Audience

Companies of all sizes

About Plivo

Access high-quality cloud communications at a low cost with Plivo Communications Platform, a Cloud API Platform and a Global Carrier Services Provider. Plivo Communications Platform enables users to make phone calls to all countries, buy local phone numbers in 55 countries, send SMS to all countries, and more. Available 24/7, Plivo Communications Platform also features free tech support by experts that are happy to assist customers with their issues.

Pricing

Starting Price:
$.005 / SMS
Pricing Details:
Pricing details found on website. Volume discounts available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Company Information

Plivo
Founded: 2011
United States
www.plivo.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
24/7 Live Support

Plivo Frequently Asked Questions

Q: What kinds of users and organization types does Plivo work with?
Q: What languages does Plivo support in their product?
Q: What kind of support options does Plivo offer?
Q: What other applications or services does Plivo integrate with?
Q: What type of training does Plivo provide?
Q: Does Plivo offer a free trial?
Q: How much does Plivo cost?
Q: What pricing for support is available for Plivo?
Q: What pricing for training is available for Plivo?

Plivo Product Features

Cloud Communication Platform

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
IVR / Voice Recognition Supported
File Sharing Not Supported

Mobile App Development

For Consumer Apps Supported
For Enterprise Apps Supported
Multi-Factor Authentication (MFA) Supported
Reporting / Analytics Supported
Access Controls / Permissions Not Supported
Any App Development Language Not Supported
Collaboration Tools Not Supported
Compatibility Testing Not Supported
Data Modeling Not Supported
Debugging Not Supported
Drag and Drop Editor Not Supported
Enterprise Mobility (EMM/MAM) Not Supported
FaceID and TouchID Not Supported
Integration Options Not Supported
Mobile App Security Not Supported
Multiple Apps from Same Base Not Supported
No Dependencies Not Supported
No-Code Not Supported
Single Sign-On (SSO) Not Supported
Source Control Not Supported
Visual Editor Not Supported

Push Notifications

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

SMS Marketing

2-Way Messaging Supported
Contact Management Supported
MMS Supported
Mass Texting Supported
Message Personalization Supported
Mobile Coupons Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Artificial Intelligence Not Supported
Mobile Keywords Not Supported

Text to Speech

API Supported
Adjust Speaking Rate / Pitch Supported
Audio Optimization Supported
Custom Lexicons Supported
Different Voice Choices Supported
Multi-Language Support Supported
Synchronize Speech Supported

Plivo Verified User Reviews

Write a Review
  • A Plivo User
    Lead Marketing Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Digital communication platform"

    Posted 2020-09-08

    Pros: Plivo offers Omni channel digital communication platform. It offers multiple ready to use voice calls tool to increase your efficiency without indulging much in in technology.
    It offers features as -
    * Play incall voice prompt.
    * Call recording and Auditing
    * Call transfer and queue management.
    * Trigger web and mobile push notification
    * Complete SMS solution.

    Cons: It works great, being an Omni channel platform it offers multiple services from a single platform making it very unique and easy to manage multiple processes from single dashboard.

    Overall: Plivo is a great tool which provides multiple solution for your call process, marketing with web push and SMS. The overall functionality it offers for the cal process is very much appealing and I personally like it most. It offers a feature to play any audio of your choice during any time of the call or hold you can select it to you pitch any offer or your brand music. It offers a very practical call transfer and queue management solution. It can be used to to send out SMS and set up auto responder for your inbound flow.

    Read More...
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