Audience

Customer support managers and companies wanting a tool to enhance user engagement and automate responses across their platforms

About Amity Bots

Amity Bots is a scalable enterprise AI chatbot solution that enables businesses to provide customers with a first-class experience 24/7. By integrating with platforms like LINE, Facebook, and web or mobile applications, Amity Bots facilitates seamless customer engagement across multiple channels. The platform automates marketing activities, personalizes customer interactions, and enhances sales effectiveness by generating and qualifying leads automatically. It also improves customer experience by offering round-the-clock support, reducing repetitive responses, and saving time and costs. Key features include multi-channel chat management, user profile and context tracking, co-pilot live chat, AI-powered decision-making, flexible integration options, and comprehensive analytics and reporting tools. Amity Bots supports message templates, product catalogs, multi-language capabilities, and bulk import/export functions.

Integrations

Ratings/Reviews

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Company Information

Amity Solutions
Founded: 2012
Thailand
www.amitysolutions.com/amity-bots

Videos and Screen Captures

Amity Bots Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Amity Bots Frequently Asked Questions

Q: What kinds of users and organization types does Amity Bots work with?
Q: What languages does Amity Bots support in their product?
Q: What kind of support options does Amity Bots offer?
Q: What other applications or services does Amity Bots integrate with?
Q: What type of training does Amity Bots provide?

Amity Bots Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported

Amity Bots Additional Categories