UNIVERGE BLUE vs. Video RTC Comparison


UNIVERGE BLUE NEC Corporation	Video RTC Interactive Powers	+	+
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Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 115 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. 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Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. 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All while admin users ensure that staff records, reports, and certifications are automatically updated using system parameters within the web-based panel. 290 Ratings Visit Website CompUp CompUp is a complete compensation management platform that helps rewards teams benchmark, plan, and communicate compensation for fair pay. By consolidating all compensation data and benchmarks, it provides valuable insights, enabling seamless appraisal simulations and end-to-end executive appraisals. Key Product Modules: Survey Management: Centralized management of compensation surveys. Bands: Securely create and share compensation bands by function, family, and level. Simulation: Run budget simulations to determine employee-level increments. Appraisal Cycles: Streamline multi-level budget approvals across business units. People Analytics: Customizable dashboards for data-driven compensation insights. Total Rewards Portal: Communicate compensation package value to employees. 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About Tomorrow's Smart Workspace, Today! NEC UNIVERGE BLUE is a comprehensive Cloud Communications platform delivering leading-edge Messaging, Voice, Video, File Sharing, Chat, Contact Center, and Integrations all-in-one user-friendly platform. Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for enhancing business communications and customers' experience. Businesses can bring employees and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to establish a smooth and secure flow of communications across their enterprise and maximize productivity, departmental efficiencies, and security.	About Video Gateways for advanced Real-time Communications on existing Contact Centers. Multi-channel coverage for Web Browsers, Mobile devices and IoT.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams looking for a cloud based communications platform	Audience Enterprises, Call Centers, Banking, Insurance, Services
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19.40/User/Month Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available. Free Version Not Supported Free Trial Not Supported	Pricing $69/month/port Plans: Basic, Pro, Plus Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 2.0 / 5 design 1.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The dealer is excellent. They are responsive and pleasant. Too bad they are stuck marketing a weak product. Cons For the money we spend each month, the value isn't there. People call us and the phone doesn't ring. Call quality is spotty with lagging and echo often happening. The app--both desktop and phone--is awful.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information NEC Corporation Founded: 1899 Japan univergeblue.com	Company Information Interactive Powers Founded: 2015 United States www.ivrpowers.com/videortc/
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Categories UCaaS Supported Unified Communications Supported	Categories Unified Communications Supported
Unified Communications Features Audio / Video Conferencing Supported Calendar Management Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported	Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported
Integrations 3CX Not Supported Active Directory Supported Altitude Not Supported Asterisk Not Supported Avaya Experience Platform Not Supported Enghouse Interactive Contact Center Not Supported Genesys Cloud CX Not Supported Google Chrome Supported Google Workspace Supported Inconcert Not Supported Microsoft 365 Supported Microsoft Outlook Supported Microsoft Teams Supported NetSuite Supported Sugar Market Supported Sugar Sell Supported Vocalcom Not Supported XCALLY Not Supported Zendesk Supported Show More Integrations View All 15 Integrations	Integrations 3CX Supported Active Directory Not Supported Altitude Supported Asterisk Supported Avaya Experience Platform Supported Enghouse Interactive Contact Center Supported Genesys Cloud CX Supported Google Chrome Not Supported Google Workspace Not Supported Inconcert Supported Microsoft 365 Not Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported NetSuite Not Supported Sugar Market Not Supported Sugar Sell Not Supported Vocalcom Supported XCALLY Supported Zendesk Not Supported Show More Integrations View All 11 Integrations
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