Alternatives to Sendbird

Compare Sendbird alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Sendbird in 2024. Compare features, ratings, user reviews, pricing, and more from Sendbird competitors and alternatives in order to make an informed decision for your business.

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    3CX

    3CX

    3CX

    3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.
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    RingCentral RingEX
    RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
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    Twilio Voice
    Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.
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    Twilio

    Twilio

    Twilio

    Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.
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    Pylon

    Pylon

    Pylon

    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
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    LiveAgent

    LiveAgent

    Quality Unit

    Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.
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    Starting Price: $9.00/month/user
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    CM.com

    CM.com

    CM.com

    Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.
    Starting Price: $0/month
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    Infobip

    Infobip

    Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
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    Arena.im

    Arena.im

    Arena.im

    The real-time customer engagement platform. Add live chat and live blog to your website to generate leads, increase engagement, and boost revenue. Create live experiences and boost your audience, engagement and monetization. Our real-time live blogging platform and social monitoring stream creates powerful experiences for your users. Take back the ownership of your audience while driving conversation, traffic and revenue. Recirculating traffic and engaging users automatically translates into more pageviews. An engaged audience is more likely to stay on your website longer. Areas with user-generated content become monetizeable with advertising. Through engaging content and live interactions, retain users on your website rather than social media.​ Discover the best professional and user-generated content using our advanced content discovery platform. Integration with Twitter, Facebook, Youtube, Reddit, Instagram and RSS.
    Starting Price: $39/mo (billed anunally)
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    Weavy

    Weavy

    Weavy

    The complete in-app collaboration API and SDK. Add contextual activity feeds, chat, and document collaboration directly into your apps to increase user engagement, improve in-app retention, and reduce customer churn. All Weavy features include integrations to the third party tools your users are already familiar with: add capabilities for Zoom and Teams video conferencing, Google Drive, Dropbox, or Box file sharing, document sync and versioning contextually inside your app. Weavy allows app developers to quickly add the features that users need to be productive and interactive, directly within the app environment. With our SDK and APIs, you can deploy chat, feeds, and document sync in a matter of days, not months, and at a fraction the cost to build in-house. Focus on your core product while simultaneously adding functionality that makes your user experience not only better, but increases user engagement and dependency on your app.
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    Starting Price: $0/Month
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    SignalWire

    SignalWire

    SignalWire

    An elastic communications cloud with advanced APIs for voice, SMS and video designed by the original geeks of software-defined telecom. When your audience is large, your brand is premium, and you won't settle for janky video conferencing UX, you want this. Real time, granular control over call flows, routing, and codecs. 300% more responsiveness than you get with REST. If you use AI in your voice apps, you just found your new favorite API. If you're more comfortable with REST than WebSockets or already use TwiML, these APIs are like TwiML...if TwiML suddenly knew Kung Fu. The SMS API makes it easy to move your expensive SMS traffic to SignalWire and cut your billio 50-80% in the process. Launch and scale communication products on infrastructure built for this decade and the next rather than running aground on the limitations of 2010s-era SaaS. Persistent, bi-directional connections between your video and voice apps and our infrastructure means 300% more responsiveness.
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    Telnyx

    Telnyx

    Telnyx

    See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications.
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    ClickSend

    ClickSend

    ClickSend

    ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.
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    Starting Price: $20 minimum topup
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    Userlike

    Userlike

    Userlike

    Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software
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    Starting Price: $90.00 per month
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    Nextiva

    Nextiva

    Nextiva

    Nextiva is a feature-rich cloud-based unified communications service offered by Nextiva. Offering businesses more ways to communicate than ever, Nextiva helps to empower today's modern businesses. Whether on the desk or on the road, teams subscribed to Nextiva can enjoy seamless mobility, clear communication, and a scalable service. All conversations in one place with phone, SMS, video, and email together with customer experience and productivity tools. Reduce app fatigue by communicating with customers and teams from one tool. Get rid of productivity loss from not having the information you need, when you need it. Communicate with customers however they come to you and track their conversations and feedback in a single view. Learn more about our favorite customer engagement tools. Understand how your customers feel through every interaction.
    Starting Price: $19.95 per month
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    Azure Communication Services
    Build rich communication experiences with the same secure platform used by Microsoft Teams. Azure Communication Services brings rich communication APIs to all your applications across any device, on any platform, using the same reliable and secure infrastructure that powers Microsoft Teams. Reach customers anywhere with a fully managed communication platform. Deliver video, voice, chat, and text messaging experiences anywhere your users are - across your applications, websites, and mobile platforms. Use a reliable global platform trusted by millions of users daily. Reach more users without compromising security, using the most secure and compliant cloud. Connect users across web and mobile apps. Add communications workflows to applications with flexible SDKs and APIs for common platforms and languages including iOS, Android, Web, .NET, and JavaScript. Benefit from a global, low latency network that auto-scales to meet your demand. Deliver reliable enterprise-grade calling, and chat.
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    Bird

    Bird

    Bird

    Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.
    Starting Price: $45 per month
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    Authkey.io

    Authkey.io

    Authkey.io

    Authkey is a multi-channel CPaaS platform providing SMS API, WhatsApp Business API, Voice API, Email API, and Google RCS. It helps businesses send notifications, promotional messages, transactional messages, OTPs, 2FA, and more. Designed for responsiveness and ease of use, Authkey allows you to start without adding any credit cards. Authkey offers a free sandbox account for building, testing, and deploying. It supports easy-to-integrate APIs for all channels and over 1,000 automation options via Zapier, Pabbly, Integrately, and other partners. You can easily push bulk campaigns through all channels. WhatsApp Chatbot for intelligent customer query responses. Join over 200 active businesses working with us and grow together.
    Starting Price: Rs. 0- Startup Plan
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    QuickBlox

    QuickBlox

    QuickBlox

    Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.
    Starting Price: $99 per month
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    Chat API

    Chat API

    Chat API

    Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.
    Starting Price: $39 per month
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    CometChat

    CometChat

    CometChat

    CometChat is a chat API and in-app messaging SDK (software development kit) that enables users to integrate HD voice and video calling, as well as text chat functionality directly into their mobile and web apps. CometChat also supports features such as push notifications, read receipts, typing indicators, real-time translation, and more. CometChat allows users to create their own user interface for private or group chat applications. Customization tools let users personalize various elements of their chat app. The platform also provides users with the tools to add voice, and video calling and conferencing capabilities to their apps or websites. Users can also send and receive media files through CometChat, as the platform enables users to sync and share files like GIFs, photos, videos, and audio clips. Support for custom payloads mean users can send calendar invites, or share information like their location or event details to chat participants.
    Starting Price: $109.00/month
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    Innoinstant

    Innoinstant

    Innocrux

    Innoinstant offers a customized communication solution for every industry across devices and platforms. Set up a white-labeled communication application scalability, security, and reliability. With customizable APIs and SDKs, ensure real-time communication for every industry and use case. Lag-free virtual classrooms, secure financial transactions, interactive video and text chats on live streams, Gaming, E-Commerce, dating, anything, and everything is possible with 100% customizations. With Industry-standard security, encryption, and signal protocol Secure and protect user communication with end-to-end encryption. Our powerful APIs and SDKs help set up effective communication through chat, voice, and video. Enjoy the benefits of communication with robust payment gateway, file sharing, screen recording, and unlimited calls and translate words to business. The application development is entirely tailor-made to suit every industry needs that works on any platform or device.
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    Stream

    Stream

    GetStream.io

    Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge.
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    TalkJS

    TalkJS

    TalkJS

    TalkJS is a full-featured chat API you can add to your website or mobile app. It comes with a fully featured chat UI and works seamlessly with any language or framework. You can have a chat solution up and running in a matter of hours. Javascript SDK Seamlessly integrate two-way chat with talk.js, our real-time messaging infrastructure and our great UI. Fully featured Everything you want in a messaging app. Reliable and scalable. Real-time, cross-platform synchronization. Ship faster Turn any <div> into a full-fledged messaging app. Up and running in 10 minutes. Works with your framework or programming language Most of your TalkJS code will live in the frontend, which means that it will work seamlessly with any language or framework. This includes React, jQuery, Angular, VueJS, PHP, Laravel, Ruby on Rails, Python, Django, ASP.NET MVC, .NET, Java, NodeJS, and so on.
    Starting Price: $49.00/month
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    ConnectyCube

    ConnectyCube

    ConnectyCube

    ConnectyCube is a cloud-based communication and collaboration platform that provides a range of real-time communication tools and services to developers and businesses. It offers SDKs and code samples for various platforms, including Flutter, JavaScript, React Native, NativeScript, Cordova, Angular, iOS, Android, making it easier for developers to integrate real-time chat, video chat, push notifications, user authorization, writeboard, chat bots, meeting recording and other communication features into their applications - no server-side implementation required. You can concentrate fully on your app development. Add WhatsApp-like messaging and videocalling functionality to your iOS, Android or Web application to make it user-friendly and competitive on market. Give your audience possibility to stay connected with friends, meet new people, discuss news, events and many other.
    Starting Price: $39 per month
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    MirrorFly

    MirrorFly

    Contus Tech

    MirrorFly is a highly reliable and scalable in-app communication solution built ground up with SDKs for a modern messaging experience. The suite extensively supports over 150+ chat, voice and video calling features in view of easy integration on Android, web and iOS apps and also offers chat SDKs absolutely free for ease of integration across niches. With the help of full-blown features like screen sharing, multimedia transfer, voice/video calling, recording, encryption, etc.,the cloud-hosted solution meets the in-app needs of all industries regardless of the scale and scope of operations. Well, understanding the growing compliance demands of users across regions, MirrorFly is now HIPAA and GDPR compatible to secure every conversation happening within apps. Furthermore, the cloud-hosted suite also supports in-app moderation features on one-on-one and group chat in view of creating a safe and on-topic conversational experience.
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    Starting Price: $299 per month
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    PubNub

    PubNub

    PubNub

    Innovate with Realtime Features: We take care of realtime communication infrastructure so you can focus on your app. Our Platform for Realtime Communication: A platform to build and operate real-time interactivity for web, mobile, AI/ML, IoT, and Edge computing applications Faster & Easier Deployments: SDK support for 50+ mobile, web, server, and IoT environments (PubNub and community supported) and more than 65 pre-built integrations with external and third-party APIs to give developers the features they need regardless of programming language or tech stack. Scalability: The industry’s most scalable platform capable of supporting millions of concurrent users and allows for rapid growth with low latency, high uptime, and without financial penalties. Security & Compliance: Enterprise-grade security and compliance with the most stringent regulations worldwide, including GDPR, SOC 2, HIPAA, ISO 27001, and CCPA.
    Starting Price: $0
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    VanChat

    VanChat

    VanChat

    VanChat is an AI shopping assistant for Shopify stores, utilizing advanced models like GPT-4o and Claude3. It offers proactive sales support, personalized customer service, and drives revenue growth for e-commerce. With self-learning capabilities, VanChat streamlines workflows and optimizes store operations. By reading text, images, and other data on the Shopify website, it can automatically extract product information, return and exchange policies, shopping policies, and more, all without human intervention. Like a real salesperson, VanChat understands each product's details, such as specifications, features, prices, usage scenarios, and more. It can recommend suitable products and provide professional suggestions to customers. VanChat's dashboard provides comprehensive statistics on sales contributions, including insights and revenue composition. Users can measure VanChat's impact with daily reports on revenue, orders, and cart additions.
    Starting Price: $39 per month
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    EnableX Communications APIs
    EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.
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    Plivo

    Plivo

    Plivo

    Access high-quality cloud communications at a low cost with Plivo Communications Platform, a Cloud API Platform and a Global Carrier Services Provider. Plivo Communications Platform enables users to make phone calls to all countries, buy local phone numbers in 55 countries, send SMS to all countries, and more. Available 24/7, Plivo Communications Platform also features free tech support by experts that are happy to assist customers with their issues.
    Starting Price: $.005 / SMS
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    Sinch

    Sinch

    Sinch

    Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.
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    ZEGOCLOUD

    ZEGOCLOUD

    ZEGOCLOUD

    Embed engaging real-time voice, video, and in-app chat experiences into your apps with ZEGOCLOUD's communications APIs. Get started with 4 lines of code and enable enriched interactions with more features. Use our voice, video, and in-app chat SDKs to develop the exact communication features your users need to connect, share, and interact with each other anytime, anywhere. Liven up the interactions and elevate the vibes for your users with a rich set of add-ons, including emotionally responsive avatars, AI-powered video effects, whiteboards, and more. Monitor the quality of communications in real-time and gain insights into your user experience with our powerful monitoring and analytics tools, so you can respond to any issues swiftly and improve your services continuously. ZEGOCLOUD's social solutions help you build 1-on-1 and group video calls, live audio rooms, and social live streaming into your apps to help your users connect and have fun together.
    Starting Price: $0.59 per 1000 minutes
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    Alcatel-Lucent Rainbow
    Rainbow business communication solutions offer user-friendly collaboration tools from voice to video, that connect people, machines, and processes. Rainbow is an enterprise-grade, cloud communication platform fully developed in Europe with services delivered from secured data centers across the globe. Depending on your needs, Rainbow can be deployed on-premises, hybrid or from the cloud. The open architecture and rich-telephony feature support allow for connecting your existing telephony system and integration of Rainbow into business processes and other SaaS solutions. Does your business need a fully encapsulated environment hosted either on-premises or in a private data center of your choice or do you prefer to go cloud but retain existing investments on-premises and add collaboration on top of your existing telephony system? Whichever you choose Rainbow has got you covered. Create or join audio and video meetings with up to 120 participants and up to 12 simultaneous video streams.
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    Apphitect

    Apphitect

    Apphitect

    Seamless Integration of In-app Messaging SDK & Chat API for Mobile & Web Apps. A multi-faceted chat API & messaging SDK that supports to build instant messaging apps that power real-time communication with a native chat experience. Unified messaging API & chat SDK integration to extend the real-time communication with an extensive collaboration utilities of your Instant messaging app. The messaging SDK Can be easily integrated with third party integrations for extending the chat APIs functionality. Custom-built personal chat apps with rich UX, Voice & video call integration, Native messaging SDK support, multimedia sharing and much more. Built network communities & user-engaging social chat apps with real-time instant messaging characteristics. Apphitect instant messaging solution being a gives you the facility to create hangouts apart from one on one chats. Group chats certainly add vibrant to your mundane chat conversations.You can create hangouts on your mobile chat app.
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    CEQUENS

    CEQUENS

    CEQUENS

    Thousands of businesses rely on our cloud communications platform to build stronger connections with their customers. Communication Platform supports the world’s most innovative technologies and combines all possibilities making it a reliable tool for digital transformation and global connectivity. Send promotions, push notifications, delivery alerts, order updates, data surveys – whatever you can think of. Use rich media chat and chatbots to empower your teams and cater to every client’s needs – anytime, anyplace. Access a wide library of API references and custom-build your workflows as you see fit. Protect user identities or accounts against online fraud through secure 2-factor authentication and seamless verification experiences.
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    Webex Connect

    Webex Connect

    Webex by Cisco

    An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.
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    mesibo

    mesibo

    mesibo

    mesibo is a powerful real-time communication platform to quickly add robust real-time messaging, group chat, voice, and video calls, conferencing into your mobile and web applications. The key objectives while designing mesibo APIs were reliability, performance, and scalability. We have seen APIs as complex as the universe making apps unnecessarily complex and error-prone. We have instead worked hard to make mesibo APIs simple, yet powerful. In this section, we will explore mesibo real-time APIs in detail. It is highly recommended that you also refer to the source code of one of the mesibo sample app in GitHub to learn how APIs are used. This makes it easy for you to write cross-platform code across platform. In the following sections, we will describe APIs with name and parameters.
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    Dyte

    Dyte

    Dyte

    Dyte's Video SDK and APIs are SOC 2, GDPR and HIPAA complaint. That lets you embed scalable, customisable and interactive video calls within minutes into your Web, Desktop or mobile apps. Collaborate efficiently with HD video, chat, screen sharing, whiteboard, emoji reactions, file sharing and everything a user packaged within one SDK. Dyte's Video Conferencing SDK & APIs are comfortable with React JS, Angular, JavascriptMobile: Flutter, Kotlin, Swift, React Native, Android, iOSDesktop, Electron. With an uptime of 99.99%, industry-leading documentation and out of the box plugins, customize the video experience for your ed-tech, tele-health, fitness, HR-tech, social or gaming platform. Use Dyte's SDKs to build fully custom video experiences powered by a robust infrastructure. With our out-of-the-box chat, plug-ins, recording, and several useful features, Dyte is an all-in-one SDK to help you take video collaboration to the next level. Dyte offers 10K free credits each month
    Starting Price: $0
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    Iotum

    Iotum

    iotum

    Augment your offering by adding cloud-based voice and video solutions to your existing platform.​ Explore how iotum's out-of-the-box APIs and SDKs enable interactive engagements within your existing app, website, or platform. Strengthen your customer relationships by using the communication method they prefer. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video and voice with iotum’s API and SDK solutions. Iotum utilizes the VP9-SVC codec, the latest in video technology that uses less bandwidth for the same top-notch video quality, and is able to maintain better video quality under poor internet conditions. Iotum has media servers distributed worldwide that use global low latency, ensuring all participants have crystal clear connections, no matter where they are. Iotum offers collaboration features such as annotation, whiteboards, laser pointer, and instant chat a-la-carte so that your developers don’t need to build in-house.
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    Vonage Communications APIs (Nexmo)
    Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.
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    Desku.io

    Desku.io

    Desku.io

    Revolutionize customer communication with an AI-powered unified omnichannel platform, delivering personalized and tailored experiences for each unique business. Identify new opportunities, convert visitors, deliver customer happiness, and more. Your ticket to hassle-free tech support, a lot of customer queries but in an organized way. Chat your way to success! Our live chat feature keeps you connected with your customers in real-time and 24/7. Engage with your customers better. Unlock the world of information at customers' fingertips and let them help themselves to find the information they are looking, for your service or product. Upload the articles related to tips, tricks, how-tos, relevant video links, and other informational sources. Say "hello" to your new best friend. Provide instant responses to customer queries anytime and anywhere even in the support team's absence. Just drag and drop the conversational interface and make your own chatbot.
    Starting Price: $19 per month
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    Digital Samba

    Digital Samba

    Digital Samba

    Digital Samba's video conferencing solutions enable organisations across industries to hold GDPR-compliant online meetings, webinars, trainings, and large events in HD video & audio right from their browsers or mobile app. Digital Samba's prebuilt video conferencing solution allows developers to embed and launch a full-featured video meeting with minimal effort. Built from the ground up with UX in mind, Digital Samba Embedded allows you to manage all aspects of the conference with our video calling API and fine-tune the experience with our client SDK. The Digital Samba Video SDK, written in Typescript and provided as an NPM package, will have you up and running with a few lines of Javascript code. Made for developers, by developers.
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    Starting Price: €0.004
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    8x8 APIs
    Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating.
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    Qiscus

    Qiscus

    Qiscus

    Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.
    Starting Price: $50 per month
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    Trengo

    Trengo

    Trengo

    Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.
    Starting Price: $22 per agent per month
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    Atmosphere® CPaaS
    IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. With our voice, messaging, ready-to-use applications, open APIs, and real-time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service. We are here to help you 24 hours a day, 7 days a week, everyday of the year. Built to meet the regulatory requirements of the most demanding enterprises including GDPR, HIPAA, and CDPA. Global interconnectivity with leading mobile providers.
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    Lark

    Lark

    Lark

    The next-gen collaboration suite. All your chats, meetings, calendars, docs, and emails in one place. These organisations have made Lark their all-in-one solution for collaboration. Meet with up to 300 participants. Share files to your heart's content. Preserve organisational knowledge. Support for over 100 languages. We believe your work is shaped by the tools you use. Lark integrates messaging, video conferencing, schedule management, collaborative documents, cloud storage, email, and workflow applications to provide a seamless collaboration experience on all your devices. Lark Messenger is the hub for your team's communication, with multiple features to reduce distractions and an emphasis on giving full context to team members. Centralize your ideas and productivity with Lark's creation and cloud management capabilities. You can collaborate seamlessly with anyone in your organization to bring your ideas to life. Everything is automatically saved in the cloud.
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    maaiiconnect
    maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
    Starting Price: Free
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    Video SDK

    Video SDK

    videosdk.live

    Saving your time in building UI and features for your video calling application. With just 5 lines of code, you'll be able to integrate video calls into your application. Generate API Key to eastablish connection in-between your app to Video SDK. It enables end-to-end secure connection in-between your app and our servers. Install the simple JavaScript code in your website. In just few lines of code, you can build interactive video calling app. Analytics Dashboard will help you to monitor all the usage of services and also provide manual operations control. Everthing you need to build custom and branded live shopping experiences for eCommerce brands at any scale. Everthing you need to build custom and branded highly secure telemedicine communication APIs and SDKs at any scale.
    Starting Price: $0.6 per min
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    ChatCamp

    ChatCamp

    ChatCamp

    Realtime Chat SDK and Messaging API for Apps & Websites. Integrate in-app messaging in your mobile apps & websites using ChatCamp platform. Product architecture to scale infrastructure on the go. Perfected for handling thousands of users at a time. We use world class infrastructure of Google Cloud Platform to provide most reliable service. We follow best practices of the industry to insure data security and privacy. Focus on building your application. No need to worry about building chat from scratch. We have got you covered. Use our chat SDK and messaging API to build a fully functional chat application. Android, iOS, Javascript and Platform API.
    Starting Price: $199 per month