Audience

Enterprise Networks, MSP, Telco

About NMIS

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today.

FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Pricing

Starting Price:
$0
Pricing Details:
Open-Source software with commercial modules available for purchase
Free Version:
Free Version available.

Integrations

API:
Yes, NMIS offers API access

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Company Information

FirstWave
Founded: 2004
Australia
firstwave.com/products/network-management-information-system/

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

NMIS Frequently Asked Questions

Q: What kinds of users and organization types does NMIS work with?
Q: What languages does NMIS support in their product?
Q: What kind of support options does NMIS offer?
Q: Does NMIS have an API?
Q: What type of training does NMIS provide?
Q: How much does NMIS cost?
Q: What pricing for support is available for NMIS?
Q: What pricing for training is available for NMIS?

NMIS Product Features

Application Performance Monitoring (APM)

Baseline Manager Supported
Diagnostic Tools Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Full Transaction Diagnostics Not Supported
Trace Individual Transactions Not Supported

Configuration Management

Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Reporting Analytics / Visualization Supported
Access Control / Permissions Not Supported
Application Deployment Not Supported
Orchestration Not Supported
Task Management Not Supported

Database Monitoring

Anomaly Detection Supported
Capacity Planning Supported
Dashboard Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Predictive Analytics Supported
Troubleshooting Supported
Autodiscovery Not Supported
Dependency Tracking Not Supported
Permissions / Access Controls Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Not Supported

DevOps

Dashboard Supported
KPIs Supported
Policy Management Supported
Troubleshooting Reports Supported
Approval Workflow Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported

IT Asset Management

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
IT Service Management Supported
Inventory Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Infrastructure Monitoring

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

IT Management

Remote Access Not Supported
Event Logs Not Supported
Software Inventory Not Supported
Patch Management Not Supported
License Management Not Supported
IT Budgeting Not Supported
Hardware Inventory Not Supported
Capacity Monitoring Not Supported
Scheduling Not Supported
Compliance Management Not Supported
User Activity Monitoring Not Supported

MSP

Backup Management Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Billing & Invoicing Not Supported
CRM Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Scheduling Not Supported

Network Mapping

Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Color Codes / Icons Not Supported
Map Exporting Not Supported
Web Traffic Reporting Not Supported

Network Monitoring

Baseline Manager Supported
Diagnostic Tools Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
SLA Monitoring Supported
Server Monitoring Supported
Uptime Monitoring Supported
Bandwidth Monitoring Not Supported
Internet Usage Monitoring Not Supported
Web Traffic Reporting Not Supported

Network Troubleshooting

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Network Analysis Supported
Network Monitoring Supported
Mobile Network Troubleshooting Not Supported

RMM

For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Remediation Management Supported
Deployment Management Not Supported
Patch Management Not Supported
Real-time Alerts Not Supported

Server Management

CPU Monitoring Supported
Database Servers Supported
Event Logs Supported
History Tracking Supported
Virtual Machine Monitoring Supported
Credential Management Not Supported
Email Monitoring Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported

System Monitoring

Alerts / Notifications Supported
Device Monitoring Supported
Inventory Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Patch Management Not Supported

Website Monitoring

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Performance Metrics Supported
Real Time Monitoring Supported
Uptime Reporting Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Transaction Monitoring Not Supported

NMIS Verified User Reviews

Write a Review
  • Eric D.
    Principle
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "NMIS review"

    Posted 2023-07-10

    Pros: I deployed FirstWave's NMIS and after using it extensively, I am pleased to share my experience with this robust network management solution. The key features are scalability, automation, and competitive pricing that make NMIS stand out. One of the key advantages of NMIS is its scalability. Whether you have a small network or a large enterprise infrastructure, NMIS can effortlessly handle the demands of your network. With its advanced architecture, it can monitor and manage a significant number of devices without compromising performance. This scalability ensures that as your network grows, NMIS will be able to handle the increased workload seamlessly. Another standout feature of NMIS is its automation capabilities. The platform provides a wide range of automated processes, allowing for more efficient and effective network management. From automated network discovery to automated troubleshooting and remediation, NMIS streamlines the operational processes and reduces the need for manual intervention. This ultimately saves valuable time and resources, enabling network administrators to focus on more strategic tasks. One of the factors that attracted me to NMIS was its competitive pricing. Compared to other network management solutions on the market, NMIS offers a cost-effective option without compromising on features or performance. This affordability makes NMIS accessible to businesses and large enterprises, providing exceptional value for the investment. Implementing and maintaining NMIS was a straight forward process as long as you have linux skills in your team. The intuitive user interface and comprehensive documentation made the initial setup a straightforward process. The system was up and running in no time, allowing me to quickly start leveraging its powerful features. Furthermore, NMIS proved to be reliable and stable, requiring minimal maintenance and ensuring maximum uptime for my network. In terms of value, NMIS delivers a fast-time-to-value with its operational process automation. By automating manual tasks, it greatly improves efficiency and effectiveness, enabling network administrators to focus on higher-level activities. Moreover, by ensuring the protection of critical intellectual property (IP), NMIS serves as a reliable guardian of sensitive data, contributing to overall network security. In conclusion,

    Cons: If you don't have Linux skills or prefer windows then this is not the product for you. If you don't have basic networking skills then this is not the product for you. If you are only at system admin level in a basic network then there are other options out there.

    Overall: I highly recommend the NMIS network management solution. Its scalability, automation capabilities, and competitive pricing make it a standout option in the market. Through its easy implementation and maintenance, NMIS saves valuable time and resources for network administrators. With its operational process automation, it enables faster time-to-value and improved efficiency, while also safeguarding critical IP.

    Read More...
  • A NMIS User
    CIO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I wish I found it earlier"

    Posted 2023-01-11

    Pros: All the years of paying way too much for the hot new SaaS network monitoring solution are behind me. NMIS delivers a self-hosted (or self cloud hosted, costing very little and running on low spec VMs) network monitoring solution that provides insight into my network, informs me on the health of my network, and helps me make design decisions.

    Cons: It is hard to get used to NMIS if you're accustomed to the expensive and beautiful interfaces provided by the big name SaaS solutions. However, you will fall in love with it once you hit up the onboarding team, read some of the docs and guides, and get it set up to fit your needs.

    Overall: I am now getting insights on my network that I never could get before. On top of that, this solution is VERY well documented and the support team behind it makes it so easy to get exactly what I want out of the solution. I stopped wasting money on buzz-word SaaS solutions and went with NMIS.

    Read More...
  • A NMIS User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "NMIS Review"

    Posted 2021-07-09

    Pros: Powerful and free. Good performance management and excellent configuration and event management if using the commercial modules.

    Cons: Advanced functions like multi server architecture and high end event management require a commercial license.

    Overall: Free at its core but with commercial support available and a range of commercial modules. I particularly like their event management module.

    Read More...
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