Compare the Top Chat API & SDK Providers and Platforms in 2024

Chat SDK & API providers enable companies to build native chat and messaging experiences in software applications, mobile apps, websites, and web apps. Chat SDK & API providers offer full developer toolkits that facilitate the building of custom chat and communications platforms within web and mobile apps. Many chat SDK & API providers offer messaging SDK & API tools, and some offer voice, video, broadcasting, and VoIP/SIP functionality as part of their SDK and API suite. Here's a list of the best chat SDK & API providers:

  • 1
    Twilio Messaging
    Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX. Easily add and integrate channels to match your customers’ preferences—without needing custom code or rebuilt architecture. Twilio is trusted to send and receive over 130 billion messages a year. Engage customers around the world with a platform that can send messages to over 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. We support SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform, to integrate communications at critical touchpoints of your customer journey. Twilio’s APIs make sending and receiving messages across channels easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building.
    Starting Price: $0.0079 per message
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  • 2
    Twilio

    Twilio

    Twilio

    Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.
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    Starting Price: $0.0085 per min
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  • 3
    Sendbird

    Sendbird

    Sendbird

    Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.
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    Starting Price: $399 / month
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  • 4
    Digital Samba

    Digital Samba

    Digital Samba

    Digital Samba's video conferencing solutions enable organisations across industries to hold GDPR-compliant online meetings, webinars, trainings, and large events in HD video & audio right from their browsers or mobile app. Digital Samba's prebuilt video conferencing solution allows developers to embed and launch a full-featured video meeting with minimal effort. Built from the ground up with UX in mind, Digital Samba Embedded allows you to manage all aspects of the conference with our video calling API and fine-tune the experience with our client SDK. The Digital Samba Video SDK, written in Typescript and provided as an NPM package, will have you up and running with a few lines of Javascript code. Made for developers, by developers.
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    Starting Price: €0.004
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    MirrorFly

    MirrorFly

    Contus Tech

    MirrorFly is a highly reliable and scalable in-app communication solution built ground up with SDKs for a modern messaging experience. The suite extensively supports over 150+ chat, voice and video calling features in view of easy integration on Android, web and iOS apps and also offers chat SDKs absolutely free for ease of integration across niches. With the help of full-blown features like screen sharing, multimedia transfer, voice/video calling, recording, encryption, etc.,the cloud-hosted solution meets the in-app needs of all industries regardless of the scale and scope of operations. Well, understanding the growing compliance demands of users across regions, MirrorFly is now HIPAA and GDPR compatible to secure every conversation happening within apps. Furthermore, the cloud-hosted suite also supports in-app moderation features on one-on-one and group chat in view of creating a safe and on-topic conversational experience.
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    Starting Price: $299 per month
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    Weavy

    Weavy

    Weavy

    The complete in-app collaboration API and SDK. Add contextual activity feeds, chat, and document collaboration directly into your apps to increase user engagement, improve in-app retention, and reduce customer churn. All Weavy features include integrations to the third party tools your users are already familiar with: add capabilities for Zoom and Teams video conferencing, Google Drive, Dropbox, or Box file sharing, document sync and versioning contextually inside your app. Weavy allows app developers to quickly add the features that users need to be productive and interactive, directly within the app environment. With our SDK and APIs, you can deploy chat, feeds, and document sync in a matter of days, not months, and at a fraction the cost to build in-house. Focus on your core product while simultaneously adding functionality that makes your user experience not only better, but increases user engagement and dependency on your app.
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    Starting Price: $0/Month
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    EnableX Communications APIs
    EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.
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    Plivo

    Plivo

    Plivo

    Access high-quality cloud communications at a low cost with Plivo Communications Platform, a Cloud API Platform and a Global Carrier Services Provider. Plivo Communications Platform enables users to make phone calls to all countries, buy local phone numbers in 55 countries, send SMS to all countries, and more. Available 24/7, Plivo Communications Platform also features free tech support by experts that are happy to assist customers with their issues.
    Starting Price: $.005 / SMS
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    Bird

    Bird

    Bird

    Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.
    Starting Price: $45 per month
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    Innoinstant

    Innoinstant

    Innocrux

    Innoinstant offers a customized communication solution for every industry across devices and platforms. Set up a white-labeled communication application scalability, security, and reliability. With customizable APIs and SDKs, ensure real-time communication for every industry and use case. Lag-free virtual classrooms, secure financial transactions, interactive video and text chats on live streams, Gaming, E-Commerce, dating, anything, and everything is possible with 100% customizations. With Industry-standard security, encryption, and signal protocol Secure and protect user communication with end-to-end encryption. Our powerful APIs and SDKs help set up effective communication through chat, voice, and video. Enjoy the benefits of communication with robust payment gateway, file sharing, screen recording, and unlimited calls and translate words to business. The application development is entirely tailor-made to suit every industry needs that works on any platform or device.
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    PubNub

    PubNub

    PubNub

    Innovate with Realtime Features: We take care of realtime communication infrastructure so you can focus on your app. Our Platform for Realtime Communication: A platform to build and operate real-time interactivity for web, mobile, AI/ML, IoT, and Edge computing applications Faster & Easier Deployments: SDK support for 50+ mobile, web, server, and IoT environments (PubNub and community supported) and more than 65 pre-built integrations with external and third-party APIs to give developers the features they need regardless of programming language or tech stack. Scalability: The industry’s most scalable platform capable of supporting millions of concurrent users and allows for rapid growth with low latency, high uptime, and without financial penalties. Security & Compliance: Enterprise-grade security and compliance with the most stringent regulations worldwide, including GDPR, SOC 2, HIPAA, ISO 27001, and CCPA.
    Starting Price: $0
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    CometChat

    CometChat

    CometChat

    CometChat is a chat API and in-app messaging SDK (software development kit) that enables users to integrate HD voice and video calling, as well as text chat functionality directly into their mobile and web apps. CometChat also supports features such as push notifications, read receipts, typing indicators, real-time translation, and more. CometChat allows users to create their own user interface for private or group chat applications. Customization tools let users personalize various elements of their chat app. The platform also provides users with the tools to add voice, and video calling and conferencing capabilities to their apps or websites. Users can also send and receive media files through CometChat, as the platform enables users to sync and share files like GIFs, photos, videos, and audio clips. Support for custom payloads mean users can send calendar invites, or share information like their location or event details to chat participants.
    Starting Price: $109.00/month
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    Gupshup

    Gupshup

    Gupshup

    Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
    Starting Price: $0.01
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    Dyte

    Dyte

    Dyte

    Dyte's Video SDK and APIs are SOC 2, GDPR and HIPAA complaint. That lets you embed scalable, customisable and interactive video calls within minutes into your Web, Desktop or mobile apps. Collaborate efficiently with HD video, chat, screen sharing, whiteboard, emoji reactions, file sharing and everything a user packaged within one SDK. Dyte's Video Conferencing SDK & APIs are comfortable with React JS, Angular, JavascriptMobile: Flutter, Kotlin, Swift, React Native, Android, iOSDesktop, Electron. With an uptime of 99.99%, industry-leading documentation and out of the box plugins, customize the video experience for your ed-tech, tele-health, fitness, HR-tech, social or gaming platform. Use Dyte's SDKs to build fully custom video experiences powered by a robust infrastructure. With our out-of-the-box chat, plug-ins, recording, and several useful features, Dyte is an all-in-one SDK to help you take video collaboration to the next level. Dyte offers 10K free credits each month
    Starting Price: $0
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    Channelize.io

    Channelize.io

    Channelize.io

    Channelize.io is an end-to-end Live Video Commerce enabler that enables E-Commerce Brands globally to add Live Shopping Experiences within their Websites and Mobile Apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix and more, and via our API, SDKs, and UI Kits. Channelize.io Live Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their Buyers and Showcasing their products in manners that lead to Informed, Trusted, and Accelerated Purchases by buyers. Our Platform has shown great results for our customer Brands by increasing Sales by 36%, Boosting Engagement by 5X, and reducing Cart Abandonment by 50%. Please Book a Demo with us to see our Platform in action.
    Starting Price: $49.00/month
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    ApiRTC

    ApiRTC

    Apizee

    ApiRTC is a library which allows a developer to easily integrate real-time communications (chat, audio, video) into a web or mobile application. Behind the scenes, the WebRTC technology is used . This means that the media flows are encrypted and exchanged in peer-to-peer when possible. Otherwise a media relay (TURN server) may be required. ApiRTC is the entry point of our platform that will manage all connection establishments for you including user connection, user presence and media establishment. ApiRTC library is available in different format depending of the integration you need; be it for web and hybrid applications based on Javascript or native applications for iOS and Android. For audio and video communications, Apizee solutions are based on the WebRTC standard. The compatibility of Internet browsers with this technology is growing rapidly and this choice now allows the availability of our audio/video streaming solutions in most PC, tablet and smartphone environments.
    Starting Price: $71 per month
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    Infobip

    Infobip

    Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
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    TalkJS

    TalkJS

    TalkJS

    TalkJS is a full-featured chat API you can add to your website or mobile app. It comes with a fully featured chat UI and works seamlessly with any language or framework. You can have a chat solution up and running in a matter of hours. Javascript SDK Seamlessly integrate two-way chat with talk.js, our real-time messaging infrastructure and our great UI. Fully featured Everything you want in a messaging app. Reliable and scalable. Real-time, cross-platform synchronization. Ship faster Turn any <div> into a full-fledged messaging app. Up and running in 10 minutes. Works with your framework or programming language Most of your TalkJS code will live in the frontend, which means that it will work seamlessly with any language or framework. This includes React, jQuery, Angular, VueJS, PHP, Laravel, Ruby on Rails, Python, Django, ASP.NET MVC, .NET, Java, NodeJS, and so on.
    Starting Price: $49.00/month
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    mesibo

    mesibo

    mesibo

    mesibo is a powerful real-time communication platform to quickly add robust real-time messaging, group chat, voice, and video calls, conferencing into your mobile and web applications. The key objectives while designing mesibo APIs were reliability, performance, and scalability. We have seen APIs as complex as the universe making apps unnecessarily complex and error-prone. We have instead worked hard to make mesibo APIs simple, yet powerful. In this section, we will explore mesibo real-time APIs in detail. It is highly recommended that you also refer to the source code of one of the mesibo sample app in GitHub to learn how APIs are used. This makes it easy for you to write cross-platform code across platform. In the following sections, we will describe APIs with name and parameters.
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    Stream

    Stream

    GetStream.io

    Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge.
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    ChatCamp

    ChatCamp

    ChatCamp

    Realtime Chat SDK and Messaging API for Apps & Websites. Integrate in-app messaging in your mobile apps & websites using ChatCamp platform. Product architecture to scale infrastructure on the go. Perfected for handling thousands of users at a time. We use world class infrastructure of Google Cloud Platform to provide most reliable service. We follow best practices of the industry to insure data security and privacy. Focus on building your application. No need to worry about building chat from scratch. We have got you covered. Use our chat SDK and messaging API to build a fully functional chat application. Android, iOS, Javascript and Platform API.
    Starting Price: $199 per month
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    ZEGOCLOUD

    ZEGOCLOUD

    ZEGOCLOUD

    Embed engaging real-time voice, video, and in-app chat experiences into your apps with ZEGOCLOUD's communications APIs. Get started with 4 lines of code and enable enriched interactions with more features. Use our voice, video, and in-app chat SDKs to develop the exact communication features your users need to connect, share, and interact with each other anytime, anywhere. Liven up the interactions and elevate the vibes for your users with a rich set of add-ons, including emotionally responsive avatars, AI-powered video effects, whiteboards, and more. Monitor the quality of communications in real-time and gain insights into your user experience with our powerful monitoring and analytics tools, so you can respond to any issues swiftly and improve your services continuously. ZEGOCLOUD's social solutions help you build 1-on-1 and group video calls, live audio rooms, and social live streaming into your apps to help your users connect and have fun together.
    Starting Price: $0.59 per 1000 minutes
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    Robin

    Robin

    Robin

    Build any chat use case into your product with just a few lines of code. Choose from our library of SDKs for chat spanning across web and mobile. A single line of code sets up a secure connection to our service. Develop your UI elements with our SDKs to build the features you need. We have done the hard work, so you never have to. Robin’s Chat SDKs are ready-to-use, secure, and scalable. Our solution was built with scale in mind. With Robin, you can build the chat experience of your dream. Deliver a chat experience that your customers will love. Robin uses 256-bit AES encryption at rest with TLS 1.2 for encrypting data in transit. Ready-to-use kit for Robin Chat with every page, component, and interaction. Integrate Robin into any application in ample time. It’s that simple. Quickly build a reliable & functional chat experience into your mobile or web app project today. Add DM functionality to your product with ease.
    Starting Price: $99 per month
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    Sceyt

    Sceyt

    Sceyt

    Fast, reliable chat features - deployed swiftly, enhancing engagement and user connectivity. Sceyt’s unique binary messaging protocol is like an express lane for your messages. Combining Protobuf and Websockets technology results in super low-latency. Conversations flow smoothly and responses are near-instant. Whether you want to offer financial advice, connect users with healthcare professionals, or provide ecommerce customer service, Sceyt is versatile enough to handle all your app chat use cases. Sceyt gives you a control room to manage your chat features. The easy-to-use dashboard lets you assign different permissions to team members. In-depth stats give you a bird’s eye view of user interaction. Plus, a range of moderation tools make sure your app remains a safe space for users.
    Starting Price: $59 per month
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    Amity

    Amity

    Amity

    Don’t get boxed in. Amity adapts to your business. Give your customers reasons to keep coming back by showing them the day-to-day value of using your product. Understand what success looks like to your customers and how your product can help them get there. Understand your customer’s motivation for the upsell and be perfectly positioned to expand it. You’ll never be surprised because Amity provides real-time insights that are tailor-made for your business. SmartPlaybooks™ enables your team to provide the right action at the right time. Management reports and dashboards provide leaders with the information required for predictable growth. To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.
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    Bandwidth

    Bandwidth

    Bandwidth.com

    You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.
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    TeleSign

    TeleSign

    TeleSign

    Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.
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    Sunshine Conversations
    The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.
    Starting Price: $145 per month
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    voximplant

    voximplant

    voximplant

    The industry’s true serverless platform for voice, video, and messaging APIs trusted by thousands of developers around the world to innovate and scale real-time communications for businesses of any size.
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    Nylas

    Nylas

    Nylas

    Billions of people. Trillions of connections. One API. The Nylas APIs power applications with email, calendar, and contacts sync from any inbox in the world. Only Nylas provides one API for 100% of email, calendar, and contacts integrations. Add missing information in contact records. Make warmer intros with the help of a connection graph. Compile data from each address book to create a unified data source. Straightforward, universal connectivity to lower your costs, save time, and increase developer productivity. Transform data into insights and personalize the user experience. Fuel innovation with unique customer intelligence. Automate digital processes to drive business growth. Streamline user workflows with powerful scheduling automation. Discover how organizations just like yours are driving engagement and increasing customer satisfaction with the Nylas APIs.
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    Kloudless

    Kloudless

    Kloudless

    SaaS App Integrations Made Fast and Easy. Kloudless is an API integration platform that unifies endpoints and data models across many SaaS APIs so that you can code just once and instantly integrate your app with many SaaS providers. We figured out the ins and outs of 150+ APIs so you don’t have to. We learned how to talk to and maintain over 150+ APIs so that you don't have to. Partner with us to help your app integrate with any SaaS app that your customers want. Our Unified APIs unify endpoints and data models across many SaaS APIs so that you can code once and integrate many. Our Unified APIs abstract away the differences between many SaaS APIs, making it simple to build integrations quickly get new features to market. We offer extra features like real-time activity monitoring and pre-built tools like the File Picker and Crawler that the SaaS provider doesn’t even offer.
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    Aculab Cloud
    Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax - all with pay-as-you-go pricing and no specialist telephony equipment needed. Aculab Cloud builds upon Aculab’s core competence by combining complex technologies into a powerful, flexible and easy to use platform. Backed by a team of highly experienced engineers, Aculab empowers communication system developers around the world. In collaboration with Google and Amazon, we provide services, systems and software, already deployed in over 80 countries worldwide. We use proprietary Artificial Intelligence (AI) together with hand-crafted algorithms designed and refined through extensive experience in the use of telecommunications "in the wild". Designed in-house by engineers with an in-depth understanding of telecoms.
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    Sudo Platform

    Sudo Platform

    Anonyome Labs

    Sudo Platform is an API-first, developer-focused ecosystem that delivers the tools necessary to empower our partners to quickly and completely deliver to end-user consumers the necessary capabilities to protect and control their personal information while navigating the digital world. It provides a modular, quick to implement, and powerful collection of the most important digital privacy and cyber safety tools. including safe and private browsing, password management, VPN, virtual cards, encrypted and open communications, and decentralized identity. This developer-focused platform includes: Developer-focused documentation API-first ecosystem SDK source code via GitHub Sample applications for test-to-deploy of various capabilities Vendor-brandable (white-label) apps for quick go-to-market deployments.
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    MinChat

    MinChat

    MinChat

    MinChat is a chat SDK that allows developers to easily integrate in-app chat messaging functionality into their app or website within minutes, saving you months of development time. It includes a chat UI builder and chat SDK documentation, and is scalable and able to support concurrency. The platform offers personalized support and allows users to customize the chat UI without writing code. MinChat can be used to create a variety of in-app chat experiences and is designed to make it easy for developers to build in-app chat features quickly.
    Starting Price: $49
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    Vonage Communications APIs (Nexmo)
    Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.
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    Whispir

    Whispir

    Whispir

    Engage your audience and get more done. The Whispir platform lets you automate, personalize and layer your communications with smart workflows. The only cloud communications platform you need to deliver extraordinary experiences. Create quality templates for email, web, social and more in minutes with our drag and drop template builder and over 60 individual components from images to maps. Streamline your communications and automate interactions, from everyday processes to complete marketing campaigns. Integrate with all your current data points from CRMs to 3rd party tools and put your data to work. Deliver your content to the right people at the right time. Create real, tangible outcomes that engage your audience, coordinate events and innovate your business processes.
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    8x8 APIs
    Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating.
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    Apphitect

    Apphitect

    Apphitect

    Seamless Integration of In-app Messaging SDK & Chat API for Mobile & Web Apps. A multi-faceted chat API & messaging SDK that supports to build instant messaging apps that power real-time communication with a native chat experience. Unified messaging API & chat SDK integration to extend the real-time communication with an extensive collaboration utilities of your Instant messaging app. The messaging SDK Can be easily integrated with third party integrations for extending the chat APIs functionality. Custom-built personal chat apps with rich UX, Voice & video call integration, Native messaging SDK support, multimedia sharing and much more. Built network communities & user-engaging social chat apps with real-time instant messaging characteristics. Apphitect instant messaging solution being a gives you the facility to create hangouts apart from one on one chats. Group chats certainly add vibrant to your mundane chat conversations.You can create hangouts on your mobile chat app.
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    QuickBlox

    QuickBlox

    QuickBlox

    Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.
    Starting Price: $99 per month
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    Azure Communication Services
    Build rich communication experiences with the same secure platform used by Microsoft Teams. Azure Communication Services brings rich communication APIs to all your applications across any device, on any platform, using the same reliable and secure infrastructure that powers Microsoft Teams. Reach customers anywhere with a fully managed communication platform. Deliver video, voice, chat, and text messaging experiences anywhere your users are - across your applications, websites, and mobile platforms. Use a reliable global platform trusted by millions of users daily. Reach more users without compromising security, using the most secure and compliant cloud. Connect users across web and mobile apps. Add communications workflows to applications with flexible SDKs and APIs for common platforms and languages including iOS, Android, Web, .NET, and JavaScript. Benefit from a global, low latency network that auto-scales to meet your demand. Deliver reliable enterprise-grade calling, and chat.
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    Armia Chat SDK

    Armia Chat SDK

    Armia Systems

    Creating a messaging platform like WhatsApp, Facebook Messenger, or Signal can be easily done through Chat SDK.User can easily add chat functionality in their mobile as well as in desktop. The react native Armia chat SDK library includes components you need to build a functioning chat user experience in React with support for one-to-one and group chat. User can send audio and video messages, exchange photos and files. It uses Firebase as the backend service. You can download the FREE SDK to save months of development time from your project using the Chat SDK.
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    teli Messaging
    Send any text campaign, alert, or notification effortlessly with teli’sMessaging API platform by Commio. From short to long code to toll-free SMS/MMS, we handle everything from campaign registration to message transmission and everything in between. Send millions of messages through major gateways to get your content delivered, faster. Plus, you can rely on our messaging delivery notifications and diagnostic tools to help you keep critical communications flowing. Our messaging experts are here to turn your vision into reality. Forget cookie-cutter messaging APIs, your use case is unique. We’ll size up your solution then work with you one-on-one to bring it to life. Because one-size-fits-all works for T-shirts, not business-critical messaging.Our SMS/MMS APIs give you the power to embed programmable messaging into any platform or application. With enterprise scale built-in, we can help you send more SMS messages, faster.
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    Iotum

    Iotum

    iotum

    Augment your offering by adding cloud-based voice and video solutions to your existing platform.​ Explore how iotum's out-of-the-box APIs and SDKs enable interactive engagements within your existing app, website, or platform. Strengthen your customer relationships by using the communication method they prefer. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video and voice with iotum’s API and SDK solutions. Iotum utilizes the VP9-SVC codec, the latest in video technology that uses less bandwidth for the same top-notch video quality, and is able to maintain better video quality under poor internet conditions. Iotum has media servers distributed worldwide that use global low latency, ensuring all participants have crystal clear connections, no matter where they are. Iotum offers collaboration features such as annotation, whiteboards, laser pointer, and instant chat a-la-carte so that your developers don’t need to build in-house.
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    AWS Communication Developer Services
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    TelebuBlocks
    Blocks is an integrated API platform, where developers or enterprises can buy custom-built API “blocks” & SDKs & build their own solutions. TelebuHub is a single-window cloud call center software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended contact center. Record calls, score agents, and generate real-time or historical reports in a few clicks. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. Let customers verify details, confirm CODs or show interest in your products for free using our innovative missed call number services. Broadcast pre-recorded voice clips to follow up on defaulted debts, conduct customer satisfaction surveys, or use automated dialers with live agents.
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    Sinch

    Sinch

    Sinch

    Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.

Chat SDK & API Providers Guide

Chat SDK & API providers offer pre-built solutions that enable companies to instantly integrate conversation into their products. These chat solutions allow users to interact with each other in real-time, provide custom features within an app or platform, and access detailed analytics about conversations.

SDK stands for ‘Software Development Kit’ and as the name suggests, it gives developers the tools necessary to build conversational experiences on top of a platform like iOS or Android. An SDK typically includes all the necessary software components needed by a developer such as libraries, programs and documentation to construct software applications.

API stands for ‘Application Programming Interface’ and it is used to govern how two different applications communicate with each other over a network. It provides a set of rules that enable apps to send data back and forth quickly, efficiently, securely – all without writing any code. APIs are also valuable tools for developing third-party integration solutions quicker than trying to manage it yourself in-house.

Chat SDK & API providers are constantly innovating their services by introducing new features like natural language processing (NLP), voice recognition, sentiment analysis etc., which can be integrated into chat conversations so that customers get more personalized experiences. Additionally they provide cloud hosting options, mobile push notifications and even AI chatbot integrations that are designed specifically for use with customer support systems.

By using Chat SDKs & APIs provided by these providers companies can reduce development overhead costs while significantly improving their customer experience and engaging them better through interactive conversations on various channels like websites, mobile apps or messenger platforms such as Whatsapp or Facebook Messenger among others.

Features Provided by Chat SDK & API Providers

  • Customization: Chat SDK & API providers offer customizability, allowing developers to customize their features and capabilities with their own unique interface and design. This includes customizing the colors, logo, text sizes and font styles.
  • Push Notifications: Push notifications allow the users of your app to receive notices about events or changes in real-time. With push notifications enabled by chat SDK & API providers, users will never miss a beat.
  • Automated Conversation: Automated conversations are enabled through chatbot technology provided by chat SDK & API providers. This allows for automated responses to user questions or comments in real-time without the need for additional personnel or employees to direct the conversation.
  • Data Security: As data security is of utmost importance when developing apps and websites, many chat SDK & API providers offer encryption technology to keep user data secure and private. With this feature, sensitive information is encrypted before being transferred between server and client, ensuring that only authorized entities have access.
  • Engagement Tools: Engagement tools such as polls, surveys, badges and gamification can be integrated into your app or website with the help of a chat SDK & API provider. These features not only increase user engagement but also provide an enjoyable experience while navigating your platform.
  • Multi-Platform Support: Many chat SDK & API providers provide multi-platform support so that developers can easily integrate their services into multiple platforms such as iOS and Android devices plus web browsers like Chrome or Firefox.

Different Types of Chat SDK & API Providers

  • SDK/API Providers: These are providers that offer software development kits and/or application programming interfaces which can be used to customize and develop chat applications.
  • Messaging Platforms: These provide ready-made communication tools such as message boards, voice or video calls, group chats, file sharing, etc., that developers can use to integrate into their own products.
  • AI Chatbot Providers: These offer Artificial Intelligence (AI) powered chatbot solutions which enable users to communicate with a computer via text or voice interface in order to retrieve information or perform tasks.
  • Cognitive Services Providers: These provide services like Natural Language Processing (NLP), Machine Learning (ML), and other advanced technologies to assist in the development of AI-based applications that understand natural language inputs from users and respond intelligently.
  • Analytics Platforms: These offer analytics services for understanding user behaviour on social media platforms, measuring engagement levels, and analyzing usage patterns of conversations with customers.
  • Security and Compliance Solutions: These provide secure channels for communicating with customers, ensuring compliance with regulations such as GDPR or HIPAA, encrypting conversations with end-to-end encryption technology, providing real-time security alerts while monitoring data usage within applications.

Advantages of Using Chat SDK & API Providers

  1. Integration with Existing Platforms: Chat SDK & API providers can integrate easily into existing platforms, allowing developers to quickly and efficiently add messaging functions to their apps. This makes it easier for developers to provide users with a consistent experience across different platforms.
  2. Seamless User Experience: By eliminating the need for users to switch between platforms, chat SDK & API providers make it easier for users to communicate with each other quickly and conveniently. This means that users don’t have to worry about dealing with multiple user interfaces or clicking through multiple pages.
  3. Secure Connectivity: Security is always a key concern when it comes to sharing data over the internet. With chat SDK & API providers, all communication is securely encrypted using industry-standard encryption protocols such as Transport Layer Security (TLS). This ensures that user data remains secure even if messages are sent over an unsecured network.
  4. Rich Media Support: Most chat SDK & API providers offer robust media support, allowing users to easily send images, videos, music, and other types of files directly in their conversations. This makes it easy for everyone involved in the conversation to share information without having to leave the conversation or use additional apps or services.
  5. Scalability: Since most services are hosted in the cloud, scaling up or down is typically much easier than hosting on-site applications or servers. This allows companies of any size and scale to use these services without worrying about capacity issues or infrastructure investments.

What Types of Users Use Chat SDK & API Providers?

  • Businesses: Businesses often use chat SDK & API providers to communicate with customers and develop a unique, customer-oriented relationship. This helps them to provide better customer service and make the communication process easier for their customers.
  • Developers: Developers can use chat SDK & API providers to create custom applications that interact with users more efficiently and in more depth than other messaging apps. These applications could be used for various services such as customer support, marketing automation or even as a platform for secure payments.
  • Content Creators: Content creators can benefit from using chat SDK & API providers to integrate interactive features into their websites or applications. This allows them to easily engage their audiences with polls, quizzes, surveys and more.
  • Educational Institutions: Educational institutions can use these services to build communities of students and faculty where they can participate in discussions, share resources and collaborate on assignments.
  • Enterprises: Enterprises are able to integrate powerful tools into their existing systems by leveraging the capabilities offered by chat SDK & API providers. These tools enable streamlined communication between employees, increased productivity through automated processes and improved collaboration with clients.
  • Social Platforms: Social platforms are able to connect people from all around the world through the use of chat SDK & API providers that allow users to exchange meaningful conversations in real time without language barriers blocking communication between two people who speak different languages.

How Much Do Chat SDK & API Providers Cost?

Chat SDK & API providers make your response longer by allowing you to build complex, personalized chat experiences for your users. Through the use of an SDK or API, you can easily add features and functionalities that allow for more accurate responses, personalized interactions, and automated conversation flows. This can save you time in the long run and improve the quality of customer service your business provides.

What Software Do Chat SDK & API Providers Integrate With?

Software applications that are able to integrate with chat SDK & API providers include customer service and help desk platforms, marketing automation tools, eCommerce solutions, CRM software, and various content management systems. All of these types of software can be linked with chat SDK & API providers in order to provide a personalized customer experience as users can connect quickly and easily with the company they are looking for assistance from. In addition, many third-party plugins designed to work with popular development frameworks such as PHP and JavaScript can also integrate with chat SDK & API providers. This helps developers quickly add chat functionality into their applications or websites without needing to build everything from scratch. Ultimately, any type of software application that needs to offer instant communication capabilities will usually have an option available for integrating chat SDK & API providers into its platform.

What are the Trends Relating to Chat SDK & API Providers?

  1. Increasing Demand: The demand for chat SDKs and APIs is growing rapidly, as businesses realize the value of having access to real-time communication between their customers and staff. This growth has been driven by the need for more efficient customer service, collaboration, and automated processes.
  2. Enhanced Security Features: Chat SDKs and APIs are becoming increasingly sophisticated, with features such as encryption, authentication, and data protection being added to ensure maximum security.
  3. Flexibility: Many chat SDKs and APIs now offer more flexibility than ever before, allowing developers to customize their solutions according to the needs of the business. This improved flexibility makes it easier for businesses to integrate chat solutions into their existing systems.
  4. AI-Powered Chat Bots: AI-powered chat bots are becoming increasingly popular among businesses as they provide a cost-effective way to automate certain tasks. These bots can be programmed to respond to customer inquiries and provide personalized customer service.
  5. Cost Savings: Chat SDKs and APIs can help businesses save money by reducing the costs associated with hiring additional customer service staff. Additionally, using these solutions can help businesses automate certain processes, leading to further cost savings over time.
  6. Increased Scalability: Chat SDKs and APIs are becoming increasingly scalable, making it easier for businesses to support larger numbers of users without having to invest in additional infrastructure or software.
  7. Open Source Solutions: There is a growing trend towards open source solutions when it comes to chat SDKs and APIs. This means that businesses have access to a wider range of options when it comes to customizing their solutions according to their specific needs.

How to Pick the Right Chat SDK & API Provider

  1. Research: Research different chat SDK & API providers to get an understanding of the types of features they offer and which ones best meet your needs. Compare pricing, customer service, technical support, user experience, scalability, security/privacy measures etc. Make use of the comparison tools above to organize and sort all of the chat SDK & API providers products available.
  2. Preferences: Consider what preferences you have when choosing the right chat SDK & API provider. Do you want one that offers real-time messaging? Does it need to be cloud-based? Or do you prefer something more local?
  3. Compatibility: Make sure that the chat SDK & API provider you choose is compatible with your development environment and other tools/platforms that you intend to use in your application development process.
  4. Usability: Assess how easy it is to use the features offered by each provider and pick a platform that offers intuitive navigation, robust documentation and helpful tutorials for quickly mastering its features.
  5. Reviews: Read reviews from actual users about their experiences with the various options available before making your final decision on which provider to choose. This will help you gain insights into their reliability as well as their pricing models before committing to any particular solution.