Alternatives to Orum
Compare Orum alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Orum in 2024. Compare features, ratings, user reviews, pricing, and more from Orum competitors and alternatives in order to make an informed decision for your business.
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1
CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required). -
2
Squaretalk
Squaretalk
Squaretalk is an integration-friendly call center platform for sales and support teams. Empower your teams to excel with Squaretalk, the most affordable, scalable, and agent-friendly call center software designed to boost efficiency and productivity for your sales and support representatives. - Expand Your Reach: Equip your business with local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes, ensuring a seamless global presence. - Effortless Integrations: Connect with popular CRM tools like Salesforce, Zoho, Hubspot, Pipedrive, Freshworks and others using native integrations or custom API. - Smart Automations: Streamline your call center operations, route calls intelligently, and enhance customer satisfaction with our intuitive, user-friendly features. - Trustworthy and Compliant: Count on Squaretalk to safeguard your data, providing industry-leading security measures and upholding strict compliance standards. -
3
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer -
4
ConneXio
ConneXio
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP NetworkStarting Price: $29.99 -
5
Sila
Sila
Sila is an end-to-end payment platform that provides Banking-as-a-Service through a developer-friendly payment API that is scalable and allows for fast and secure money transfers. Sila’s payment platform streamlines building and launching fintech apps and embedded payment products for financial products, fintech, crypto, and Web3. Sila’s offerings include Virtual Accounts, Digital Wallets, KYC/KYB, and ACH payments APIs for software teams. Additional functionality is available through a network of pre-approved and pre-integrated partners (to different degrees). Sila was recognized as the Best Payments as a Service Platform by the 2022 Embedded Banking Awards of Tearsheet. Sila is headquartered in Portland, Oregon. -
6
Kixie PowerCall & SMS
Kixie
Kixie is the sales engagement platform that boosts sales team performance with reliable, easily-automated calling and texting for HubSpot, Salesforce, Zoho, Pipedrive, and other leading CRMs. Supercharge your CRM with Kixie to get an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. No credit card needed. Enterprise outbound sales acceleration platform with a powerful 10-line power dialer, 2-way messaging, local presence, voicemail drops and more. Perfect for outbound call centers, inside sales, telemarketing, fundraising, and appointment scheduling businesses.Starting Price: Contact for pricing -
7
Qubicles
Qubicles
We possess all the features needed to run an enterprise contact center or a 5-agent work-at-home business. Our patent-pending blockchain-based solution includes on-demand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also come standard. All the features needed to run your contact center, at an affordable price. Agents earn passive income in the form of Qubicle (QBE) crypto tokens by exceeding performance goals. Our built-in university offers candidates to support, service, and sales training to help them qualify for open positions. Includes an easy-to-use cloud contact center software for inbound, outbound and blended operations of all sizes.Starting Price: $0.02 -
8
Convoso
Convoso
Convoso is the leading innovator of cloud-based omnichannel contact center software. Our call center customers report dramatic increases in contact rates of 300% and more, giving them higher conversions and significantly improved ROI. The Convoso system is designed for call centers with 20 or more seats and scales efficiently to over 1000 seats to meet enterprise-level requirements. With the most accurate flagged DID detecter in the industry, the most advanced AI-predictive dialer, 97% accurate voicemail detection, STIR/SHAKEN compliance, and unlimited customization, we will transform your call center! See for yourself with a live demo of how Convoso can help to boost the productivity and profits of your call center.Starting Price: $90 -
9
ProspectBoss
ProspectBoss
ProspectBoss’ CRM Dialer (formerly SalesDialers.com) lets you engage leads through phone calls, emails, texts, video texts, voicemail drops, plus 1 year drip campaigns and more! Identify and contact For Sale By Owner sellers and those with expired MLS listings. Our CRM Dialer Platform combines prospect calling and lead management into one tool to keep your costs low and your business efficient. Bundle our CRM Dialer with any data product and save money! Need the ultimate business in a box? Try ProspectBoss’ Super Package, includes everything you’ll need to jump start your business.Starting Price: $79 per user per month -
10
PhoneBurner
PhoneBurner
PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations. Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution. With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients. PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals. Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction. Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.Starting Price: $149/month/user -
11
2x Connect
XTaaS Corp
2x Connect is a parallel dialing solution that leverages Data Intelligence and Ai technology to deliver 8 to 12 live Conversations per Hour per Rep to B2B outbound dialing sales teams. 2x Connect enriches your calling lists and then employs it's one of kind technology to detect and skip bad numbers, unanswered calls, and voicemails and to automatically navigate IVR phone trees. Reps just wait to speak to a live person. The wait time is about 1 minute.Starting Price: $150/User (includes Voice) -
12
Koncert
Koncert
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now super charged through automation to connect you with live prospects and scale up to 10 times your conversations with your prospects. Koncert sales dialers will enable more meetings, build pipelines and insights for coaching and training your sales team. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity. Koncert ‘s AI auto dialer and cadence platform are the B2B sales tools you need to power up more conversations and pipeline. -
13
T-Max Predictive Dialer
T-Max Dialer & Communications
Unlimited Calling - FREE TRIALS T-Max Predictive Dialer, an inbound and outbound CRM dialing system, is ideal for debt collections, marketing, and sales teams. With T-Max Predictive Dialer, users can reach as many live contacts as possible at one time by dialing up to five numbers at once. T-Max Predictive Dialer's automated system enables users to reduce the time to take on busy signals, wrong numbers, or no answers and instead aim to connect all receivers to a live agent at first contact. Managers can use monitoring to listen to agent calls, barge in or take over calls for QA or to help close the call. If you need a hosted auto dialer VOIP phone system with power dialer, preview dialer, sip phone, webphone, voicemail drops, local caller ID, call center, text to speech, and telemarketing capabilities We also have Voice Broadcasting Auto Dialer Trials. Compatible with ANY CRM including Salesforce, Zoho, & MondayStarting Price: $100.00 per month -
14
Salesforce Lightning Dialer
Salesforce
Gain back hours of productivity by communicating more efficiently with prospects and customers. It begins by logging details right from within Salesforce. Reach out to customers and prospects immediately just by clicking on their phone number within Salesforce. Find answers, view call history, take notes, and finalize details while your prospects are on the line, all without switching apps or devices. No more sticky notes or napkin scribbles. Streamline the sales process with automatic call logging, voicemail drop, and call lists you can power through to connect to your leads and contacts faster. Build more trust with customers when incoming calls reach a personal, dedicated number and voicemail. Lightning Dialer offers an outbound calling product with the option to add inbound calling functionality. You can pay for just the total number of minutes your entire org uses (in blocks of 1,000 minutes).Starting Price: $5 per user per month -
15
Unifyy
Unifyy
A CRM that will crush your sales goals by 20% in 30 days. Unifyy makes you more money by providing your team with a fully functional phone system, SMS, email, and more all in the browser window. Unifyy is a fully robust telephony system that handles inbound and outbound calls, voicemail, IVRs and more. Unifyy can replace your existing phone system to save you money or work alongside it. In addition, Unifyy integrates with your existing email system but can also integrate with Mailchimp and Mandrill. Unifyy can prioritize leads based on close-ability then feed them to your salespeople's phones one by one. Unifyy integrates seamlessly with paid advertising platforms like Google and Facebook so you know how much profit is where. Where you were previously optimizing on cost-per-lead you can now optimize on profit. Unifyy automates the follow-up for each lead based on its last disposition.Starting Price: $39 per month -
16
Outplay
Outplay
Book more meetings with a truly multi-channel sales outreach platform. Outplay is the new-age sales engagement platform and the only tool your sales team will ever need to crush their goals. Your buyers are more informed than ever and active on multiple platforms. So, don’t let your sales team left behind emails. Outplay’s multi-channel approach helps your sales team follow & reach the buyers wherever they are - be it email, phone, Text/SMS, LinkedIn or Twitter. Efficient dialer to supercharge your sales process, and convert target accounts into satisfied customers. Helps your sales teams make and receive calls from within the browser and from wherever they are. You’re reaching out to highly pre-qualified prospects, don’t let your Intercom/Drift surprise them with re-qualifying questions when they visit your website. Instead, impress them by being available to start the conversation and book meetings quickly.Starting Price: $70 per user per month -
17
IntelliDialer
Intelliverse
Intelliverse's Sales Dialer software dramatically increases sales results by delivering speed, efficiency and predictability to the sales process. By using data-driven insights & real-time analytics, Intelliverse’s sales acceleration technology empowers salespeople to sell smarter and faster, ultimately driving high performance sales teams that accelerate sales and grow revenue. Fully integrates with your CRM, including Salesforce.com and Microsoft Dynamics. The integrated solutions provide seamless access & transfer of data between both systems and integrated reporting of call logs and contact histories. Offers you on-demand stats for your entire team and tracks dials, call dispositions and meetings that have been set. Plus, it helps improve response time of inbound leads and helps ensure every lead is called at least five times. With local presence, businesses have the ability to improve outbound prospecting connect rates by up to 58% using phone numbers that are “local”.Starting Price: $49 -
18
ConnectAndSell
ConnectAndSell
Technology that Gets Your Best Sales People 8-10x More Live Conversations with Qualified Prospects, Every Day. Turbo Charge your SDRs by getting qualified prospects on the phone with every dial. Leverage our expert reps to make 1,200 dials and have 40-100 conversations per day! We set the appointments. You close the deals. The ConnectAndSell solution combines best-in-class technology and a human touch. Together the two parts provide conversations quickly and offer a seamless transition from our platform to your conversation. The first part of the solution is our cloud based software that begins the outbound call process as soon as you log-in. You can access your contacts directly from our platform or from your own CRM system. ConnectAndSell integrates seamlessly with SalesForce, Microsoft Dynamics and other CRM systems. Our technology does the dialing. But still, 97% of the people you ring will not initially pick up the phone. -
19
Nooks
Nooks
Automate the tedious tasks of dialing with our AI dialer that removes bad numbers and voicemails. Spend more time talking to prospects and less time listening to voicemails. Miss that energy of everyone dialing together? Nooks has native video conferencing that makes it seamless to host that power hour or call blitz and energize the team. Turn up the music, hear the buzz of people making calls, and celebrate those meetings. Emails, call history, account notes, prospect notes & details. Accelerate calling workflow with parallel dialing. -
20
SIP Caller
Easy Caller LLC
SIP Caller is a cloud based outbound call dialer that leverages the telephone capabilities of your existing Phone System. It can be integrated with any Phone System supporting SIP & RTP standards, registering as a remote extension, and making calls through it. SIP Caller is designed to be extremely easy to use: - The integration with the Phone System is made in minutes. - Creating a call flow defining how to interact with customers is also very easy, as SIP Caller provides templates for the most common use cases, or a visual designer to create custom interactions. - Setting up a campaign is as simple as defining the working hours, configuring the call flow to use, and uploading the numbers to call. SIP Caller automatically detects if the answering endpoint is a human or an answering machine. This feature by itself drastically increases agent's productivity, as they will only receive calls connected to a live person. SIP Caller provides real time and historical reports.Starting Price: $41/month -
21
My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
22
Call Logic
Double A Solutions
Call Logic is a cloud-based and TCPA-compliant outbound phone technology used in planning, executing and evaluating a wide variety of call campaigns, including lead, renewal, cross-sell, and win-back call campaigns. Call Logic works with any phone system, from analog and VoIP, to mobile and softphone systems. Sales conversion is hard, but it doesn’t have to be! End your frustration and disappointment of developing a marketing strategy that falls short of your sales goals. There’s a better way. With Call Logic, you can choose a direct approach to your marketing strategy and increase your sales conversion rate by 3X. Stop settling for mediocre conversion rates. Instead, start having more connections and meaningful conversations. Use our dialer software to reach more contacts faster and flood your sales pipeline with opportunities. It’s time to make a change and achieve the growth you deserve!Starting Price: $79.99 per month -
23
ArchAgent PowerDialer
ArchAgent
The single most lucrative business practice you can do is prospecting, but it is also one of the hardest. It can be tedious and prone to error. Bad numbers waste precious time and unanswered calls are brutally repetitive. The Arch PowerDialer can help. The PowerDialer is about efficiency. You will increase your contact rate by as much as 400%. Learning how to use the PowerDialer takes five minutes. It works on any Mac, PC or tablet, and with any telephone. The PowerDialer automatically pushes contact information, lead and post-call notes, reminders and call backs directly to the lead portal or select integrated 3rd party CRMs to save you precious time. Expired (Withdrawn/Cancelled), For sale by owner, For rent by owner, neighborhood (just listed/just sold), preforeclosure or your proprietary call list is easily loaded and are dynamically managed using our web portal. Requires no special equipment and is compatible with any Mac, PC, tablet and any type of phone.Starting Price: $79 per month -
24
MySalesDialerPro
FieldWorkMobility
MySalesDialerPro is an enterprise class inside sales app utilized by thousands of businesses worldwide! The sales reps are no longer confined to office walls/cubicles and perform only inside sales job instead they prefer to be on the field doing live interactions with the clients, at the same time they want powerful smart phone app to carry on all the aspects of inside sales and CRM. MySalesDialerPro Mobile Application: Offers Powerful Mobile CRM with ton of features, Powerful Auto-Dialer (with various modes and templates covering delivery of sms, mms, email, audio, video and document during call prospecting), Geo-Tracking, Intuitive Reporting with automatic capturing of every action, Financial and Accounting module. The app is fully integrated with salesforce.com and MySalesDialer.com dashboards for reps and managers.Starting Price: $9.99/month/user -
25
AutoReach
AutoReach
AutoReach is a high volume power dialer for the modern sales team that believes the customer journey starts on the first call. Increase connect rate by 30% and talk time by 300% per hour for more quality conversations with prospects. AI powered dial list generation + prioritization. Power, Preview, Blended, and Predictive Dialing Modes. Easily switch between dialing modes best suited to your processes. Deploy in minutes to sales reps that are instantly more prepared to personalize the next call with familiar Salesforce usability. -
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CRMDialer
CRMDialer
Upload your leads and start calling from your phone numbers or ours through the sales dialer. Professional IVR, call recording and live agent monitoring are features that we include out of the box. No downloads or plugins are required. Text messages get replies. Send individual text messages or use SMS templates to follow up with your leads. Upload and assign leads to agents for continuous calling based on campaigns and lead sources. Power through your call lists automatically with sequential dialing. Using call queues, agents receive the right leads and follow-ups on a silver platter. We solved the problem of agents not knowing who to call next. Agents are able to quickly change the status of a lead, add notes, schedule follow-ups and even send personalized emails or text messages during calls. Agents are able to quickly change the status of a lead, add notes, schedule follow-ups and even send personalized emails or text messages during calls.Starting Price: $149 per month -
27
Adapt Engage
Adapt.io
Engage transforms the way your sales teams operate with the power of automation – Emails, Phone Calls, SMS and Social Touches. Generate more pipeline, close more deals. Save time by scheduling and automating follow-up email. Never let your potential customers slip through the cracks. Set reminders for managing your LinkedIn follow-ups. Identify your most engaging contacts with engagement insights. Manage all your potential customers with advanced contact manager. Integrated dialer with click to call from your browser - Coming soon! 2X your prospecting by automating repetitive tasks like follow up emails, phone calls and social touches. Capture your contact’s engagement like email opens, clicks and replies. One-click dialer to connect with your prospects from anywhere at the right time. Measure, Analzse and Optimize with insights and performance across your team leading to more closures. Deep integration with Gmail and CRMs – Salesforce, HubSpot, Pipedrive and Zoho. -
28
Robotalker
Robotalker
You can send many messages without a phone system, Ringless voicemail allows it. Please convey your news to your audience without calling each person. Ringless voicemail saves you time and money. Voicemail listening is faster than texting. Personalization boosts sales. Reaching out to everyone takes time and money. Robotalker's ringless voicemail service can help. Connecting personally to each individual is an efficient way to raise your sales. Still, it demands a lot of time, and personally, reaching out to every individual can be very costly. Robotalker is here to help you with this situation; we offer our customers the top ringless voicemail services. You may save time and money by reaching more people in less time with our affordable services. Through our ringless voicemail service loop, you can make a phone call to leave a voicemail directly to the receipt without a ring or missed call.Starting Price: 9¢ per message for 100 units -
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Mailshake
Mailshake
Put your email outreach on autopilot. Turn cold prospects into warm leads with automated prospecting outreach via email, social, and phone. Connect with more prospects, book more meetings, and generate more sales. Send personalized cold emails at scale. Engage with prospects via phone and social. Manage it all in one sequence, on one dashboard. Contact thousands of prospects all at once with personalized email campaigns, fully automated follow-ups, maximized deliverability, and proven templates. Connect with prospects everywhere they are. Seamlessly incorporate social media into your email outreach sequence, and power through cold calls with Mailshake Dialer. Monitor opens, clicks, and replies for every email you send, and know which part of your sequence is converting with Mailshake Lead Drivers.Starting Price: $59 per user per month -
30
Acarda Outbound
Acarda Sales Technologies
Have a team of outbound calling agents and you want to see them make more calls, close more deals? The answer is Acarda Outbound Team! Working for yourself making outbound calls and you want to be more productive? The answer is Acarda Outbound Solo! Use the Acarda Outbound Call Center with your 3CX Phone to transform your telesales, telemarketing and appointment setting operation. The term autodialer is fairly elusive, this will help you understand what the differences are between them. A Preview Dialer will load the next call details for the agent to preview before the record is dialled out. Good for calls that require some research before contact is made with the call recipient. If the agent needs to click a button to initiate the dial then it operates like a speed dialer, Acarda Outbound is like this; however, if it dials out automatically after a set period of time it may also fall into the classification of an autodialer.Starting Price: $49 per month -
31
GetCalley
CSTech
Calling is one of the ways you keep a check if your lead is still warm. Being a startup or a small business you always have less time to call and more things to do. On top of that, calling each prospect manually is a loss of time and effort if the call goes unanswered. A Dialing mode where you can see a list of numbers you wish to call. You can click on the number you desire to call. A Dialing mode where you can see a list of numbers you wish to call. You can click on the number you desire to call. An Auto Dialing mode in which you just click on Start Calling and Calley auto dialer app keeps dialing next number in the list. Anyone who is a part of a sales team knows the importance of a telephonic call. It is more personalised than an email but dialing numbers manually can be a major drain on your productive time. CALLEY comes to the rescue by allowing you to call multiple numbers without dialing them manually. -
32
PhoneIQ
PhoneIQ
PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.Starting Price: $25 per user per month -
33
Blue Telecoms
Blue Telecoms
Cutting edge telecoms software alongside a robust and powerful communications network to empower your business to do more. Our hosted solution will supercharge your outbound and inbound dialing and organize your call operation while reducing costs. Enterprise-grade SIP Trunking at wholesale rates with unlimited capacity, high-quality, high-volume outbound VoIP services. Reduce your office telephony costs and increase the functionality with unique call routing, call recording and reports. Our purpose-built network handles extremely high call volumes whilst providing exceptional call quality and utmost reliability. Need to contact more clients? With Blue Telecoms, you can take advantage of our industry-leading answer machine detection, outbound number rotation and lead recycling rules. With Blue Telecoms, we use nothing but tier 1 VOIP carriers and infrastructure. Not only this, but we use multiple carriers, ensuring that your important projects don’t go down. -
34
Hero Outbound
HeroBase
Outbound Calling Solution Designed To Meet All Your Sales Needs. These features will enable your agents to be more effective on the phone – so they can sell more and service better. Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Greet prospects by name and dive right into the call without wasting time on preliminaries. Access a real-time representation of your business' call statistics. Monitor the pulse of your call center to judge agent performance and quality. This can be utilized to maximize profitability and efficiency. Ensure that the right agents with the right skills sets are staffed at the right time. Manage risk with compliance and cybersecurity rooted in identity and access management. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call. -
35
VoiceSage
VoiceSage
VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media. -
36
Aloware
Aloware
Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.Starting Price: $35/month -
37
Oki-Toki
Oki-Toki
Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders. The Cloud Contact-Center includes: - Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach. - Ability to share agents between projects, teams, and companies. - Integration of Toll-free, local, and non-geographic SIP numbers. - Handling missed calls with a specialized Callback mode. - An employee motivation system with automatic calculation of bonuses and penalties. - Automated KPI tracking, integrated with speech analytics and evaluation sheets. - Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers. - Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts.Starting Price: $30/user/month -
38
Readymode
Readymode (formerly Xencall)
Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.Starting Price: $150 -
39
Ring.io
Ring.io
The sales telephony platform that will turbo-boost your team results. Ring.io’s dialer helps sales teams make more calls, set more meetings, and close more deals. Unleash your reps’ full potential by automating their phone prospecting tasks. Easily route incoming calls to the most appropriate person in your team, using data from your CRM, no matter the call volume. Never drop a warm lead or valuable customer. Increase call connections, improve rep performance, and optimize every dial for better results with powerful coaching and training tools. Ring.io Pay is the fastest way to accept credit card payments over the phone while staying PCI compliant. Make more sales, collections or donations. It’s easy to get set up with Ring.io! You’ll be calling from your CRM in minutes with absolutely nothing to configure, and smart defaults for most things you may like to customize. Most dialers suck and are infuriating to use.Starting Price: $69/user/month -
40
Dialpad Ai Sales
Dialpad
The only phone built for sales. Warm up the cold call with HD quality plus real-time coaching powered by Ai. Because every closer needs a little help getting there. Video conferencing, dialer, and SMS all in one place so your data is connected and your team isn't overwhelmed with tools. Use speech coaching to let reps know if they’re speaking too quickly, too slowly, using too many filler words, or talking too much. Uncover insights and best practices with call analytics and dashboards. Autolog calls, transcripts, and notes to your CRM so no data is lost. Voice Intelligence helps reps say the right thing on a call with battle cards that display in real-time. See any call’s sentiment, jump in and assist reps, save at-risk deals, and identify the best coaching opportunities. Voice Intelligence uses Speech Recognition to transcribe calls; Natural Language Processing to analyze; and Machine Learning to provide intelligent recommendations--all in real-time.Starting Price: $95 per user per month -
41
Arbeit Dialer
Arbeit Software
Immediately begin making more outbound calls in less time. Regain control over your team’s productivity. Eliminate downtime & double your connection rate. The ability to configure imports once and save the layout for future imports reduces time and resources wasted on monotonous tasks. Custom messaging & optional add-on features like dynamic caller ID allow you to reach your contacts your way. Getting started with Arbeit Dialer is easy and seamless from start to finish with virtually no downtime during & after the fast setup process. Listen in on live or previously recorded calls to assist in coaching & developing agents as well as monitoring for compliance, all while boosting revenue with up to a 60% higher connection rate. Our responsive in-house support team makes getting started with Arbeit Dialer quick, easy, and virtually risk-free. We set everything up for you at no additional cost with little to no downtime and no long-term commitment required on your part. -
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Air
Air AI
Meet Air: the software platform that helps businesses get to market faster, cheaper, and more effectively than ever before. Max: A dialer that turns leads into convos. Most dialers rarely get 25% pickup rates — Max averages 68%+. That's double the number of convos on the same leads. Midas: Midas is a checkout platform with smart features like guaranteed financing for every user, frictionless eSignatures, and more. Odin: Turn your top sales team into 24/7 AI. Odin is our conversation AI that can dial leads, qualify them, and transfer them to your sales team in real time. Sherlock: Find and solve every constraint. Sherlock analyzes every data point your business creates and uses it to identify the constraints preventing you from growth. -
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Truly
Truly
The Better Way To Manage Your (Remote) Revenue Team and Process. Your remote teams' conversations have gone digital, creating more data on customer engagement than ever before. Now you can capture and convert that data into consistent execution, with Revenue Process Automation™. Managing revenue has always been an extremely manual process. Built on anecdotes and spreadsheets, sales teams can't get the coverage they want in deal review, coaching and forecasting, which means real revenue slips through the cracks. With Revenue Process Automation, you can continuously analyze your activity/oppt data against your sales process, to ensure every deal is followed up on appropriately. All natively in the world's leading CRM (Salesforce).Starting Price: $65 per month -
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CallCenterHosting
CallCenterHosting
Enriched with advanced features, cloud-based solutions from CallCenterHosting bring you business success. The success of a call center depends on the efficiency of a dialer and its capabilities to outreach customers. The suitability of dialers depends on the number of agents available and the scale of the need for outreaching customers. Cloud-based call center solutions that help your agents negotiate with customers with the right tools and information. Cloud has taken the call center industry to a completely new level and, it has brought in several innovations that have made it possible to tap the full potential of customer service with the help of cloud-hosted call centers. Use toll free and virtual numbers to communicate and endorse your products or services to your new customers. Steady communication with customers is the key to achieve business success. Companies look for ways to be highly accessible to their customers in terms of how easily the customers connect with them.Starting Price: $7.49 per user per month -
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Today’s customers expect prompt and professional communications. LumenVox’s next-gen Call Progress Analysis (CPA) software with Voice Activity Detection empowers businesses to more effectively reach and engage customers in real-time. LumenVox CPA leverages the strength of LumenVox speech recognition and tone-detection technology to distinguish machines from live humans and business from residence, empowering auto-dialers with superior precision in call-to-agent routing or message delivery. Benefits include: • Payload Accuracy: Improves delivery of voicemail or agent contact from sub-80 percent to nearly 100 percent. • Deployment Flexibility: Can be tailored to behavior based on the application, or per call, and work with several default profiles across the operation. • Filter Noise: AI-powered technology interprets and distinguishes background noise from human voice. • Legal Compliance: Maintains regulatory restriction compliance while benefiting from predictive dialing.
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VoiceSpin
VoiceSpin
VoiceSpin, a veteran in outbound sales, harnesses 16 years of industry experience to offer a comprehensive platform integrating AI and automation. Utilizing VoiceSpin streamlines outbound sales, enhances productivity, and refines agent training. Its features eradicate manual tasks, freeing time for closing deals and hitting targets. Seamless integration ensures a smooth workflow sans system switching. Key features: AI Auto Dialer, Bulk SMS, Coaching Tools, International DIDs, Local Presence, CRM Integration, Real-time Call Monitoring, Reporting & Analytics, Speech Analyzer. Getting started with VoiceSpin is a breeze; sales teams can schedule a demo to explore its capabilities. Seamless integration and initiation of outbound calls yield immediate productivity gains and improved sales outcomes.Starting Price: 36$/User/Month -
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Ricochet360
Ricochet360
Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.Starting Price: $100.00/month/user -
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FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
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CallSquad
CallSquad
CallSquad’s phone and workforce solutions enable companies to scale their customer-facing teams efficiently. Make and receive calls at your desk via you phone or computer. Make and receive calls on the move on your mobile app. Add and remove colleagues and give them different levels of access. Add and remove users and control how they make and receive calls. Connect to any of your systems without using a line of code. Control which calls get recorded and reviewed in real-time. Pay monthly for what you use with no long-term commitment. See how your team are performing with instant analysis. Create campaigns to organize activity and run simultaneously or one at a time. Callers see how they compare to their colleagues on any time period. Complex call queues are made light work of by CallSquad routing technologies. The system figures out when people need to be called with you having to. -
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Sales Sling
Sales Sling
Call Recording Every call that is made is automatically recorded and stored on the contact record within the Sales Sling Lead Management System. Calls are also searchable through our reporting and agent call history features, so you have the ability to easily find, download or flag a call and share it with the agent or other team members for coaching or review. Built into the call making workflow, outcome tracking will become an intuitive and second nature for your agents. Predetermined disposition buttons are incorporated into the call center dashboard and at the end of a call your agent must simply click on an outcome and a contact will move into the appropriate bucket of your sales pipeline. Conference in as many people as you need to for a demo or meeting. Allows you to whisper into the ear of an agent during a call without the client hearing and to take over a call if necessary. This is invaluable when training new talent.Starting Price: $49.99 per user per month