Video RTC

Video RTC

Interactive Powers
+
+

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About

Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.

About

Video Gateways for advanced Real-time Communications on existing Contact Centers. Multi-channel coverage for Web Browsers, Mobile devices and IoT.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses who want a cloud phone system

Audience

Enterprises, Call Centers, Banking, Insurance, Services

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$69/month/port
Plans: Basic, Pro, Plus
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Evolve IP
Founded: 2011
United States
www.evolveip.net

Company Information

Interactive Powers
Founded: 2015
United States
www.ivrpowers.com/videortc/

Alternatives

Alternatives

ReFrame Engage

ReFrame Engage

WSD Digital
RingCentral RingCX

RingCentral RingCX

RingCentral

Categories

Categories

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

3CX Not Supported
Act! Supported
Altitude Not Supported
Asterisk Not Supported
Avaya Experience Platform Not Supported
CompletePBX 5 IP PBX Not Supported
Enghouse Interactive Contact Center Not Supported
Genesys Cloud CX Not Supported
Google Contacts Supported
Inconcert Not Supported
Microsoft 365 Supported
Microsoft Teams Supported
NetSuite Supported
Sage CRM Supported
Salesforce Supported
Verint Workforce Engagement Supported
Vocalcom Not Supported
XCALLY Not Supported
Zendesk Supported

Integrations

3CX Supported
Act! Not Supported
Altitude Supported
Asterisk Supported
Avaya Experience Platform Supported
CompletePBX 5 IP PBX Supported
Enghouse Interactive Contact Center Supported
Genesys Cloud CX Supported
Google Contacts Not Supported
Inconcert Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
NetSuite Not Supported
Sage CRM Not Supported
Salesforce Not Supported
Verint Workforce Engagement Not Supported
Vocalcom Supported
XCALLY Supported
Zendesk Not Supported
Claim Evolve IP and update features and information
Claim Evolve IP and update features and information
Claim Video RTC and update features and information
Claim Video RTC and update features and information