Alternatives to KonnectBot
Compare KonnectBot alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to KonnectBot in 2026. Compare features, ratings, user reviews, pricing, and more from KonnectBot competitors and alternatives in order to make an informed decision for your business.
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1
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
2
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
3
FROGED
FROGED Technologies
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: 1. Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. 2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. 3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.Starting Price: $32.5 per month -
4
LiveChat
LiveChat Software
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.Starting Price: $16.00 per agent per month -
5
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
6
Chatway
Chatway
Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support. -
7
Daykeeper
SkyPorch
Daykeeper gives solopreneurs one inbox for every customer message from their app. Add the support chat widget with your AI builder, or let your coding agent (Claude Code, Cursor) set up the whole inbox with one CLI command. There's no signup form, and it's live in less than a minute. Save your best answers as saved replies. If a customer closes the chat, your reply still reaches them by email. On paid plans, replies come from your own domain. Daykeeper is priced per workspace, never per seat, so adding a teammate costs $0. Free covers 100 conversations a month. Pro is $19.99 per workspace for 2,000. Developers get an API, Node, web and React Native SDKs, and a local MCP server, with scoped permissions and an audit trail for anything an agent touches. Data is hosted in the US, and EU hosting is supported.Starting Price: $0 -
8
GhostChat
The Chat Widget LLC
GhostChat is a lightweight, embeddable live chat widget built for websites, SaaS apps, and WordPress sites. At under 10KB, it loads instantly without slowing down your pages — unlike heavier tools like Tidio, Tawk.to, or Crisp. Conversations are delivered straight to your Gmail inbox, so you reply to website visitors the same way you reply to email. No new dashboard to learn, no extra app to keep open. GhostChat is built on Cloudflare Workers and Durable Objects for global low-latency performance and rock-solid uptime. The widget is fully customizable to match your brand, supports unlimited websites on paid plans, and includes auto-translate for multilingual visitor support. A unique "bring your own agent" webhook lets you route conversations to any AI agent or backend system you choose — perfect for teams building custom AI customer support flows. A free WordPress plugin is available on WordPress.org for one-click installation.Starting Price: $5/month -
9
KalTalk
KalTalk
KalTalk reimagines customer conversations around a single shared inbox for humans and AI agents — covering support and sales in one queue. Embed the lightweight widget on any site and AI agents engage visitors in seconds: answering product and pricing questions, qualifying leads, and resolving support tickets, all grounded in a knowledge base built from your docs, site, and past chats — so replies stay accurate, never made up. When a hot lead or tricky issue needs a person, the AI offers a handoff and routes it to the right rep with full context attached. The platform learns continuously — agents teach and correct the AI, and resolved conversations distill back into knowledge automatically. -
10
Live Chat Alternative
Live Chat Alternative
Live Chat Alternative allows customers to start personal voice conversations with your business directly from your website. Customers can call your phone numbers without the need to install any software. The call is completely free of charge! Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people. We fully understand that experienced sales professionals are always on the move doing meetings, closing deals, and handling many phone calls per day. With such a schedule staying on a chat console and messaging all day is a difficult task. The Live Chat Alternative provides a bridge between online customers and the existing phones of your sales team no matter where they are. -
11
LiveChat4Dynamics
Inogic
LiveChat4Dynamics is a seamless integration tool that brings live chat functionality directly into Dynamics 365 CRM. It provides a unified platform to connect, track, and engage website visitors effortlessly, eliminating the need to switch between multiple platforms. Key Features: Instant Chatting for Website Visitors Instant Notification within CRM Create a CRM Record from LiveChat (OOB or any Custom Entity) Track Conversation History within CRM -
12
Lemur Live Chat
Lemur
Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storageStarting Price: $9 per month -
13
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
14
Zickt
Zickt Ltd
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching. Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data. Key features: - Multi-channel support: web chat, email, and forms in one place - Slack-native: reply to customers directly from Slack channels - Smart routing: automatically assign conversations to the right team - Team collaboration: private notes, assignments, and handoffs - Customer context: full history, custom fields, company profiles - Simple setup in 15 minutes Zickt offers predictable, conversation-based pricing with no hidden fees.Starting Price: $29/month -
15
There There
Spatie
There There is an AI-assisted, human-in-the-loop helpdesk built by Spatie in Belgium. There There unifies email channels and an embeddable chat widget in one workspace, then uses documentation, authored articles and resolved tickets to draft replies and summarise conversations. AI drafts; a human sends. Automations use triggers, conditions, and actions to bring the right context and ticket actions. One workspace can hold every product the team runs. Customer data is hosted on EU infrastructure via UpCloud. AI features use OpenAI. Transactional email goes through Postmark. There There is GDPR compliant and signs Data Processing Agreements. API access, webhooks, Discord, Slack notifications with live ticket context, a beta CLI, and agent-facing tooling are available for teams that need them.Starting Price: $59/user/month -
16
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
17
ChatBeacon
SmartMax Software, Inc.
ChatBeacon is a live chat and conversational AI platform for customer service and sales, developed by SmartMax Software, Inc. Connect with customers through live chat, SMS, co-browsing, and video, with guided chatbots and workflow automation to support your team. Keep conversations fully human, give operators AI assistance, or introduce customer-facing AI at your own pace. Aria AI agents answer routine questions; AI Escalation brings in a live operator with conversation context. Cue helps operators find relevant answers, while Recall CRM brings forward information from earlier interactions. Choose Cloud, Dedicated Private Cloud, or On-Premise deployment to fit your organization's requirements. ChatBeacon serves businesses, financial institutions, government agencies, and support teams across industries, with U.S.-based product support and dedicated account management for every customer. No per-AI-resolution fees.Starting Price: $39/operator/mo -
18
Instant Reply
Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate. -
19
askVela
askVela
askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available. -
20
Text
Text Inc.
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.Starting Price: $25 per month -
21
Richpanel
Richpanel
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.Starting Price: $59/agent/month -
22
Rake
Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.Starting Price: $4/month/user -
23
Chatwik
Chatwik
Chatwik is an all-in-one customer communication and support platform that brings customer conversations into one unified workspace. Teams can manage live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS from a shared inbox. It includes conversation assignment, internal notes, saved replies, customer profiles, CRM, browser session tracking, AI-powered reply suggestions, conversation summaries, translation, and message enhancement. Chatwik also provides a Help Center for self-service support, automation rules, analytics and insights, CSAT tracking, response-time monitoring, and customizable website chat widgets. It helps support, sales, and marketing teams collaborate efficiently, respond faster, and maintain complete customer context across channels.Starting Price: $9.99 -
24
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
25
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
26
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
27
Evoriqa
Evoriqa
Evoriqa is an AI customer-support platform. It trains an agent on your knowledge base and answers customers across website chat, AI site search, WhatsApp, voice, Instagram, Messenger, SMS, Slack and email, all in one unified inbox — capturing leads, booking appointments and handing off to humans when needed. White-label reseller plans available for agencies. Free plan; paid from $29/month.Starting Price: $29/month -
28
My LiveChat
CuteSoft Components
If you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors without any cost. My Live Chat equips you to offer instant, delightful support experience. With live chat, your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other agents to reduce resolution time. Agents can use features, such as canned responses in live support software to offer real-time quality answers. Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. -
29
Askly
Askly
Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.Starting Price: €49 per month -
30
LiveHelp
Sostanza
Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.Starting Price: $5.90 per user per month -
31
Magai
Magai
Magai is an all‑in‑one AI chat platform that enables seamless switching between more than 50 high‑performance AI models within a single conversation thread, preserving full context and history. It offers reusable persona frameworks, built‑in and customizable, that let users write AI instructions once and apply them across models, streamlining workflows. Equipped with an in‑chat document editor, users can draft, edit, and export full articles directly as PDFs or DOCX files, while the prompt enhancer intelligently refines vague inputs into high-quality prompts. Its prompt library saves and organizes your best prompts, which are instantly searchable and reusable. Team collaboration features include live chat invitations, role‑based workspaces, view‑only sharing links, and unified file storage inside conversations. Magai also supports integrated web search, file uploads, and real‑time content retrieval from URLs.Starting Price: $20 per month -
32
ChatKlink
Klink
Talk to your website visitors and don't lose more sales with our Live Chat. Features that make your day easier: Unified Communications. Answer multiple channels like WebSite, Facebook, Twitter in exclusive unified inboxes. Quick Reply. Answer all your channels on a single panel, don't keep your customer waiting. Simplified Reporting. See reports in a simplified way, such as average resolution time, open chats, among others. Close deals directly in the solution. With real-time conversation, don't miss out on opportunities, generate more business. And if you are offline, the solution collects the data for you to contact later. Productive Dashboard. Our dashboard was designed to give productivity to your agents. Create as many agents as you want, during the pandemic there are no limitations. Integrations. Integrate with what you need! In addition to the available integrations, ChatKlink offers Webhooks and API for you to connect with whatever you need. -
33
Re:plain
Re:plain
Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.Starting Price: $4.99 per month -
34
Shopify Inbox
Shopify
Turn browsers into buyers using the power of chat. Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox. Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin. Talk to customers and manage conversations with ease from the mobile app or web. Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence. Get insights into what customers have in their cart when you talk to them using online store chat. Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer. Identify conversations that are likely to lead to a sale with automatic chat classification. Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more. Keep your brand consistent and use saved response shortcuts to help customers quickly. -
35
Ultimo Bots
Ultimo Bots
Ultimo Bots is a no-code AI customer support platform for small businesses. Build agents by describing tasks in plain language and connecting website content, documents and knowledge sources. Agents answer questions, capture leads, book appointments and take actions in connected apps such as Calendly and HubSpot. Deploy across websites and messaging channels, with native Wix, WordPress and Webflow integrations. Human live-chat handoff lets a team take over the same conversation. Includes multilingual replies and lead and conversation analytics. Developed in Switzerland. Plans start at USD 29/month with a 7-day free trial.Starting Price: $29/month -
36
Talki
Talki
Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.Starting Price: €9 per month -
37
Tiledesk
Tiledesk
Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.Starting Price: €25/month -
38
Foxchat
Foxchat
Foxchat is a lightweight live chat widget designed to help websites communicate with visitors in real time through a simple, Slack-native workflow. Positioned as an Intercom-style alternative, the tool enables teams to receive and reply to customer messages directly from Slack, removing the need to manage a separate support dashboard and keeping conversations inside the tools teams already use. The widget can be installed quickly on a website and configured in minutes, allowing startups and small teams to deploy customer chat without heavy setup or complexity. Foxchat also includes AI Assist capabilities that suggest replies within Slack threads, helping teams respond faster while maintaining accuracy through knowledge-base grounding. It focuses on streamlined customer communication by prioritizing speed, minimal friction, and ease of adoption for teams that want live chat functionality without enterprise overhead.Starting Price: $10 per month -
39
Provide Support
Provide Support
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7Starting Price: $13/month/user -
40
Chatdrill
Chatdrill
Chatdrill brings live chat software, an AI chatbot trained on your own content, a shared team inbox, automation, and website visitor tracking into one workspace so a small team can answer every customer in seconds, around the clock. It helps teams capture leads, resolve questions faster, automate repetitive conversations, and keep every customer interaction organized in one place. With real-time visitor insights and AI-powered support working together, Chatdrill makes it easier to engage visitors, improve response times, and deliver consistent customer support without needing a large support team.Starting Price: $35/month/user -
41
Flowcart
Flowcart
Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.Starting Price: $70/month -
42
Keybe SmartChat
Keybe
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions. -
43
Smax AI
VIK Solution Co., Ltd.
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.Starting Price: $25/month -
44
Reponse
Reponse
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. The base is free forever, with unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments shown on the Shopify customer page, loyalty points and referrals, and analytics. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and installs from the Shopify App Store.Starting Price: $299/month -
45
EasyChatDesk
EasyChatDesk
EasyChatDesk is an all-in-one customer support platform that helps businesses connect with their customers through live chat, chatbots, and a powerful ticketing system. With its lightweight website widget, companies can instantly provide real-time support while also automating common questions using AI. The tool goes beyond simple messaging by offering CRM features, analytics, and customer insights, making it easier for teams to deliver fast, personalized, and efficient service. Whether you’re running an e-commerce store, an agency, or a SaaS product, EasyChatDesk ensures that every interaction is tracked and organized in one place. What sets EasyChatDesk apart is its focus on flexibility and affordability. Businesses can customize the chat widget, integrate it with their workflows, and even build forms to capture specific data from visitors. Agents get a clean, intuitive dashboard that makes it easy to manage multiple conversations, tickets, and customer requests.Starting Price: $17/month -
46
Caterfli
Caterfli
Caterfli is a hosted AI-agent platform that connects to PostgreSQL or MySQL databases, REST APIs, OpenAPI services, and MCP servers. It discovers available tables, endpoints, and tools, then drafts agents that users can review and configure. Teams can ask questions or request actions in natural language through web chat; Telegram, Slack, and WhatsApp access is available on eligible plans. Agents can read data, create or update records, run reports, and delegate work to other agents. Workspace roles and permissions limit available actions, and policy checks validate each tool call and its arguments. Destructive or high-risk operations can pause for human approval. Execution traces and change histories support review. Caterfli is for teams seeking a conversational interface to existing business systems without migrating their data. A free plan includes one connection and one agent, with paid plans offering higher limits and additional features.Starting Price: $19/mo -
47
Obi Helper
Obi Helper
24/7 Obi is a smart chatbot that answers visitors' questions about your product or service 24/7, helping convert more visitors into customers. Key Features: Highly customizable design, free of third-party logos or links. Knowledge base containing your product or service details, enabling the AI chat to provide in-depth answers. Configurable in-chat CTA button to drive conversions (subscriptions, calls, appointments, etc.). Compatible with all major website or ecommerce builders (Wix, Squarespace, Shopify, WooCommerce, etc.). -
48
Interakt
Fizzy Software
A dashboard that saves you time, all the numbers you want to track and know in one place. Capture Leads through Feedback form, Live Chat, Notifications or upload your own. Setup automated and trigger based emails to send relevant content and offers to your leads. Segment and remind your team to follow up with hot leads. Capture lead conversion in the lead funnel and follow up with leads when convenient & necessary. Import multiple leads book and we'll make sure of no redundant entries. Make manual entries or save leads from Live-Chats. Capture anonymous visitors and convert them to leads using exit popups with smart targeting. Turn visitors to customers & customers to revenue by providing support & increasing sales. Gather feedback & support customers like a pro, never miss a ticket & keep customers happy. Support customers across web & mobile while you sleep with a custom branded FAQ page. -
49
Kodif
KODIF
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences. Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations. There are three tiers. Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents. Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands. The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography. All Agents also act as AI Shoppers, recommending products, -
50
Omnito
Omnito
Omnito is a customer engagement platform that connects every step of the customer interaction in one workspace. Meeting Booker handles intelligent scheduling and routing. AI Notetaker captures recordings, summaries, and action items automatically. Live Chat and Messaging delivers real-time and async customer engagement. Omni-Inbox brings every conversation across chat, email, and SMS into one shared view. AI Copilot assists teams with chat engagement and routing, booking, meeting preparation, research, and follow-up. Most teams juggle three to five separate tools to schedule meetings, handle conversations, take notes, and send follow-ups. Omnito replaces that stack with one connected system so nothing falls through the cracks between interactions. Works with any CRM. A native Salesforce integration is also available. Formerly known as SUMO Scheduler, Omnito has supported more than 100,000 users over 18 years.Starting Price: $13/user
