Audience

MSPs and IT departments

About DeskDay

DeskDay is redefining how MSPs and IT teams deliver IT support.

It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.
At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon).

This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

Pricing

Starting Price:
$79
Pricing Details:
PER/TECH/MONTH
Free Trial:
Free Trial available.

Integrations

API:
Yes, DeskDay offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

DeskDay
Founded: 2021
United States
deskday.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

DeskDay Frequently Asked Questions

Q: What kinds of users and organization types does DeskDay work with?
Q: What languages does DeskDay support in their product?
Q: What kind of support options does DeskDay offer?
Q: What other applications or services does DeskDay integrate with?
Q: Does DeskDay have an API?
Q: Does DeskDay have a mobile app?
Q: What type of training does DeskDay provide?
Q: Does DeskDay offer a free trial?
Q: How much does DeskDay cost?
Q: What pricing for support is available for DeskDay?
Q: What pricing for training is available for DeskDay?

DeskDay Product Features

IT Management

Remote Access Not Supported
Event Logs Not Supported
Software Inventory Not Supported
Patch Management Not Supported
License Management Not Supported
IT Budgeting Not Supported
Hardware Inventory Not Supported
Capacity Monitoring Not Supported
Scheduling Not Supported
Compliance Management Not Supported
User Activity Monitoring Not Supported

MSP

Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Project Management Supported
Remote Systems Monitoring Supported
Scheduling Supported
Backup Management Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Remote Access Not Supported

Professional Services Automation

Billing & Invoicing Supported
CRM Supported
Client Portal Supported
Project Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Collaboration Tools Not Supported
Document Management Not Supported
Portfolio Management Not Supported
Proposal Generation Not Supported
Quote Management Not Supported

RMM

For MSPs Supported
IT Asset Management Supported
Real-time Alerts Supported
Deployment Management Not Supported
Mobile Access Not Supported
Network Monitoring Not Supported
Patch Management Not Supported
Remediation Management Not Supported