Video RTCInteractive Powers
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astTECS*astTECS
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Related Products
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About
Video Gateways for advanced Real-time Communications on existing Contact Centers. Multi-channel coverage for Web Browsers, Mobile devices and IoT.
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About
*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure.
*astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Enterprises, Call Centers, Banking, Insurance, Services
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Audience
Companies of all sizes seeking Telecom solution to improve Business communication and productivity.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$69/month/port
Plans: Basic, Pro, Plus
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationInteractive Powers
Founded: 2015
United States
www.ivrpowers.com/videortc/
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Company Information*astTECS
Founded: 2007
India
www.asttecs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Unified Communications Features
Audio / Video Conferencing
Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
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Unified Communications Features
Audio / Video Conferencing
Supported
Calendar Management
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Instant Retrieval
Not Supported
On-Demand Recording
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Not Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Not Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
IVR / Voice Recognition
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Not Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Supported
Lead Management
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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Integrations
Asterisk
Supported
3CX
Supported
Altitude
Supported
Avaya Experience Platform
Supported
CompletePBX 5 IP PBX
Supported
Enghouse Interactive Contact Center
Supported
Facebook Messenger
Not Supported
Genesys Cloud CX
Supported
Inconcert
Supported
LeadSquared
Not Supported
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Integrations
Asterisk
Supported
3CX
Not Supported
Altitude
Not Supported
Avaya Experience Platform
Not Supported
CompletePBX 5 IP PBX
Not Supported
Enghouse Interactive Contact Center
Not Supported
Facebook Messenger
Supported
Genesys Cloud CX
Not Supported
Inconcert
Not Supported
LeadSquared
Supported
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