Audience

Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals

About Clootrack

Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.

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Integrations

No integrations listed.

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
More Reviews for Clootrack Write a Review

Company Information

Clootrack
Founded: 2017
United States
clootrack.com

Videos and Screen Captures

Play Video Clootrack Screenshot 1 Clootrack Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support

Clootrack Frequently Asked Questions

Q: What kinds of users and organization types does Clootrack work with?
Clootrack works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Clootrack support in their product?
Clootrack supports these languages: English.
Q: What kind of support options does Clootrack offer?
Clootrack offers support via phone support.
Q: What type of training does Clootrack provide?
Clootrack provides training in the form of documentation, live online, and in person.

Clootrack Product Features

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

Customer Satisfaction

Survey Management Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Analytics Not Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported

Market Research

Benchmarking Supported
Data Management Supported
Email / Online Supported
Sample Management Supported
Statistical Analysis Supported
Compensation Management Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Survey Management Not Supported

NPS

Qualitative Data Analysis

Qualitative Comparative Analysis Not Supported
Mixed Methods Research Not Supported
Media Analytics Not Supported
Data Visualization Not Supported
Text Analytics Not Supported
Multi-Language Not Supported
Quantitative Content Analysis Not Supported
Collaboration Not Supported
User Research Analysis Not Supported
Sentiment Analysis Not Supported
Statistical Analysis Not Supported
Annotations Not Supported

Reputation Management

Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Gamification Not Supported
Campaign Management Not Supported
Review Generation Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Social Media Marketing

Conversion Tracking Not Supported
Customer Targeting Not Supported
Contact Management Not Supported
Keyword Filtering Not Supported
Analytics Not Supported
Automated Publishing Not Supported
Multi-Account Management Not Supported
Content Management Not Supported
Post Scheduling Not Supported

Text Mining

Summarization Not Supported
Language Detection Not Supported
Boolean Queries Not Supported
Taxonomy Classification Not Supported
Document Filtering Not Supported
Sentiment Analysis Not Supported
Graphical Data Presentation Not Supported
Predictive Modeling Not Supported
Topic Clustering Not Supported
Text Analysis Not Supported
Tagging Not Supported

Clootrack Additional Categories

Clootrack Verified User Reviews

Write a Review
  • Tosu G.
    Social Media Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Automation saves time."

    5 out of 5 stars Posted 2019-04-08

    Pros: Automatic Tasks
    Topic Filters helps in avoiding unrelated tweets
    Need very less time

    Cons: Need more bulk actions for Likes and Follows
    Mobile App will be much helpful

    Overall: Automates common tasks in Twitter and gets more relevant followers

    Read More...
  • Sofia J.
    Social Media Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Automation is fantastic"

    5 out of 5 stars Edited 2019-04-04

    Pros: Task Automation works like magic.
    Follow and Unfollow suggestions.
    Tweets to like and reply.

    Cons: Can't schedule custom posts.
    Because of some twitter restrictions, can't fully automate some tasks like like and follow.

    Overall: Increase in engagement and regular tasks keep the account active throughout the day.

    Read More...
  • Odis H.
    Brand Marketing Head
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Intergration with Hootsuite is much Helpful"

    5 out of 5 stars Posted 2019-04-03

    Pros: Simple Interface
    Saves time
    Hootsuite Integration is useful
    Good improvement in Engagement

    Cons: Only available for Twitter
    No separate mobile app. But, web app is working well.

    Overall: I'm using Cloohawk plugin in hootsuite for last 4 months.
    I have seen good improvement in followers count and engagement.

    Read More...
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