Audience

Call centers in financial services, teleservices, healthcare, telecom, and customer services

About SpeechIQ

LiveVox’s SpeechIQ is an intuitive speech analytics system aimed specifically at remote teams. It automatically monitors and scores customer interactions to provide insight into interactions and calls. Keyword and sentiment recognition technology alert you to any emerging risks, and includes advanced filtering capabilities to help find calls quickly.

SpeechIQ also includes advanced filtering and searching capabilities to help you find the calls you need quickly. This system is user-friendly and powerful, providing call centers the automation, analytics and assistance to work remotely.

LiveVox's advance speech analytics mitigates risks, empowers agents, and gives insights that have the potential to transform your business.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

LiveVox
United States
livevox.com

Videos and Screen Captures

SpeechIQ Screenshot 1
Other Useful Business Software
$300 Free Credits for Your Google Cloud Projects Icon
$300 Free Credits for Your Google Cloud Projects

Start building on Google Cloud with $300 in free credits. No commitment, no credit card required until you're ready to scale.

Launch your next project with $300 in free Google Cloud credits—no strings attached. Test, build, and deploy without risk. Use your credits across the entire Google Cloud platform to find what works best for your needs. After your credits are used, continue with always-free tier services. Only pay when you're ready to scale. Sign up in minutes and start exploring.
Start Free Trial

Product Details

Platforms Supported
Cloud
Training
Live Online
Webinars
Videos

SpeechIQ Frequently Asked Questions

Q: What kinds of users and organization types does SpeechIQ work with?
Q: What languages does SpeechIQ support in their product?
Q: What type of training does SpeechIQ provide?

SpeechIQ Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback