Alternatives to Video RTC
Compare Video RTC alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Video RTC in 2026. Compare features, ratings, user reviews, pricing, and more from Video RTC competitors and alternatives in order to make an informed decision for your business.
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3CX
3CX
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. -
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Yeastar P-Series PBX System
Yeastar
Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. -
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MightyCall
MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.Starting Price: $15 per month per user -
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VirtualPBX
VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!Starting Price: $18/month -
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PBXware
Bicom Systems
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. -
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As an official Microsoft direct routing partner, Intrado’s Operator Connect is a certified Microsoft Teams phone system. Get calling, chat and meetings from the same place. Operator Connect is an affordable alternative to Microsoft calling plans when you need commercial flexibility or service in areas not covered by Microsoft today. Bring your own SIP solution if needed for expanded international coverage. Eliminate local gateways, avoid costly PRI circuits and deliver maximum uptime via Intrado’s cloud-first delivery. Intrado can provide and support all services or integrate into your existing carrier partners or PBX. No new hardware required. We also offer licensing of Microsoft Teams and Microsoft 365. Discover what else you can get from two of the world’s most popular business solutions. Communication solutions work better together. Consider an all-in-one communication suite to simplify your business with a single provider for calling, collaboration and contact center.
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VoIPco Telecom
VoIPco Telecom
VoIPco offers a wide range of services and a robust choice of features to enhance your business telecom experience. VoIPco enables most businesses to upgrade their business telephone system and realize a Return On Investment within 6-12 months. Access your telecom services across your IT network, including computers, desktop phones and mobile phones. Unified Communications (UC) is the seamless integration of voice, video, chat, contact center/IVR applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.Starting Price: $12.99 per month -
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Infinite Connect
Infinite Connect
One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.Starting Price: $22.50 per month -
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RingCentral RingCX
RingCentral
RingCentral's RingCX is an AI-powered contact center solution designed to streamline customer support and enhance interactions. By integrating voice, video, and over 20 digital channels into a single platform, it enables agents to engage customers through their preferred communication methods. The inclusion of RingSense AI provides real-time insights, automates tasks, and offers assistance throughout the customer journey, improving both agent performance and customer satisfaction. With a user-friendly interface and straightforward deployment, businesses can implement RingCX within days. Pricing starts at $65 per user per month, which includes unlimited minutes and access to all core contact center features. -
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GoTo Connect
GoTo
GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success. -
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Slack
Salesforce
Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.Starting Price: $6.67 per user per month -
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Intalk.io
Intalk.io
Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow. -
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ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
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Symbee
Symbee
Having a solution that’s easy to migrate to with the assistance, if needed, of experienced consultants who have an understanding of where you’re coming from and where you want to go. Happy with a product that is easy to administer and support, does not require endless upgrade projects and CAPEX funding, and is updated with new features continuously as technology in the contact center space evolves. Symbee is the most technologically advanced Amazon Connect partner in the world, delivering all the power of Amazon CX innovation without the necessity to build everything. Symbee delivers AWS cloud-based omnichannel contact center and unified communications with voice, chat, SMS, video, and social channels in a single platform, powered by AWS AI and M/L services. We have low-code/no-code integrations with major CRM, WFM, and other contact center platforms that can be up in hours, not days or weeks. -
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Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
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Kaleyra
Kaleyra
Transactional messages, OTPs, promotions: all delivered timely and safely to your customers’ mobile phones. IVR, Click-to-Call, call forwarding, call recording, and call masking features for any app, platform, or website. Conversate with your customers on the most widely-used instant messaging app, and send media attachments. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions. Design multi-channel communication flows with our easy drag-and-drop visual editor. Or use our pre-defined templates. You likely won’t need our support team, but we’re right here if you do. We offer enterprise-grade security to customers in highly-regulated sectors. Our technology allows growing any communication channel, without limits. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions.Starting Price: $ 0.004 per SMS -
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Zultys ZAC
Zultys
Voice, real-time chat, web conference, file and image sharing, drag-and-drop call operations, and task management all come together in one easy-to-use workspace. Get a communications experience that’s consistent across all your devices, from desktop to mobile. ZAC's collaboration tools like voice, video, file and image sharing, and messaging allow employees to increase productivity and make collaboration simple. MX Mobile keeps your workflow moving even when you’re on the go. All ZAC's features are available at your fingertips, on any iOS or Android device. ZAC is available as a desktop application or via WebZAC's browser-based solution. It’s available with no downloads, on any OS, and supported by multiple browsers. -
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astTECS
*astTECS
*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards. -
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CommSouth
CommSouth
With enterprise environments becoming more boundless, diverse, and dispersed there is a great need for integrated communications solutions that can anchor dynamism in technology integration. CommSouth offers robust unified communication and collaboration products and solutions that unify both real-time as well as non-real-time communication. Following are some of the segments serviced by CommSouth for optimizing business efficiency and improving productivity. CommSouth offers the best solutions for your contact center to be flexible and adaptable to different scenarios to deliver a great customer experience. To make the collaboration and customer care seamless and productive, different types of communication needs are integrated so that when an agent communicates in one medium, another is able to receive it and respond from another medium and/or device. Comm Contact Centre facilitates this and also helps you to track and reduce expenditure and sharpen agent training and performance. -
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VoiceLogix
VoiceLogix
VoiceLogix is a leading cloud-based Business Communications and contact center solutions Provider. Whether you have one or twenty locations, VoiceLogix Unified Communication solutions link your organizations’ locations, and people under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, and hosted in industry-leading data centers, a small to mid-sized business is able to enjoy centralized management, audio web and video conferencing, VoiceLogix connects mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost. Let us help you unify your entire network infrastructure with a highly scalable, customer-centric, unified communication solution strategically designed to enhance employee productivity, collaboration, and mobility. -
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UniVoIP
UniVoIP
UniVoIP’s innovative solutions and software drive performance, productivity, and efficiency while embracing and overcoming today’s most demanding business communication trends. The principle product, OfficeConnect™, is an extremely robust and highly flexible solution delivering 500+ PBX, Omnichannel Contact Center and Unified Communication features via private, public or hybrid networking options in a multi-instance infrastructure environment. UniVoIP also offers UniBridge, a powerful, high-definition audio, video and web conferencing, screen-sharing solution that offers meeting logs, timestamps, summaries, no software download required, and custom branding. -
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Edify
Edify Labs
Customers no longer want omnichannel, they expect it. With our cloud-native contact center software, all channels are available to customers inside of a single interaction. Agents can provide better service faster with seamless switching and transfers, built-in real-time coaching and training features, and so much more. No long hold times. No repeated transfers. No disconnecting. No more asking customers to grab a pen. This is how customer service should be. Empower your agents while giving customers the self-service capabilities they want. Machine Learning kicks our omnichannel contact center platform up a notch, letting customers help themselves and enabling agents to focus on more complex requests. Using sentiment analysis, Natural Language Understanding, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX. -
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CoreNexa
CoreDial
Introducing CoreNexa: A transformative UCaaS platform and business model driving channel success, and delivering rich and comprehensive end-user experiences! CoreNexa improves the productivity and capabilities for all end users with a powerful Unified Communications Client and fully integrated mobile application, a class-leading omni-channel Contact Center and proven administration platform. By exceeding end users’ expectations, CoreNexaTM will empower you to be more successful than ever before while maintaining your core ability to sell, deliver, manage, and invoice. CoreNexaTM grew from a steadfast dedication to providing our Channel Partners with a platform that enables exceptional success in building a strong cloud communications business. After spending more than a decade developing the most competitive model for Partners to sell, deliver, manage, and invoice for cloud communications services, we’re devoting focus to the rich end user experiences your customers expect. -
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Enconvo
Enconvo
Enconvo is a cloud-first business communications and unified communications platform that delivers modern telephony, collaboration, connectivity, mobility, and video conferencing tools in a single, flexible system built for hybrid and remote work. At its core, Enconvo Contact provides scalable cloud telephony that replaces traditional on-premise phone systems with features such as call management, call recording, professional voicemail, call analytics, on-hold marketing, and fixed mobile convergence so teams can stay connected on any device. It supports softphone apps for mobile, tablet, and desktop that allow users to make and receive business calls and messages via VoIP, separate work and personal contacts, and access voicemail and call history from anywhere. Enconvo also includes cloud phone system integrations with CRM and third-party tools to streamline workflows across business apps, and lets organizations deploy video conferencing through Enconvo Meetings. -
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Fuze
Fuze
#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.Starting Price: $20 per user per month -
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Smart Choice Communications
Smart Choice Communications
Quit shuffling from bill to bill, vendor to vendor. Whether it’s UCAAS, contact centers, or our revolutionary collaboration platform, acting as the only point of contact is why we’re the Smartest Choice. Simply meaning “marked by special care or attention,” our reliable white-glove approach takes your customer experience a step further, acting as your technology partner first and provider second. Feel empowered to take calls from any device. Calls that are received via your desk phone can simultaneously ring through the Smart Phone app. If you are looking to place a call through your laptop or computer, you can download the desktop app with a few simple steps. Communicate with ease and work from anywhere, get 99.999% uptime, and hear every detail of your conversation. Bring teams together through HD video and audio meetings, screen and file share securely, and live steam webinars to reach your audience quickly. Our video meetings empower teams to collaborate confidently. -
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NetFortris Comm-unity
NetFortris
Unify Your Communications! Call, chat, text, fax, conference, collaborate and more - all in one platform! NetFortris Comm-unity unifies all your communication — voice, video, messaging, collaboration, conferencing, meetings and call center — on one platform that’s easy to use and simple to run. And, we put it in the cloud, so that your team can collaborate from any device, anywhere — office, home or on the go! NetFortris Comm-unity is designed to meet your business communications needs today and tomorrow. Comm-unity scales easily as your business grows, always works when you need it and gives your team the latest functionality at their fingertips. With all communications channels in one place, you can streamline teamwork and improve productivity. Your team can access Comm-unity from any internet-enabled device to work from home or on the go. Comm-unity expands as your business grows – whether you're adding hundreds of users or just one.Starting Price: $19.99/month/user -
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Exelysis Contact Center
Exelysis
Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication. Exelysis, through group based routing, allows the intelligent distribution of calls and the optimal utilization of agent resources. With Exelysis Contact Center, each call can be multiply tagged based on its characteristics, allowing for fine grained handling. An agent group acts like the bonding agent between calls and handling agents. Groups can abstract skills, departments and campaigns, providing great flexibility when modelling the call routing scenarios. Groups can be bundled in sets, allowing more complex scenarios to be implemented. Queueing of calls is performed dynamically, based on the call’s characteristics. Priorities allow for delicate tuning of call handling order, and advanced features like priority levels allow assigning important calls to agents concurrently with their streamlined workload.Starting Price: 50e -
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Swyx
Enreach
Swyx offers you one of the most advanced software-based IP communications solutions on the market. In combination with your existing IP infrastructure Swyx includes all the telephony features you are used to. In addition, you benefit from the numerous advantages of integrated communications and the simple integration of different applications. The use of messaging, rich presence or video communication at every workstation increases productivity in the company. Thanks to real-time communication, interconnecting all processes and employees is measurably and noticeably easier. As one of the first players in the IP telephony and Unified Communications (UC) market, Swyx has more than fifteen years of experience in providing advanced communications solutions. Every stage of our product development benefits from the long-term experience in the development of thousands of communications solutions and functions for mid-sized companies across Europe. -
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Evolve IP
Evolve IP
Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business. -
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Streams.AI by PanTerra Networks
PanTerra Networks
Streams.AI by PanTerra Networks is an all-in-one UCaaS and VoIP cloud phone system that combines business voice, video meetings, messaging, SMS, fax, and secure file sharing in a single platform. Built for productivity and growth, Streams.AI delivers features such as an intelligent receptionist, real-time transcription, analytics, and agent assist to improve team efficiency and customer engagement. As a full contact center software solution, it offers skills-based routing, queue management, and live monitoring to optimize call handling. With HIPAA and SOC 2 compliance, 99.999% uptime, and end-to-end encryption, Streams.AI ensures enterprise-grade security and reliability. It integrates seamlessly with Microsoft Teams, Google Workspace, Salesforce, and more, while flexible pricing and white-glove onboarding make deployment fast and cost-effective. Backed by 20+ years of innovation and 24/7 US-based support, Streams.AI is a trusted, future-ready communications platform for any business.Starting Price: $24.95 per user/month -
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Netfone
Netfone
Netfone provides a Unified Communication Ecosystem for businesses throughout Australasia and New Zealand, and Southeast Asia, providing audio, video, messaging, data interchange and control of IoT devices. Engage your customers across multiple channels: Voice, Video, SMS, and Cloud-to-Cloud. Transform your communications and drive a greater level of satisfaction for your customers. With a partnership with Netfone, the velocity of decision making, levels of access to business intelligence data, and responsiveness to requests will greatly improve. Partner with us today and feel the difference in service. Many businesses choose Netfone solutions over traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology. -
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Synkato
axiatp
Synkato is the unified communications (UCaaS) platform for modern businesses. Synchronize your team through reliable unified communications (UCaaS). Bring together the best of communication methods and collaboration tools all in Synkato. Your business will have a cloud-based business phone with a native softphone your team can take anywhere, any time to call, chat, and more. Improve productivity and communication within your team and customers. Synkato’s integrated Chat+ feature allows users to chat in public groups, among teams, and individually. And set up workflows to chat with your customers through text messaging. Get work done faster with video calls. With just a few clicks, you can schedule video calls or start impromptu meetings with users right in Synkato with SynkUp. With unlimited participants, your entire team and customers can meet from anywhere. Put customers first with extensive contact center features to enhance their experience.Starting Price: Free -
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nCONTACT
Global Data Systems
A cloud-based solution that extends the corporate office to remote and mobile users, acting as one single system, improving the communication and productivity of all employees. Cloud-based communications platforms free organizations from purchasing, installing and maintaining traditional on-premises telephone systems. More importantly, cloud-based solutions make it easy to extend the corporate phone system to remote offices and mobile users, and to integrate multiple collaboration tools into a single system. The challenge lies in selecting a solution that will deliver maximum reliability, quality and scalability. The GDS nCONTACT™ Hosted Unified Communications Service provides voice, presence and chat services in an intuitive interface that optimizes productivity and collaboration. Designed by the networking and communication experts at GDS, the solution is hosted in hardened, enterprise-class data centers and backed by world-class. -
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UNIVERGE BLUE
NEC Corporation
Tomorrow's Smart Workspace, Today! NEC UNIVERGE BLUE is a comprehensive Cloud Communications platform delivering leading-edge Messaging, Voice, Video, File Sharing, Chat, Contact Center, and Integrations all-in-one user-friendly platform. Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for enhancing business communications and customers' experience. Businesses can bring employees and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to establish a smooth and secure flow of communications across their enterprise and maximize productivity, departmental efficiencies, and security.Starting Price: $19.40/User/Month -
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LinkLive
Revation Systems
Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times. -
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XO Hosted PBX
Verizon Media
XO Hosted PBX is highly scalable Unified Communications solution that uses cloud technology to deliver integrated high definition (HD) voice and data services, collaboration tools, mobility, contact center functions, along with advanced calling features across all of your business locations. Unlike many other service providers, XO supports the Hosted PBX offering over the Tier 1 XO national network, enabling you to move your PBX functionality into the cloud. With live voice quality monitoring, built-in redundancy and an uptime service guarantee, Hosted PBX from XO has all of the benefits you need to easily and confidently deliver high-quality voice and Unified Communications across the enterprise. Hosted PBX packages all of the telephony and UC features needed by most businesses into one of the most comprehensive UC-as-a-Service offerings in the marketplace. -
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Windstream Enterprise UCaaS
Windstream Enterprise
For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs. Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly, and for less than an on-premises solution. UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency, and productivity. When combined with Contact Center as a Service (CCaaS), it also enables a powerful customer service solution. -
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CallTower
CallTower
Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers. -
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OfficeSuite UC
Windstream
In these uncertain times, enterprises are being forced to pivot and respond rapidly to massive social and economic changes. One of the biggest shifts is in how we conduct business day to day. That’s why business leaders are looking to new collaboration and virtual team solutions to drive their organizations forward. Because the business demands it—and customers expect it. Powerful yet easy to use, OfficeSuite UC is a 100% cloud-based UCaaS solution that blends user-centric design with advanced technology. It includes a complete suite of voice and collaboration features that can be tailored to the unique needs of any organization and can easily scale to 20,000 users. WE Connect portal enables an unrivaled digital experience with real-time visibility, administrative control and end-user communication tools. Securely host and join high-definition video, audio and web conferences with up to 1,000 people from any phone, computer or mobile device. -
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pascom ONE
pascom GmbH
pascom ONE is a cloud-based, all-in-one phone system solution that is designed to help companies upgrade their business communications by combining all your voice, chat, video and virtual fax into a single solution. pascom's Desktop and Softphone apps ensure that no matter where you work, in the office, in Home Office or on the go, you can stay connected with colleagues and customers from anywhere. By providing unified access to all your contacts, chats, team messaging and web meeting channels, pascom ONE is more than just a cloud phone system, it is the heart beat of all your essential everyday business communications.Starting Price: €8.90/concurrent user/month -
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BluIP
BluIP
We deliver a cutting-edge and customizable Cloud UC (unified communications) service – built with reliable, carrier-grade network hardware and software manufactured by the best-of-breed firms, such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed as a geo-redundant solution. Our device agnostic call client features tight and seamless integrations with today’s leading productivity tools, such as G-Suite, Office 365, Salesforce, and Zendesk. Along with a slew of calling functions, Dialer automatically presents relevant caller interactions and data — allowing for more personalized and satisfactory calls. BluIP is a Tier1 provider, integrator, and developer of Cloud Communications, Contact Center and customized applications. With a strong development culture and integration capabilities, we ensure that we deliver desired outcomes with white-glove implementation and support to customers with standard or complex requirements. -
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Expo XT UC Analytics
Metropolis Technologies
Expo XT provides advanced UC Analytics across platforms and channels to help improve communication. From hunt groups, AA, and IVR troubleshooting, to user performance and agent reports, Expo XT delivers the insights you need to make informed decisions to improve your voice calls, video meeting, and collaboration communication. + Built on Power BI + Integrates with Webex Calling, Cisco UCM, UCCX, and CUBE, Zoom, Teams, NICE CXone, and others + Affordable pricing for at little as 100 extensions -
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IPFone
IPFone
IPFone is a telecommunications company that provides cloud communication, internet access, and business phone systems for small and medium-sized businesses. IPFone's services include: UCaaS Webex VoIP SD-WAN Contact center Fiber internet On-site installation In-depth training World-class customer support Unlimited international* callingStarting Price: 17.95 -
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AirSend
CodeLathe Technologies
Instantly collaborate with anyone in seconds. Have conversations, voice and video calls, share files, manage tasks, and keep notes in one space. Free 100 GB storage! The must-have tools you need to collaborate with team members and clients. Use private and public Channels to have conversations, share and organize files, track and complete tasks, and write notes in a built-in Wiki. Collaborate with anyone, anywhere. Ultra-fast, effortless messaging from any device (web, desktop and mobile). Know when team members and clients see your messages as soon as it happens with read receipts. Private Channels let you collaborate with clients and team members easily and securely. Create as many private Channels as you want in AirSend and invite people using their email addresses. Create your own online groups using AirSend’s public Channels. Create as many public Channels as you want and share a link to your public Channel for people to join and start interacting.Starting Price: $4 per user per month -
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Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence. Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers. Regional, family run business or global mega-brand? Choose a solution that scales as your needs change.
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VideoMost
VideoMost
VideoMost Server is like Zoom, but self-hosted video conferencing server and available for licensing at a fraction of competitors cloud prices Enterprise video conferencing with mobile messaging and content sharing: enable people team work from any device / any network by using powerful and complete VideoMost enterprise-grade secure communication platform. 300 video participants in a conference room with extensive collaboration tools, including docs and screen sharing, whiteboard, mobile messenger, polls and more. Using both Scalable video coding (SVC and MUX) and traditional MCU (MIX) architecture VideoMost automatically and dynamically adjusts video quality to available network conditions and CPU utilization throughout a conference session, and provides total legacy HW (Cisco, Polycom, Avaya, etc) and Microsoft software (Outlook, Exchange, Skype) interoperability.Starting Price: $7 per conference room -
48
Zero
Zero
Zero unites all your enterprise voice, video and messaging into a single, mobile ready, cloud platform designed for the modern workforce. Integrate all your business communications with Zero’s all-inclusive platform. Multi-level auto attendant, ring groups, business hours, voicemail and much more. Instant provisioning and activation of phone numbers in over 50 countries. Eliminate the cost of mobile and internal calls inside your company with our free VoIP apps. Host conference calls with up-to 40 participants and video meetings with up-to 6 participants. Accelerate team communications with secure one on one and group messaging. Simultaneous ringing, call transfer, three way call, hold, call recording and more. Make and take calls from your PC, mobile or desk phone using your business phone number. Access your voicemail, enterprise messaging system and conferencing service anywhere.Starting Price: $8 per user per month -
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Newbridge
Newbridge Business Solutions
Newbridge delivers a UCaaS cloud contact center platform technology solution that includes Omnichannel, IVR, Social Media, WFM, and Office Phones. As the leading contact center platform in the industry in innovation, customization, and affordability, Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. For other technology requirements such as Infrastructure, IT support, MSP needs, and cabling demands, we rely on our trusted partners to ensure seamless integration and implementation of their solutions. -
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Microtalk
Microtalk Europe Limited
Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.Starting Price: $10/month
