Alternatives to Seekify
Compare Seekify alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Seekify in 2026. Compare features, ratings, user reviews, pricing, and more from Seekify competitors and alternatives in order to make an informed decision for your business.
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SlickText
SlickText
SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.Starting Price: $29.00/month -
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CoreInteract by Altigen
Altigen Communications, Inc.
Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media). Integrate business communications with business systems, providing valuable information to your employees at every customer touchpoint. CoreInteract's simple drag and drop design enables you to quickly manage workgroups and routing rules to meet your unique business requirements. Configure the order and priority of which workgroup will receive inbound customer requests. CoreInteract allows you to manage your interactions natively in Teams without the need of a separate desktop application or software to install. Workgroup calls are clearly marked for your team members to easily differentiate between a customer call vs an internal call. CoreInteract can retrieve a Dynamics 365 customer record with each answered call, giving you more control and customer insight than ever before, including the ability to call a customer directly within Dynamics 365.Starting Price: $15/mo/user -
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Today's customers have more ways to research and purchase their products than ever before. If you want to attract and keep them, you need to create a satisfying, consistent customer experience across all channels. The Infor Customer Experience Suite helps integrate customer data across the enterprise to drive consistent, exceptional, and personal experiences over any channel across the entire customer lifecycle. Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. The art of learning from customer behavior has evolved rapidly. With tools like marketing resource management, decision-making applications, and omnichannel campaign management, Infor Customer Experience Suite's marketing solutions help leverage data to engage customers like never before.
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NHANCE NOW
NHANCE NOW
The operating system for conversational business Deploy Intelligent Bots that automate customer interactions to reduce operational challenges and simplify customer experience. Digital Conversations have fundamentally changed the way we communicate and interact today. Be it asking Alexa to play our favourite song or ordering pizza over Facebook Messenger or getting styled with real time advice over interactive conversational apps, the way we get things done has changed. This new behavior is already driving a generational shift in how consumers connect with businesses today. They are expecting natural and personal conversations in every interaction with you, just the way they converse with their friends and family. It's why every business is undergoing a conversational makeover NOW. Simplifying the way consumers interact with their brand by enabling a conversational layer to their CX. -
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Cheerfy
Cheerfy
Cheerfy is the new way restaurants sell post-COVID. Our full front-of-house software platform for restaurants. Register guests on arrival following NHS track and trace guidelines, using Wi-Fi or a QR code. Collect an optional marketing consent, so you can digitally engage customers. Build rich customer profiles by integrating all key systems (orders, reservations, PoS, Wi-Fi, etc.). Use that knowledge to develop a digital relationship that drives loyalty and sales. Own your online ordering channel, saving on commission costs from 3rd party delivery aggregators. And create your branded, differentiated customer experience. Cheerfy operates in the UK and Spain and is backed by Techstars Ventures (invested in Uber, Twilio et al.) and METRO AG. We are trusted by iconic chains like Grosso Napoletano in Madrid or Black Sheep Coffee in London, global operators like Autogrill, or leading brands such as Heineken.Starting Price: $4.19 per month -
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Sutherland Connect
Sutherland
Customer service is the most vital element for customer retention and loyalty, impacting both top-line and bottom-line growth. With customer expectations across both business and retail transforming significantly in recent years, today’s customers now engage seamlessly across channels like social media, messaging and interactive chats. They want great customer experience delivered fast and effectively regardless of the channel they choose, with consistent and continuous support even when they switch channels midstream. Sutherland Connect is a comprehensive cloud-based omnichannel customer experience platform. It brings together leading engagement technologies that we use to service clients globally and extends these in a secure, multi-tenant hosted environment. It means our hybrid model can offer features only available in on-premise solutions through the cloud in an ‘as-a-service model’. -
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TechWift
TechWift
Discover how TechWift unlocks the incredible potential of your business through logistics ERP software while giving you access to the reigns of the processes that matter. Supply chain systems today are under pressure like never before, and they need to adapt to the disruption in the market caused by the COVID-19 pandemic. In these tough times, logistics businesses must be data-led as they shape plans for the future, and a well-designed logistics ERP software is the way to do it. An intelligent supply chain & logistics management system is the need of the hour in challenging economic times, both as a driver of profitability and as a competitive advantage in the post-COVID world. TechWift helps businesses boost efficiency through greater resilience and sustainability, while being a responsible stakeholder in your business, attracting trust from your customers. Improve turnaround time by 37% using our constantly evolving, efficient systems.Starting Price: $10.46 per month -
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Kapture CX
Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.Starting Price: $39/month/user -
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GoBony
GoBony
Way to drive business in post-COVID-19 world. Leverage technology to nurture right customers and enable easy online bookings. Omni-channel communication upgrades the customer experience which promotes brand loyalty. Increase average spend by up-selling, cross selling on your app. GoBony builds a custom app for your salon that caters to all your business needs or you can handpick from below tailor-made engines for specific needs. With your app, you can share the steps which you have taken for COVID preparedness and measures your customers should take while coming for any service. Deliver the guarantee of safety to your clients by showcasing the measures taken. Communicate the assurance of safety by showing your clients the safest time to visit your salon. Manage your schedule profitably by taking pre-paid bookings to reduce no-shows. Higher productivity and better customer experience lead to faster & more profitable growth. -
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ActionIQ
ActionIQ
The ActionIQ Customer Data Platform enables you to align your people, technology, and processes to deliver exceptional customer experiences across every touchpoint. How to separate the CDP posers from the true players. Download ActionIQ’s guide to save yourself months of frustrating research and get to the truth on the confusing CDP landscape. In today’s experience economy, consumers expect brands to know them and consistently deliver authentic, helpful experiences. The ActionIQ CDP enables large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints. Build an omnichannel “smart hub” stack that unifies data and empowers teams with the real-time insights they need. Gain deep customer understanding that enables you to deliver trust-building, profitable customer experiences at scale. -
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venturefy
venturefy
In a post-covid, AI-enhanced world, consumers are more skeptical than ever. They are demanding transparency from the companies they do business with. Enter venturefy - the blue check for business; a revolutionary new platform leveraging artificial intelligence to populate a public wiki of verified corporate relationships. Our platform is more than just a tool - it's a reflection of a commitment to building a better, more transparent business world. AI-generated relationships populated to venturefy do not display a checkmark within the verification icon. Relationships that have been added or edited by a verified company employee will display a grey or blue check mark within the verification icon. Search your company domain now and discover relationship listings that exist for your brand. -
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Leapath
Leapath
Leapath is an AI SaaS platform built for university Career Services teams to evaluate student job readiness, close skill gaps, and prepare graduates for the careers they are aiming for. It starts with skill visibility. Career Services teams get a single dashboard showing exactly where every student stands across technical and soft skills, validated through custom-built assessments rather than self-reported claims or resumes. This makes it easy to see the gap between a student's skills today and what employers in the student’s field of interest actually want. With that clarity, Career Services teams can provide targeted support and resources to close those gaps before students enter the job market. Once students are ready, Leapath connects them with employers hiring for their target roles and fields of interest. Employers engage with a smaller, more relevant pool of candidates who have already been assessed and verified, making the hiring process faster and more reliable.Starting Price: $5000 -
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Emplifi
Emplifi
Convert followers into customers. Amplify memorable experiences across your entire social presence (and do it at scale). Make your brand shoppable. Deliver easy shopping experiences your customer crave on their favorite social platforms. Show them you care. Power great customer service and care experiences with AI-powered tools and targeted insights. Empathize with customer needs instantly and amplify the right brand experiences at every touchpoint. Emplifi gives you everything you need to close the CX gap. Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue. -
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Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently. -
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OpenText CEM
OpenText
Create customers for life with intelligent and connected omnichannel experiences, while optimizing operations. Customer experience management (CEM) is the practice of designing and reacting to customer interactions to meet or exceed their expectations for greater customer satisfaction, loyalty and advocacy. Customer experience management platforms offer a set of solutions to create and deliver omnichannel experiences and track customer interactions throughout their journey. They help organizations collaborate better and execute faster to deliver highly personalized experiences, at scale. OpenText™ Customer Experience Platform empowers Marketing and Line-of-Business teams to augment the current systems of record, such as MRM, CRM and ERP, capabilities to intelligently create, individual experiences for true data driven omnichannel experiences at scale. -
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4Sight Asset Track
4Front Engineered Solutions
Know key details of your operations in real-time. Including equipment status, trailer presences, driver location and shipment activity. Communicate with facilities, drivers, control panels and carriers in real-time as shipments are scheduled and processed. Industry-standard access to actionable data around a facility's logistics operation. Today’s supply chain is increasingly relying on digital technology as the world’s economy continues to move at a faster pace. Also, the ongoing COVID-19 pandemic has certainly made its mark on the global supply chain with massive adjustments that will last well into the foreseeable future. What’s important now more than ever before, and central to the evolution of the digital supply chain is the ability to collect data via smart interconnectivity. Such data can help to provide actionable insights, increase efficiencies, and allow companies to make more intelligent decisions regarding their entire dock operation. -
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Co.tribute
Co.tribute
Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information. -
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ServiceCheck
ServiceCheck
Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools. Provide your customer with an exceptional, omni-channel service experience while increasing efficiency and protecting your valuable brand. Improve your contact center’s efficiency and effectiveness with our intuitive, user-friendly software that can be easily configured to meet needs at both the brand and local levels. Today’s customers expect to have access to customer service on their terms, 24/7 and our highly trained staff and support team has provided 24/7 solutions for almost 30 years. Your customers need omni-channel service solutions; we offer a single, unified service experience across all channels including web, mobile, digital, phone, email and social media. Let your customers do it. Using our best-in-class web solutions and brand insights our team will help enhance your self-service solution. -
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Happ CX Platform
Happ Consulting Services
Happ Customer Experience Management Platform enables you to understand and act quickly upon customer insight. Every business is unique and we make sure your customer experience management process is also unique. That’s why, with Happ, you get to design your own insight collection process. Benefits Of A Tailor-Made Cx Management Platform: A successful Customer Experience program does much more than drive short-term, tactical business improvements. It also aids strategic planning and the long-term actions that ultimately deliver a higher return on investment. Happ helps you measure the right customer experiences so you can increase: Customer Retention. Employee Engagement. Revenue. Customer experience management drives improved business performance. Understanding your customers’ expectations and what is crucial to their satisfaction helps you set priorities and reduces investment risk. Gather actionable data across the customer journey from different channels in a simple way. -
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TABLE
Table
One Platform, Countless Customer Solutions. TABLE provides all-in-one, on-demand customer service—when, where, and how the customer wants. Everything happens in one seamless interface. From first click to fiftieth purchase, the customer will have easy, instant access to your products and services. And TABLE will remember everything you need to know about them. Smart for your company, unforgettable for your customers. TABLE delivers the best experiences across the entire customer journey. Our sales and marketing campaigns are more aligned than ever! Chart Your Customer Journey With Confidence TABLE integrates with your company to create a seamless customer journey. You’ll have the tools to guide your customers every step of the way. Enable All-in-One Customer Service TABLE is so much more than chat. TABLE can deploy automated actions tailored for the customer, from appointments to payments. Plus, your experts can interact with customers through voice and video calls.Starting Price: $39 per user, per month -
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Augment CXM
Augment CXM
Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues. -
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Customer Lifecycle Marketing
Right On Interactive
You can’t simply find best-fit customers. You must cultivate them. How? By enabling them to move seamlessly through each phase of the lifecycle, finding the right content or connection they seek along the way. This is the strength of Right On Interactive’s Lifecycle Marketing solution: empowering organizations to know exactly where a prospect or customer is in their relationship with a brand—from prospect to raving fan—and how best to approach them to maximize lifetime value. Your buyers want personalized content and expect it to be delivered through a preferred channel. With our Customer Lifecycle Marketing solution, marketers can now recognize and act on individual customer behaviors to create truly personalized experiences, on any channel, at each stage of their relationship with the brand.Starting Price: $300 per month -
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Acoustic Tealeaf
Acoustic
How can you serve your customers better than your competition without understanding them? The world’s most trusted behavioral analytics engine helps businesses create a digital presence that engages customers and keeps them coming back. Experience Analytics (Tealeaf) is an AI-powered behavioral analytics product that helps marketers and application owners create a digital world customers can’t wait to use. Analyze customer behavior and optimize your digital channels by visualizing web and mobile interactions.Leverage AI to solve abandonment. Struggle analytics alerts you to customer struggles in your digital world and helps you quantify business impact so you can prioritize fixes. Save time and take action with AI-powered anomaly detection. Capitalize on opportunities and quickly correct failures. When performance is abnormal, either good or bad, Experience Analytics (Tealeaf) tells you right away, along with the “why” (the top contributing factors to spikes and dips). -
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Vocaza
Vocaza
Today we live in the “experience economy”: customers value their experience more than the product itself. Customer feedback and data analysis are more essential than ever to control your customer satisfaction The solution: precisely analyze your main indicators – NPS (Net promoter Score), CSAT (Customer Satisfaction Score) and CES (Customer Effort Score) – in order to finely and efficiently manage your customer experience. With Vocaza, manage serenely and significantly improve customer satisfaction. -
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OpenClose
OpenClose
Whether you close 50 loans per month or 5,000, our LOS and its native mobile app allow your Loan Officers to enhance efficiencies and reduce costs. With OpenClose, you’ll open smarter and close faster! The OpenClose LOS, LenderAssist™, solves the challenges banks, credit unions and mortgage lenders have with today’s other commercially available loan origination systems. The result? More and more banks, credit unions and mortgage lenders are turning to OpenClose than ever before. OpenClose understands that you operate your mortgage business in a profit-pinched, regulatory-intense environment and that you need a mortgage LOS that helps you address these challenges and surpass expected ROI. That’s why we designed our software as a 100% browser-based, end-to-end, omnichannel solution that: -
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RevealCX
Nexcom
Customer satisfaction goes beyond the products you offer, it’s the service provided before, during and after a purchase. Consumers of today have zero tolerance for bad service. RevealCX enables a fast, convenient customer experience by measuring what matters most to your customers and identifying actionable data that improves their experience. It begins with an easily deployable, well-designed form. RevealCX form structure gives you organization-specific, unlimited layers of causal factor errors that make it easy to deploy and efficiently monitor agents. Based on a best-practices form structure, RevealCX aggregates the data, creates workflows for results-oriented coaching, and provides robust reporting that gives an accurate view of performance. Review is accelerated when powered by cutting edge artificial intelligence and machine learning. Learn how these organizations embraced the power of AI and saw extraordinary outcomes as a result. -
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MiaRec
MiaRec
MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more. -
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pirobase
pirobase imperia
The buying process and the customer journey have changed fundamentally. Today, customers expect consistent product information and compelling marketing content across all media and touchpoints. Product experience management focuses on presenting products in a convincing and entertaining manner to potential customers making them an experience. The basis for this are reliable and relevant product information, which are distributed dynamically and personalized for omnichannel marketing. Product Experience Management thus leads to a product experience tailored to the customer and emotionally bonds customers with the product. Nowadays, customers have almost completed their purchase decision before they even seek contact with a provider. By then, they are researching the channels of their choice for relevant experiences, customer reviews, stories, and product information. The growing variety of channels and the autonomy of individual search paths have become a problem for product providers. -
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PeopleKeep
PeopleKeep
PeopleKeep offers health reimbursement arrangement (HRA) and employee stipend administration software that allows organizations to create individualized benefits packages to improve employee engagement and strengthen workplace culture. Employees increasingly expect more customized and diverse benefits from today’s employers. In order to recruit and retain top talent, employers need to incorporate more flexibility and inclusivity into their benefits packages. With PeopleKeep, employers can develop a personalized benefit plan that increases employee satisfaction, reduces administration tasks, and serves as an essential tool in retention and recruitment. -
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Edify
Edify Labs
Customers no longer want omnichannel, they expect it. With our cloud-native contact center software, all channels are available to customers inside of a single interaction. Agents can provide better service faster with seamless switching and transfers, built-in real-time coaching and training features, and so much more. No long hold times. No repeated transfers. No disconnecting. No more asking customers to grab a pen. This is how customer service should be. Empower your agents while giving customers the self-service capabilities they want. Machine Learning kicks our omnichannel contact center platform up a notch, letting customers help themselves and enabling agents to focus on more complex requests. Using sentiment analysis, Natural Language Understanding, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX. -
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Zingly
Zingly
Zingly puts the power of AI in your customers’ hands, infinitely scaling your business, boosting revenue, and dramatically cutting costs. No more calling and waiting on hold. Boost and accelerate revenue, increase loyalty, and reduce costs by meeting customers anytime on web and mobile applications. A new medium to meet your customers. Combining digital, AI, and telephony in one collaborative, customer-facing space. Everything omnichannel never was. Drive business outcomes by knowing when to involve agents, reducing customer friction, and creating revenue-generating opportunities. Unlock 24/7 sales & support, reduce friction, increase customer engagement and ROI. Move your business at the speed of your customers. Give all your customers a highly personalized & collaborative customer experience. Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots. -
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Omneo
Omneo
Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty. -
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Enterpret
Enterpret
Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys. -
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HostJane
HostJane
HostJane is how we work remote. The platform offers a freelance services marketplace with talented tech and creative professionals available for hire on-demand, and a web hosting service built for today's tough, post-covid business climate. The HostJane freelance marketplace connects people and small businesses to freelancers in over 1200 skills that can be delivered virtually online, including website & app development, creative art & graphic design, customer support, finance & accounting, consulting, and online tutoring. HostJane is free to use and provides powerful work tools with kanban style boards, lists, and cards, that allow for trust-driven collaboration and better work outcomes, safeguarding buyer funds until work is satisfactorily delivered by the freelancer.Starting Price: $3.99 -
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Clayfin
Clayfin
Personal Finance Management - end-to-end financial lifestyle management Clayfin understand the needs of the new age customer, who is on the lookout for intelligent personal finance management tools that help them plan, save, invest and spend prudently. Our Financial Lifestyle Management Platform—more than a regular PFM tool—enables customers to take effective control over their finances. Powered by AI and Machine Learning capabilities, the Financial Lifestyle Management Platform amplifies customer engagement, increases share of wallet for financial institutions and helps use data to customize product offerings and up-sell and cross-sell to customers. In today’s digital age, experiences count more than ever. Your digitally savvy, next-gen consumers want financial and banking solutions that provide them with the same easy experience and personalization that they receive from other consumer companies. -
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UniFocus
UniFocus
Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business. -
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3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
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Wunderkind
Wunderkind
Today’s consumer expects more than yesterday’s tech. Use Wunderkind (formerly BounceX) to accurately recognize and market to the actual person behind every visit in real-time. Know your customers from your prospects and treat them accordingly, regardless of whether they are shopping in-store or online. All without requiring a log-in. Use real-time intent indicators to automate experiences that get your high-intent users to buy; and if it looks like they wont, we’ll capture their email so you can nurture them. Since you know who more people are and have a bigger list, you can send behavioral marketing messaging to more people and connect the buying journey across sessions and devices. Foster a direct relationship with your visitors and monetize their time on site with high-impact ads that don’t interrupt their user experience. Invest in premium ad placements with unprecedented performance. Our units are behaviorally triggered with full viewability to maximize your RoAS. -
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eGain Solve
eGain
eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. You can sell smarter, serve better, and know more. eGain Solve™ is the industry’s only unified customer engagement and knowledge management software suite. It consists of modular, best-of-breed applications built on a one-of-a-kind customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. Moreover, the web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities. -
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Enprecis Foresight
Enprecis
The world’s leading automotive customer experience management platform. Fast, powerful and intuitive, Foresight™ is the automotive industry’s top choice for customer experience management. Years of innovation and technology expertise have culminated in the fully-customizable, data-driven, real-time platform that has taken over the industry, unlocking business intelligence at every touch point for all users of your business. Our dedicated client teams and consultants work with you from day 1, establishing baseline requirements and customizing software to fit your brand. After detailed training for your staff, we work with you to deploy your platform across your dealerships within 90 days of coming onboard, ensuring your new CEM strategy is ready for meaningful and impactful customer interactions. -
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Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
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Alida
Alida
Alida gives you both broad feedback and deep insights from your customers, so you can make decisions with them—not for them. Alida has the only global CXM and insights platform that empowers brands to collect and action both deep insights AND broad feedback. Delivering a world-class customer experience with actionable customer intelligence. Alida offers an unfair advantage to some of the world’s most successful brands. We help you take the guesswork out of high-stakes decisions by listening to, and acting on, your customers’ and employees’ ideas, thoughts, and feelings. It’s the best way to reduce customer churn, create meaningful experiences, and uncover new market opportunities. We refuse to ever get comfortable sticking with what feels familiar and are committed to doing what’s unexpected as long as we are confident it’s the right thing to do. That gives us an unfair competitive advantage. -
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Documaker
Oracle
Consumers expect far more than ever before. Empower your organization to communicate with your customers through whichever device suits them best, at any given time, to provide a superior customer experience with an electronic document management system. Oracle Documaker is a Customer Communications Management (CCM) system and the most widely-used Enterprise Document Automation (EDA) solution in the market. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them, whether by print, email, text messaging, social media, or any other format. A rules-driven documents management software, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost. -
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Timeline
Meet & Engage
Great onboarding should be an extension of your talent acquisition process, relevant, personalized, and on-brand. Timeline by Meet & Engage is all about nurturing, keeping candidates excited about your proposition, and helping them understand more about your business before they join. Any technology you use needs to live up to candidate expectations too, with Timeline there is no app to download, it works across all devices, smart and simple. Promote exciting employer brand content with new hires to integrate them into your culture before day one. As global workforces become ever more virtual, Timeline gives you the ability to onboard anyone, anywhere, 24/7. Automate the onboarding process with relevant content that saves your team time, energy, and resource. Share documents, training manuals, and useful content to support new hires at key stages in the onboarding journey. Build and design a world-class onboarding experience that reduces reneges and ensures a healthy talent function. -
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Caplena
Caplena
• Categorize Themes • Visualize Results • Topic-Level Sentiment Analysis • Powered by Collaborative AI Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them. Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn. -
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Pypestream
Pypestream
Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work. -
47
Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.Starting Price: $99.00/month/user -
48
Antlere
Antlere
Aim to delight your customers at all fronts by creating experiences that leave them wanting more. Unleash the power of CX with Antlere and let the results speak for themselves. Deliver consistent experiences that span across all interactions an employee has with your company and get ready to unlock your employees’ true potential. Happier customers are more likely to spend more, stay longer, and sing your organization’s praises to their peers. Delivering exceptional experiences fosters lasting customer loyalty and sets you apart from the rest. Technology and choice have given customers the ultimate power. Antlere gives you the tools you need to make every experience memorable and every customer stay loyal. Delivering a legendary customer experience requires working-in a little magic. Enhance the classic customer experience by wowing them across a variety of interactions. -
49
Knowmax
Knowmax
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query. -
50
Feedback INN
Control Inn
Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and analyze their feedback both offline and online. All results can be accessed in real time on your desktop and mobile device. Managing your surveys is a breeze with Feedback Inn-s intuitive, user-friendly interface. Within minutes, you can start your first survey and let your clients tell you where your customer service falls short. Then tune your services so you can achieve a better customer experience. Monitor responses in real-time through the dashboard and engage with your customers before it is too late. You can easily see suggestions and complaints on your desktop or mobile device and respond to concerns right away.Starting Price: $49 per month
