model can be extended without breaking integrations or requiring middleware Embedded AI with Planview Anvi -Natural language questions answered about any project, program, or portfolio using live data -Scheduled agents automate recurring status reports on a defined schedule -Risk identification agent surfaces risks at project initiation from scope, timeline, and resource profile -Work plan agent surfaces recommendations based on delivery patterns across the organization -Sentiment analysis across project text fields and an in-app text assistant for tone, grammar, and translation -Customer data is not used to train AI models AdaptiveWork is designed for upper mid-market to large organizations, including departments within larger enterprises, that need governance and reporting to scale without adding administrative overhead.

Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy.

Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. By connecting scoping, resourcing, and forecasting in one platform, you can always deliver amazing. Most PS organizations struggle with unpredictable projects that erode margins, strain resources, and weaken client trust. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team based on skills, availability, and scope • Easily amplify institutional knowledge by turning past experience into real-time intelligence • Confidently forecast every outcome with an accurate view of everything from revenue and margins to capacity and sentiment

Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t.

ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.

Nostra's powerful AI and matching tools enable you to always put the best employee on each project role. Nostra helps you maximize your utilization and profitability by providing you with the visibility to know who is on the bench, what skills you need to hire for and where project staffing can be improved. Spreadsheets are hard, but Nostra is easy. Manage employees, track time, manage skills, staff projects, view revenue and cost projections and even run your sales pipeline with our kanban style sales board. For professional services organizations or anyone managing their team, Nostra has it all. Our simple to use cloud system integrates with many other cloud platforms and allows you to securely view your data from anywhere.

Replicon Time is a leading cloud-based project time tracking platform that helps mid-market and enterprise organizations manage time, projects, and workforce operations with accuracy and confidence. It provides a single source of truth for all time data — connecting project delivery, billing, payroll, labor compliance, and workforce productivity across global teams. Key Features & Benefits • AI-powered Time Tracking • Project Time & Cost Management • Workforce & Scheduling Management • Leave & Absence Management • Compliance & Governance • Payroll & Billing Integrations • Analytics & AI Insights • Mobile & Global Support Trusted by finance, operations, HR, & compliance leaders across industries like professional services, IT, consulting, engineering, & government contracting, it helps improve profitability, ensure compliance, and make confident, data-driven decisions.

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: – Get a complete overview of your sales funnel and upcoming work – Estimate scope, track progress and budget burn, and bill for work in one system – Plan ahead with live heatmaps and utilization forecasts – Log time with built-in timers and auto-populated timesheets – Understand margins with role or service-level insights – Automate time & material, fixed-fee, and retainer billing – Track project income based on pipeline and committed work – Save time with automation and data-driven suggestions – Monitor progress, profitability, and capacity in real time Scoro gives you end-to-end visibility across your business.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

Productive is the all-in-one professional services automation platform built for agencies, consultancies, and service businesses. Manage projects, resources, and finances in one place — with real-time visibility across your entire company. Create deal flow, get sales organized with overview of Sales Pipeline. Collaborate on tasks and track time with simple time tracker. Find bottlenecks that cost you money and consume your time. Avoid collisions, burnouts and overbooking with Resource Planning features. Track Profitability for fixed price and hourly projects. Do all the billing and invoicing, for recurring or one time projects.

LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.

Teamwork.com is an AI-powered professional services automation platform that helps teams manage projects, resources, and financials in one place. The platform is built for client work, giving businesses visibility into profitability, utilization, budgets, billable hours, workloads, and project delivery. Teamwork.com supports resource management, project management, financial tracking, client communication, approvals, reporting, dashboards, templates, and integrations. TeamworkAI helps teams turn updates into tasks, find information with smart filtering, manage resources, and integrate with models such as Claude and ChatGPT. The platform includes security controls such as SOC 2 Type 2 certification and private data protections that prevent customer data from being used to train third-party models.

PSOhub is professional services automation software that brings the entire project delivery cycle into one platform. It combines project management, task management, resource and capacity planning, time and expense tracking, project accounting, budget and margin tracking, and billing, so everything from a won deal to a paid invoice lives in one place. It is built to work natively with HubSpot. Deals in HubSpot become projects in PSOhub automatically, time logged against a project connects back to the deal, and you keep one connected customer view across sales and delivery. No middleware, no manual re-entry, no separate systems to reconcile. PSOhub brings project management, planning, time tracking, and billing into one data model, so your operational data is AI-ready from day one.

Forecast is a full-scale project and resource management solution that grows out to a complete suite of great functionalities. It unites project management, resource planning, team collaboration, finance, and reporting under one roof, bringing the power of AI to automate administrative tasks. It's a robust alternative to point project management solutions used in professional service organizations. Perfect for companies of 50+ employees who want the full project portfolio and resource overview, in one software. * More predictable and accurate project proposals * Better planning and analysis with Insights & Reporting * Stronger Business decisions supported by AI * Flexible resource management with Project and Task Allocations * Efficient Task and Time Management * Actionable Insights into Project Profitability with cost, revenue and profit updated in real time

Get 360° view of your entire business with the help of Q360, a Professional Services Automation (PSA) software solution from Solutions360. Q360 is an end-to-end business management software that handles all aspects of business--from accounting, including full financials, project management, job costing, sales, service dispatch and inventory. By implementing the Q360 PSA software, businesses can improve customer relationships, deliver project-sensitive information to stakeholders on time, get real-time visibility into costs, and eliminate the use of disparate systems, saving time and effort.

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.

Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.

monday AI work platform is an AI-powered work management and collaboration platform that enables organizations to manage projects, operations, workflows, and business processes through a centralized digital workspace where people and AI agents work together. The platform combines workflow automation, project management, team collaboration, and AI-driven execution tools to help businesses streamline operations, automate repetitive tasks, and improve productivity across departments such as marketing, sales, IT, HR, operations, and product management. monday AI work platform supports customizable workflows, dashboards, integrations, automations, and AI agents that can perform tasks such as research, reporting, meeting management, risk analysis, process optimization, and workflow orchestration within a secure enterprise-ready environment.

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.

Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals and a full helpdesk into one hosted platform. Where most tools bolt AI on as a summary feature, Helios is built around it: AI Ops answers plain-English questions about your fleet and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket. A built-in AI Service Desk Agent triages and replies to inbound email in seconds.

Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently.

Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.

Acronis Automation is a Professional Services Automation (PSA) solution tailored for modern Managed Service Providers (MSPs), designed to streamline and enhance business operations. It offers comprehensive features including service desk management, billing and invoicing automation, Customer Relationship Management (CRM), project management, stock inventory control, and Key Performance Indicator (KPI) reporting. By integrating natively with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services within a single console, it enables MSPs to automate billing for various services, manage tickets efficiently, and gain valuable insights into business performance. This centralized approach not only reduces manual efforts but also improves client satisfaction and operational efficiency, empowering MSPs to make informed, data-driven decisions.

Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one intelligent system — so firms can move from operational chaos to profitable growth. Built for consulting, accounting, engineering, architecture, marketing, and IT services firms, Accelo connects every stage of the client lifecycle from quote to cash. Embedded AI flags project risks early, predicts outcomes, optimizes resource utilization, and delivers real-time financial visibility — so you know what's coming, not just what happened. Unlike disconnected tools and spreadsheets, Accelo eliminates revenue leakage from untracked hours, scope creep, and manual admin. Teams recover billable time, protect margins, and scale with confidence. Key capabilities: project management, time tracking, resource scheduling, CRM, billing, retainer management, and real-time reporting — all in one platform.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!

SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.

Screendragon is an all-in-one AI-powered marketing work management platform built for enterprise marketing and marketing agency teams. The software is the orchestration layer that marketing and agency teams need to unify people, AI, and automation. Global enterprise organisations and agencies utilise Screendragon to manage campaigns, optimise resource management, drive business ROI, and collaborate, all on one solution. Screendragon's software sophistication provides teams with the ability to customise processes to their unique ways of working, enabling companies to streamline their operations, improve speed-to-market, and reduce costs. Screendragon's AI studio offers advanced agentic workflows, alongside their AI Foundary, where teams get access to expert consultants who help design, deploy, and govern AI systems. With over 20 years as a leading software provider, Screendragon is used and loved by global brands and agencies.

Dayshape delivers leading resource management software designed to help organizations achieve extraordinary results. Trusted by Big Four and many other top professional services firms globally, Dayshape is the only solution that combines advanced AI, real-time project financials, and firm-wide insights enabling customers to elevate resource management into a strategic function. The platform seamlessly fits with existing ecosystems through integrating with ERP, PSA, CRM, HR systems, and more. Dayshape also stands out as the only resource management vendor with a Workday packaged solution—built to handle complexity and grow with your firm. By driving profitable growth, powering confident decisions and ensuring satisfied clients and teams, we're helping our customers build strong organizations and careers for the long term.

Built specifically for professional services firms to improve productivity, boost collaboration and increase profitability. People and projects are the heart and soul of your business. That’s why Deltek created Vantagepoint, a powerful, intuitive solution that helps your people manage your projects from start to finish. Deltek Vantagepoint’s 360-degree view of your projects puts client, project and financial details in a single location. That all adds up to making well-informed tactical and strategic business decisions and a more efficient, productive and profitable company. Control all project information in one place – from pursuit and proposal, through project planning and financial management. Gain visibility across your organization, from project initiation to completion. Get actionable insights to make more informed decisions. Enable teamwork and collaboration via a single tool, and empower users with a simple, intuitive experience.

BigTime is a top-rated online time and billing software for professional service firms. With BigTime, firms can take advantage of time and expense tracking tools, WIP management, billing and invoicing, task and workflow management tools, and more, in a single platform. Cloud-based with an intuitive interface, BigTime bundles industry best practices and operational know-how in a user-friendly application that runs on all desktop and mobile devices. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios. BigTime also integrates with leading productivity apps such as QuickBooks, Lacerte, Slack, Salesforce, and Zapier.

Rocketlane is an agentic, all-in-one professional services automation platform that helps delivery teams manage projects, people, profits, and customer experience in one place. The platform unifies project delivery, resource management, financial management, client collaboration, customer intelligence, documents, forms, sheets, chat, and workflows. Rocketlane’s AI agents help automate frontline work, govern processes, surface customer risks, and learn from delivery patterns. Nitro supports workflows such as SOW creation, sales handoffs, implementation discovery, project planning, configuration, migration, validations, and go-live execution. The platform provides real-time visibility into utilization, margins, budgets, staffing, customer commitments, blockers, scope creep, escalations, and expansion opportunities. Built for professional services, onboarding, implementation, SaaS, fintech, marketing, and IT services teams, Rocketlane helps organizations deliver client work faster, leaner

Octayne PSA is an automated professional services platform designed to streamline time and expense tracking, approvals, and invoicing to boost productivity and profitability. The software connects seamlessly with tools like Outlook, Google Calendar, and Jira, allowing users to convert scheduled events and tasks into accurate timesheets without manual entry. Its AI capabilities enhance time logging by transforming brief notes into polished narratives for billing. Octayne PSA centralizes expense management, automates billing, and offers real-time reporting dashboards to provide actionable project insights. It supports industries such as technology services, consulting, marketing, IT, accounting, and law firms. By automating administrative workflows, Octayne PSA helps professional teams focus on delivering value and growing their business.

Certinia Professional Services Cloud is an AI-powered PSA platform that connects sales, staffing, delivery, billing, renewals, and financials on Salesforce. The platform helps services organizations manage the full lifecycle from pipeline to profit with one connected system of record. Veda AI adds intelligence across estimation, staffing, delivery, reporting, time capture, and project execution. Certinia PS Cloud supports services estimation, resource management, project management, services billing, and services financials. The platform helps teams reduce administrative work, staff projects faster, protect margins, eliminate revenue leakage, and improve forecasting. Built for consulting, IT services, software, IT hardware, tax, audit, and advisory firms, Certinia PS Cloud helps services businesses run with more clarity, speed, and confidence.

Ruddr is the modern professional services platform for small-to-midsize teams. Ruddr captures key operational data related to clients, projects, budgets, tasks, time, expenses, and invoices. Reports and KPIs provide insight into metrics such as revenue, services margin, realization rate, utilization rate, and more. Ruddr provides a comprehensive set of integrated features that allow you to run your professional services operation without the headaches. Manage all of your clients and projects in one place. Track key performance indicators on each project dashboard. Track time effortlessly using a day, week, month, or list view. Allow project managers to quickly approve time and expenses. Create a detailed budget by aggregating a project's tasks. Track real-time progress against the budget throughout the project. Easily run reports on the key operational data in Ruddr. Evaluate data related to hours, expenses, utilization, and more.

The Polaris self-driving professional services automation (PSA) uses advanced technology to analyze real-time data, and deliver recommendations to help keep projects, resources, and finances on track. With MissionControl in Polaris PSA, get real-time visibility into all the metrics you need to get your work done. So your resourcing, financials, and project information are all in one place. With your up-to-date live view of the business, you are in control and can make early course corrections. Leverage historical and real-time information to quickly adapt to changes and make decisions in the now. Define your framework and methodology for managing projects, resources, and financials. Easily enforce standard processes, formats, data and workflow across your organization. Get everyone on the same page to ensure consistent execution and growth using configurable PSA software.

Predikt AI is the unified platform for professional services companies to manage their business from proposal to billing and maximize revenue. Thanks to its proprietary automation and predictive capabilities, Predikt AI makes it effortless to scale your service-based business. Predikt AI allows professional service companies to manage all aspects of their business, from proposals to billing, and maximize revenue. Predikt AI's proprietary automation and prediction capabilities make it easy to scale your service business. Give resource managers the visibility needed to manage and allocate resources efficiently from the first interaction to project delivery.

You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up.

Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!

Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform.

GestorMSP is a complete RMM (Remote Monitoring & Management) and ITSM platform built for Managed Service Providers (MSPs) and corporate IT teams. Monitor and manage your clients' entire IT infrastructure from a single dashboard: Windows, Linux, and macOS devices, servers, VMs (Hyper-V, Proxmox), Docker/Kubernetes containers, and network devices via SNMP. Key features: Real-time monitoring with configurable alerts and hierarchical monitoring profiles Built-in remote access (native RDP via WebRTC/P2P) with low latency Automated patch management and OTA updates Endpoint antivirus and security, with a Security Center for vulnerability and compliance management Script automation and bulk software deployment Full ITSM module: tickets, SLAs, CMDB, approvals, knowledge base, and workflow automation Integration with Active Directory, Microsoft 365/Entra ID, and backup tools (Veeam) Native multi-tenancy, built to scale from small operations to millions of devices

Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP. The Unitrends MSP Portal is built to give you complete visibility into your entire backup universe so you can monitor and manage everything from one place. Who has time to manage backups all day? The Unitrends MSP Portal is tightly focused on helping you address problems so you can get in, get out, and get on with your day. BackupIQTM uses artificial intelligence to surface the most important issues so you can feel confident that your technicians are working on the right things all the time. Automatically send beautiful reports every week, month, or quarter so your customers rest easy knowing they’ve got a stellar team and world class technology keeping their business up and running.

Kaseya 365 provides seamless access to functions in endpoint management, security, and backup. These solutions are joined under one subscription, effortlessly integrated, and live within the unified interface experience of IT Complete. Gain access and control over devices and the network. Ensure devices and data are protected from intrusion or corruption. Preserve critical data from loss, theft, or exploitation. Do it all consistently, accurately, and within the constraints of small teams. Reduce vendor fatigue by putting all critical components in one easy-to-understand, acquire, and manage subscription. Experience massive improvements in technician efficiency by leveraging the power of workflow integrations and automation. Experience significant budget benefits by saving up to 75% when compared to using a mix of separate competing solutions. Your Kaseya 365 subscription offers everything needed to manage, secure, backup, and automate endpoints in your environment.

mspStack offers complete white label solutions and comprehensive support to help telcos, healthcare, and managed service providers (MSP) quickly and easily deliver cloud services to customers and stay ahead of the curve. mspStack's offerings include mspFlexx (turnkey cloud services) and mspEngine (service delivery solution).