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Audience

Telnyx is designed for enterprises, developers, AI companies, telecom providers, customer service teams, healthcare organizations, financial institutions, and businesses that need scalable real-time voice, messaging, and AI-powered communication infrastructure

About Telnyx

Telnyx is a global communications infrastructure platform that provides voice, messaging, networking, and AI-powered real-time communication capabilities through a fully owned telecom stack. The platform combines carrier-grade networking, programmable identity systems, AI inference, and low-latency communication infrastructure to support real-time conversational AI agents and enterprise communication workflows. Telnyx owns and operates its entire network stack, including physical infrastructure, mobile core systems, edge processing, and AI compute layers, enabling faster performance and lower latency without relying on third-party telecom providers. The platform offers tools such as voice agent builders, speech-to-text, text-to-speech, global phone numbers, AI orchestration, and programmable compliance controls for building intelligent voice and messaging systems.

Pricing

Pricing Details:
Just pay for what you use -- there's no need for a contract. We'll automatically apply discounts as you scale.

Integrations

API:
Yes, Telnyx offers API access

Ratings/Reviews - 8 User Reviews

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 4.6 / 5

Company Information

Telnyx
Founded: 2009
United States
telnyx.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Telnyx Frequently Asked Questions

Q: What kinds of users and organization types does Telnyx work with?
Q: What languages does Telnyx support in their product?
Q: What kind of support options does Telnyx offer?
Q: What other applications or services does Telnyx integrate with?
Q: Does Telnyx have an API?
Q: Does Telnyx have a mobile app?
Q: What type of training does Telnyx provide?
Q: What pricing for support is available for Telnyx?
Q: What pricing for training is available for Telnyx?

Telnyx Product Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telnyx Verified User Reviews

Write a Review
  • A Telnyx User
    Hacker
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 5,000 - 9,999
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great solution for automating SMS messaging"

    Posted 2021-05-30

    Pros: Before I found out about Telnyx I was trying Twilio, so it was really great that the Telnyx Twexit API is mostly compatible with codebases written for use with Twilio. The pricing isn't bad either.

    Cons: Could be a pro depending on your perspective, but I wish Telnyx didn't go for the super personalized onboarding approach - as an introvert, I hesitated when I couldn't just spin up the docs and try it out via trial and error (you have to set up a call with telnyx engineers).

    Overall: Tried Telnyx for a toy app during a hackathon and was really pleased by how well documented the messaging api is.

    Read More...
  • A Telnyx User
    Tier 3 Technical Support
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Love Telnyx!"

    Posted 2021-05-11

    Pros: Telnyx has always been the most reliable of the phone providers we use. They are also the quickest to respond and solve problems.

    Cons: At first the portal UI was hard to learn to use to use.

    Overall: I have had an excellent experience working with Telnyx so far, better than with any other provider previously.

    Read More...
  • Bob S.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent sip trunk provider"

    Posted 2021-05-07

    Pros: Prices are excellent and service offerings are fairly complete. Setup is easy and there are great tutorials for many systems.

    Cons: There are some things missing like a fully functional SMS client. Need to use a 3rd party client or build own with the API.

    Overall: Service has been for the most part set it and forget it. Support is sometimes slow to respond but responses are usually good.

    Read More...
  • A Telnyx User
    Technical Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Exceptional Connectivity and Customer Service"

    Posted 2021-05-07

    Pros: The connectivity is exceptional.
    We have deployed in both US and Europe.
    Their customer service and tech support is amazing.

    Cons: Their display portal for the web connectivity report is lacking.

    Overall: Great Company, product service and tech support.
    I would use their services any day and would recommend them to anyone.

    Read More...
  • SHLOMO M.
    Controller
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent and ease and good service"

    Posted 2021-05-02

    Pros: Excellent and ease to use and good service recommended for business/

    Cons: No cons.

    Overall: I am happy with all features.

    Read More...
  • Ruel T.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Solid Carrier, with Very Nice Extra Features"

    Edited 2021-04-30

    Pros: Multiple codec choices, including Opus. This is a big plus. Transport choices of UDP/TCP/TLS --- another big plus. SRTP support. Easy CNAM storage. Good SMS/MMS support with a very nice and thorough API. Good documentation. Good portal. Excellent call quality.

    Cons: Few minor irritating things about the portal; nothing major (can't change certain settings on a connection profile if a DID is using it, etc.) DID prices could be better, and there are extra MRCs for things like enabling SMS support and such on a DID.

    Overall: I have used Telnyx as one of my primary VoIP carriers for a good while now. I haven't had any issues of note. The service has been reliable. The minute prices are very good, especially outbound. Really, I have no notable complaints. I have contacted their support a few times for issues that usually ended up being on my end. I usually contacted support via the chat function and it was always handled reasonably quickly (and sometimes very quickly, within only a few minutes). I have recommended Telnyx to MANY people, and I have signed up several of my clients with their own accounts. All the people that I know of that have gone with Telnyx on my recommendation have been happy.
    I have used Telnyx with Kazoo, Freeswitch, SipWise C5, Asterisk, and with single phones. Connection setup has never been an issue at all.
    Although I use several carriers for various reasons, overall, I have no reservations about highly recommending Telnyx for nearly any VoIP use case, and see no reason why I will not be their customer for the forseeable future. :-)

    Read More...
  • Michael F.
    Director of New Markets
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful, easy to use, and great customer service"

    Posted 2021-02-03

    Pros: So easy to use and a great value. Number partitioning is easy as is the API.

    Cons: I had an issue porting a block of numbers but called support and they straightened me out in about 5 minutes.

    Overall: Really easy to do self-service and easy to get help when that is needed too.

    Read More...
    1 user found this review helpful.
  • A Telnyx User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect for SMB IVRs"

    Posted 2021-02-02

    Pros: Setting up an IVR was easy even for me (not very technical).
    Was able to use my existing number.
    Their user-interface looks awesome and is simple to use.

    Cons: I ran into a few problems, but their documentation had the exact guide to help me through.

    Overall: Telnyx makes it super simple from start to finish. Going into this I never thought it was actually going to be that easy for me, but it literally only took me a couple hours to get everything setup, tested, and running. I’m more than excited that my Office Manager has a solid hour of time daily where she’s not routing calls the old fashioned way. Wish I would have discovered Telnyx sooner.

    Read More...
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