Alternatives to Qoli.AI
Compare Qoli.AI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Qoli.AI in 2026. Compare features, ratings, user reviews, pricing, and more from Qoli.AI competitors and alternatives in order to make an informed decision for your business.
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CallTools
CallTools
Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. -
2
CallTrackingMetrics
CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. -
3
CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).Starting Price: $25.00/month (billed annually) -
4
CallFinder
CallFinder
CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business. We deliver a highly scalable Software as a Service (SaaS) solution to contact centers and small and medium sized businesses across a wide range of industries. We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose. Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs. -
5
Jiminny
Jiminny
Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower your team to drive more revenue with actionable insights and informed decisions. Conversation intelligence designed to be used and enjoyed by your whole business. Sell smarter, grow faster and win more deals. Jiminny empowers revenue teams to capture and analyze critical go-to-market insights across video, voice, and email. It helps reps automate administrative tasks, giving them more time to sell and improve performance. Managers gain confidence with actionable insights to develop their teams, while Executives trust the CRM as a source of truth for data-driven decisions and the launchpad for revenue growth. With fast onboarding, a seamless user experience, and ROI in under six months, Jiminny delivers the ultimate platform to power revenue intelligence across your entire business. -
6
Twilio Flex
Twilio
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.Starting Price: $1.00/user -
7
CallRail
CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.Starting Price: $45.00/month -
8
Freshcaller
Freshworks
Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.Starting Price: $15.00/month -
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Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
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Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
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Talkdesk
Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report contentStarting Price: $85 per month -
12
Gong
Gong.io
Gong is a leading revenue intelligence platform designed to help businesses drive predictable growth by capturing every customer interaction and turning these insights into actionable decisions. With features like Gong Forecast, Gong Engage, and Gong AI, the platform empowers teams to optimize their sales process, improve forecast accuracy, and enhance customer engagement. It integrates seamlessly with your existing tech stack, providing real-time data and analysis to fuel better decision-making across revenue teams. Gong helps organizations achieve better pipeline management and improve conversion rates with AI-powered insights. -
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GoTo Connect
GoTo
GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success. -
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WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
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SPY24
SPY24
Got parental- or employee-surveillance-related epiphanies? Worry no more. SPY24 ™ is an all-in-one parental and employee monitoring app software that will keep you updated on their activities in real-time, all the time! If you are wondering how to remotely control a cell phone, SPY24 smartphone tracking has got a solution. With this app, you can adjust feature settings and send remote commands to the target device. Monitor keystrokes from instant messaging apps, including WhatsApp, Facebook, Facebook Messenger, Skype, and Viber. Receive instant alerts on specific words used in SMS, emails, phonebook, and locations to protect your kids against both online and real world abuse. View the top 10 websites visited, top 5 callers and top 5 call durations. Also includes a Call Time Activity Punch Card for the numbers of calls made on a certain hour and day of a week. -
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Aspect Quality
Aspect, an Alvaria Brand
Impact customer satisfaction, improve agent effectiveness and comply with legal requirements and security concerns with an effective way to assess quality of voice and text-based customer interactions. Effective customer engagement requires a strong emphasis on call center agent quality control. By integrating quality monitoring with recording and survey capabilities, you can identify the most appropriate interactions, evaluate agent performance and capture real-time customer feedback to provide insight on both business issues and contact quality. Easily record, playback, stop, start and pause both two-sided voice and desktop interactions. Recording gives insights into the complete customer experience and helps improve agent quality and performance. Robust evaluation tools give insights into the complete customer experience and help improve agent quality and performance. -
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Hoverwatch
Hoverwatch
Cell Phone Tracker records SMS, call history and audio, camera, locations, WhatsApp, Facebook, SnapChat, Skype, Telegram, Instagram, internet activity, calendar, contacts. The invisibility feature of the cell phone tracker allows it to stay completely hidden from the user, even if your children are familiar with how their devices work. The parental control app gets the most accurate information while remaining undetectable by the user of monitored Android device. This SMS tracker for Android allows you to record every single outgoing and incoming call. With the help of SMS tracker app you can view all SMS and MMS messages sent or received by the user. Moreover, you’re able to track the images included in the MMS messages and view them from your personal account. This mobile phone tracker is your chance to read the messages sent using WhatsApp , Viber and Facebook mobile apps.Starting Price: $24.95 per month -
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SpyBubble
SpyBubble
SpyBubble is a simple, powerful, cloud-based computer monitoring and mobile spy software. Compatible with Windows, Mac, and Android operating systems. It's super easy to install on the device you want to monitor. Once the spy app is installed on the target phone or computer, it works in stealth mode which means that it will never be found on the monitored device. SpyBubble records phone calls, takes screenshots, lets you read texts, emails, Facebook and WhatsApp messages, capture keystrokes, and even remotely activate the camera to take photos. All recorded data is sent to a secure web-based account. Remotely monitor their SMS and IM chats like Facebook, Snapchat, and WhatsApp. See their current location on the map as well as a history of their GPS location. Remotely record all phone calls made to and from the monitored phone. Track the websites they have been visiting and the ones they’ve bookmarked.Starting Price: $24.95 per month -
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astTECS
*astTECS
*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards. -
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TheOneSpy
TheOneSpy
TheOneSpy app is an essential tool for ensuring the safety of loved ones and the productivity of employees in our interconnected society. It offers real-time GPS tracking, allowing users to monitor the exact location of their children or employees, enhancing safety and facilitating informed decision-making. Comprehensive communication monitoring informs users about phone calls, text messages, and social media interactions, providing valuable insights. With web browsing and app usage surveillance, users can access detailed histories, ensuring awareness of online activities. The app's advanced keylogger functionality captures all keystrokes while geofencing alerts notify users when the target device enters or leaves designated areas. Operating in stealth mode ensures unbroken monitoring and custom alerts provide instant notifications for specific triggers. Compatible with Android, iOS, Mac, & Windows devices. The ultimate parental control & employee monitoring app.Starting Price: $55/month -
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XNSPY
XNSPY
XNSPY is the easiest and safest mobile app to monitor cell phones and tablets. So get to know what your children and employees are talking about and who they are in contact with. XNSPY lets you remotely check all call logs and contacts list in a sophisticated reader-friendly manner. You can remotely track what your loved ones and staff are up to by reading their SMS, iMessages and IM chats like WhatsApp, Viber, Line and Skype. You can also monitor the shared multimedia from five other social media apps. Check your kids and employees' locations anytime on the map. Remotely check their location history through their phones or tablets—all that with XNSPY’s powerful and accurate mobile monitoring app. Track all their emails and keep tabs on which sites your kids or employees visit. View all their bookmarked websites and see how often they visit those sites.Starting Price: $8.33/month/user -
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FonSee
FonSee
FonSee is a monitoring and tracking application designed for parental control, employee monitoring, or personal device tracking. It allows users to track activities on target devices, like smartphones or tablets. While FonSee offers legitimate use cases, its functionality often includes features that can raise ethical and legal concerns if misused. Key Features: Call Monitoring: Logs incoming and outgoing calls and sometimes records them. SMS and Messaging Monitoring: Tracks SMS messages and messages from apps like WhatsApp, Facebook Messenger, etc. GPS Location Tracking: Provides real-time location tracking of the target device. Browsing History Tracking: Monitors internet browsing activity. Social Media Monitoring: Tracks activities on social media platforms. Screen Recording: Captures screenshots or records screen activity. Keylogger: Records keystrokes made on the target device.Starting Price: $39 -
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Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost. -
24
LetMeSpy
LetMeSpy
Control your phone online. Read SMS, call logs, phone location. LetMeSpy (LMS) is a free mobile application for your mobile phone with Android™. It tracks Calls, SMS and GPS locations of the phone it is installed. This program is very light and can be invisible to the user. Just download the installation file and install the app on the phone you want to track. Please note that phone control without your knowledge and consent may be illegal in your country. If you use the LetMeSpy software on a third-party phone, always inform about privacy restrictions.Starting Price: Free -
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Spyrix Phone Tracker
Spyrix
Spyrix Phone Tracker for Android is an application created to monitor various activities on Android devices. One of the standout features of this app is its stealth mode, which is a primary reason why many users choose to purchase it. When activated, the software runs entirely in the background without alerting the device owner. Another highly sought-after feature is the remote control functionality. The intuitive dashboard allows you to easily access and review recorded data at your convenience. The app allows you to monitor sms text messages, GPS locations, call details, photos, Facebook, WhatsApp, web activity and more.Starting Price: $3 -
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SpyX
SpyX
SpyX is one of the most trendy phone spy apps on the market. It is a hidden phone monitoring software that has gained over 110K users worldwide. When you connect your target device to your cloud account, you can remotely monitor their iOS or Android devices without jailbreaking or installing any apps in real time. With SpyX, you have the exclusive right to track GPS location, view all calls and messages, and monitor all popular social apps such as Snapchat, Tinder, Instagram, Facebook, etc. The app is highly recommended for those who want to ensure their children safety, check on their partner's whereabouts, and track employee activities. Set up in less than two minutes, so come and try it now.Starting Price: $11.66/month/user -
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iKeyMonitor
iKeyMonitor
iKeyMonitor is the best parental control app for Android phones and iPhone/iPad. It helps you monitor phone activities and protect your kids from online dangers, cyber-bullying. It allows you to monitor text messages, record phone calls, check websites visited, and track current GPS location. Besides, this app also helps you listen to live surroundings, capture real-time screenshots, and view chat messages on WhatsApp, Snapchat, and more. With iKeyMonitor, you can get full control over your children’s cell phone activities. You will have options to block inappropriate apps/games, set screen time limits, and get instant alerts. In this way, you can keep them from harmful content, phone addiction, cyberbullying, sexual predators, and other online threats.Starting Price: $29.99 per device per month -
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Best Free Keylogger
BestX Software
Best Free Keylogger (BFK) is a feature rich Windows Monitoring System, intended for employee monitoring and school/parental control. Monitoring Options: Keystroke recording Internet activity recording Application monitoring Clipboard monitoring Chats and password logging Screen capturing App Features: Invisible mode Auto uninstall (silent mode) Automatic log clear Log file encryption Advanced filter options We currently offer 2 versions: a "lite version" for free with all the above listed functionality and a paid "pro version" with remote monitoring and premium tech support. More details at https://bestxsoftware.comStarting Price: Free -
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Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
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HomeGuard Activity Monitor
Veridium Software
HomeGuard is an advanced parental control and activity monitoring tool for family and child safety online and offline. Once installed HomeGuard will silently and automatically block all pornographic and inappropriate content online and record detailed website activity including time of visit and time spent on each website. Plus a built in keylogger, activity based screenshots, chat and email monitoring and filtering, program/games blocking and time restrictions, Internet and computer usage time restrictions, email notifications and more. HomeGuard is virtually impossible to tamper with, it cannot be bypassed using proxy servers and is unclosable and uninstallable unless the administrative password (provided during installation) is used. -
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FlexiSPY
FlexiSPY
Children are surrounded by technology that parents barely understand. FlexiSPY parental control software gives parents the peace of mind that their children are safe. FlexiSPY parental control app will tell you what they won't. The biggest threats to businesses come from employees — either unknowingly or as an explicit insider threat. Our employee monitoring software allows you to know everything that happens on your company devices. Get a brand new phone with FlexiSPY pre-installed delivered direct to your door, with our FlexiSPY EXPRESS service. Choose from a range of the latest devices — no download, no installation, no hassle. Looking for the best spying gadgets including Hidden Cameras, GPS Trackers, Hidden Voice Recorders, and other cool spy gear? Look no further than FlexiSPY SPYSHOP. If you’re responsible for a child or manage an employee. You have a duty to know. Find out the truth, spy on their phone, tablet or computer. -
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Mobile Spy
Mobile Spy
Mobile Spy is software designed to monitor and track activities on a mobile device, such as a smartphone or tablet for used for parental monitoring and employee surveillance.Starting Price: $49.97 / 3 months -
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Qustodio
Qustodio
Qustodio is the platform that gives businesses visibility into what their employees are doing on the devices at work. Qustodio shows how your staff uses devices and Internet resources. The intelligent reporting and granular data helps you optimize device and internet use, eliminate time wasting and enforce your acceptable use policy (AUP). It’s more than MDM. Seamlessly manage desktops, laptops, tablets, smartphones and other mobile devices from one dashboard. Our cloud-based technology includes real time reporting and remote management. It’s also simple to use. Qustodio covers desktops, laptops, tablets, and smartphones, and supports Windows, Android, Mac, iOS, Kindle and Chromebook. All the different devices and platforms are managed from our online dashboard. Smart tools allow you to see usage in real time. Get real-time alerts, and track and check location on demand. Reduce data costs and other OPEX effortlessly with Qustodio.Starting Price: $377.95 per year -
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mSpy
mSpy
It’s as easy as entering your email. We’ll set you up with your own mSpy account, so you’ll be ready to monitor their activity in no time. Everyone’s needs are different, so we’ve got multiple plans that work for you, your family, and the devices you use. Put your feet up. Once you’ve paid for your subscription, you can log in to your Control Panel and view their activity. We could go on and on with reasons why mSpy is the best monitoring app on the planet. But we’d rather let the numbers do the talking. Everything you’re looking for in a mobile tracking app is right here. In creating mSpy, our goal was to deliver a remote cell phone tracking solution that works out of the box, is easy to use, and gives you the information you need whenever you need it, all without making you scratch your head. -
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SpeechIQ
LiveVox
LiveVox’s SpeechIQ is an intuitive speech analytics system aimed specifically at remote teams. It automatically monitors and scores customer interactions to provide insight into interactions and calls. Keyword and sentiment recognition technology alert you to any emerging risks, and includes advanced filtering capabilities to help find calls quickly. SpeechIQ also includes advanced filtering and searching capabilities to help you find the calls you need quickly. This system is user-friendly and powerful, providing call centers the automation, analytics and assistance to work remotely. LiveVox's advance speech analytics mitigates risks, empowers agents, and gives insights that have the potential to transform your business. -
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uMobix
uMobix
Monitor everything that happens on your kid’s smartphone or tablet in real time: - 41 popular apps and social media platforms; - View all incoming and outgoing calls. Get timestamps, duration, and caller info; - Get an accurate real-time location of the user along with visited places history; - Keylogger feature. Log everything the user types, including keystrokes, passwords, and other features. Only 5 min to set up and real-time updates.Starting Price: $49.99/month -
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CallMonitor
CallMonitor
CallMonitor is designed for business owners, managers and supervisors who are employing mobile call operators. As a call monitoring software with rich features to boost the productivity of your business and keep you informed. It allows you to gain deep insight and interesting statistics regarding company phone calls. Once CallMonitor is downloaded in your employees phones, call monitoring can begin, and you will have direct access from your web browser to your employees call history, call logs, call recordings, call statistics, performance of each employee plus a customer database with customer call patterns. CallMonitor allows you to see the complete call history and call log of your employees. CallMonitor offers a wide range of statistics that enables you to properly manage your call center. CallMonitor lets you listen to each call that your operators made using high quality call recorder app.Starting Price: $10.99 per user per month -
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Prodigal
Prodigal Technologies
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk. Scale omnichannel collections with ProAgent, a natural language AI agent purpose-built for consumer finance. -
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REKK
REKK
REKK is a perfect tool to record phone calls on iPhone and convert them to text. The app records all inbound and outbound calls with the help of a 3-way calling. It's available in the USA, Canada, the UK, Turkey, Russia, India, Mexico, Italy, Spain, etc (check the list on our website). The main features of the app are: - call recording; - transcription service; - backup copies of the files; - uploading files to cloud storages; - sharing feature (you can share the recorded call via a special link or social apps; - frequent updates; - free support. The recorded call is transcribed once you hang up. The app has no limits on the number of calls or their duration. Visit our website and check if the app meets your needs. By the way, now call recording service is available not only for iPhone users. We offer a cloud-based call recording solution for all devices. Join us and record phone calls with ease and without extra expenses. -
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FreeCallTracking AI
FreeCallTracking AI
Track all phone calls from digital and advertising platforms with call analytics and learn which sources drive high-converting calls. Maintain product quality standard by monitoring the calls and improve your market effectiveness and ensure quality assurance. Share insights and deliver ROI for the client and turn conversations into conversions by merging thousands of businesses and agencies. Call Forwarding service will ease you to work from anywhere without missing an important phone call and giving your business the kind of fast-paced flexibility that is needed to make the most of your business transactions. Gain information at your fingertips by recording calls and know what the customer has said so that you don’t miss any important action items. Dynamic number insertion enables you to change your business phone numbers dynamically on your website based on the online marketing source helping marketers know which marketing activity drove the most traffic to their website.Starting Price: $7.99 per user, per month -
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RingCentral Automatic Call Recording
RingCentral
The RingCentral MVP Automatic Call Recording feature enables easy recording of your outbound inbound calls. Simple to use and easy to setup with just a few clicks, this robust feature seamlessly records calls from any device on your RingCentral system. With the RingCentral MVP Automatic Call Recording feature, you can download, play, and forward recorded conversations as email attachments; easily access and review recorded calls for customer service or training purposes; and document conversations as well as keep accurate legal and compliance records.Starting Price: $19.99/month/user -
42
Easy Logger
Easy Logger
A 24/7 Android phone tracker & safety app. Get alerts on falls, inactivity, geofence entry/exit & network change. Remotely access call logs, full-text messages, live location & app usage. The Easy Logger free subscription is an effective SMS tracker and call logger. The Easy Logger Pro subscription is a comprehensive cell phone tracker and monitoring tool that tracks location, calls, texts, apps, and more. Review phone call logs with call duration, date, phone number, contact name, and location from where the call was made or received. Monitor text messaging. Inbound and outbound message logs include all deleted messages. Easy SMS tracker. Live location tracking and 90 days of location reporting history are available via the online secure phone monitoring console. Review usage stats of every single app that is used on the phone. This includes games, messaging apps, and business applications.Starting Price: $4.50 per month -
43
Car Wars
Car Wars
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships. -
44
Call Journey
Call Journey
It’s no secret that voice communications remain the number one method used by customers to interact with organizations. Voice is our most natural interface, but at the same time, it is the hardest from which to capture insights. Take the contact center as an example: contact centers are experts at measuring the data around calls, yet rely on post-call surveys to measure the quality of the call - the actual content of the conversation is largely ignored. Post-call surveys cannot capture or understand the depth of what is really being said. The amount of seconds processed via our VoiceAI ecosystem in the last 12 months. Saved in fines by improving risk and compliance process. Saved in fines by improving risk and compliance process. Improved sales offering and customer profiling by getting deeper insights into customer journey. Boost in conversion by spotting verbal trends that lead to a sale. -
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MegaDialer
Megacall
MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone. -
46
Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $50 per user per month -
47
Castel Cloud
Castel Communications
Software as a Service (SaaS) or cloud-based call center solutions are a fundamental shift from premises-based systems—for the better. The Castel Call Center as a Service subscription-based business model relies on innovative technology to deliver seamless call center communications so agents can quickly and efficiently focus on their customer interactions. With our cloud-based solution, your business has the advantage of a state-of-the art call center that is scalable and reliable without the installation, management, maintenance and capital hardware or software expenditures of an on-premises platform. Castel consolidates all your inbound and outbound workflow processes and Castel applications into a single portal—accessed with a single link. -
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Ctalk
Ctalk
Realize the benefits of contact center, IVR, speech recognition, call recording, unified communications, outbound dialing without replacing your existing telephony platform. The Ctalk contact centre system 'wraps around' your existing PBX seamlessly adding features or more capacity. That's why you don't have to rip and replace. Effectively handle more calls and contacts with the same or reduced resources. Significantly reduce your support costs and dependency on I.T. by empowering multiple administrators with on the fly call management. Dramatically Increase first contact resolution. Know who is calling and why, then route to the right agent every time. 24/7 automated services blend seamlessly with proactive outbound calling. -
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TiSPY
TiSPY
TiSPY is a comprehensive parental monitoring application designed to help parents ensure their children's safety in both online and offline environments. It offers a wide range of features, including call and SMS tracking, monitoring of social media platforms such as WhatsApp, Facebook, Instagram, and Snapchat, live location tracking with geofencing capabilities, and access to the device's phonebook with contact blocking options. Additional functionalities include web history monitoring, application usage tracking, keylogging to capture typed content, advanced file exploration, audio and video surveillance, and remote device management features like data wiping and factory reset. TiSPY operates discreetly in the background, ensuring stealth mode to maintain privacy. The installation process is straightforward, taking approximately two minutes.Starting Price: $11.73 per month -
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EvaluAgent
EvaluAgent
Our Quality Assurance Platform helps Contact Centers like yours to optimize customer, agent and user experience to ultimately thrive. Answer a few simple questions and learn where you are on your journey to Smart Quality, and we'll provide you with personalized recommendations for how to take your QA to the next level. Mitigate risk by unifying customer feedback, performance data and text analytics to quickly identify conversations that require your attention. Integrate and fetch conversations, survey results and performance data into the most connected QA & improvement platform on the market. Auto-score 100% of calls, emails and chat sessions to highlight CX and compliance breaches. Build your own signals and filters to send conversations to your QA team for deep-dive evaluation and root-cause analysis. Generate reports your business will act on. Demonstrate ROI by plotting how your QA efforts increase efficiency, sales and both customer and employee satisfaction.