Audience
Small and mid-size businesses in Southeast Asia that sell and support customers on WhatsApp and web chat, with 3 to 100 people on the team.
About Axonave
Axonave is a cloud-based customer engagement platform combining CRM, help desk, live chat, WhatsApp messaging and email ticketing in one workspace. Chats, tickets, leads, deals and customer activity are linked to a shared customer record. Teams can route conversations by skill, manage tickets with service-level agreements and automations, publish a help center, and use a customer portal, surveys and reports. A visual chatbot builder supports menus, questions and handoffs to agents. AI features can draft agent replies and answer customers from published help-center content with a link to the source article, with uncertain requests handed to a team. Sales functions include lead qualification, a deal pipeline and meeting booking. Axonave is delivered as a browser-based service for customer support, sales and operations teams; its Basic and Pro plans bundle different combinations of these tools.
Other Popular Alternatives & Related Software
Supportbench
Supportbench is a powerful customer service management tool that helps you deliver exceptional customer support. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments.
Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs.
Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more.
Our reviews SAY IT ALL ..🎤.
Learn more about Supportbench
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms.
Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat.
Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
Learn more about Social Intents
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
Learn more about LiveHelpNow
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
Learn more about Tidio
Pricing
Starting Price:
$59/month
Pricing Details:
Basic: $59/month for 3 seats (up to 10); extra seats are $19/month, or $190/seat/year. Annual plan: $590 for 3 seats. Pro: $199/month for 5 seats (up to 100); extra seats are $35/month, or $350/seat/year. Annual plan: $1,990 for 5 seats. Annual billing costs 10 monthly payments. Basic AI packs are $20/month per 1,000,000 tokens; Pro includes 2,000,000 tokens/month, with extra 1,000,000-token packs at $20/month. Prices are USD before tax. Meta bills WhatsApp messaging separately. Pro has a 14-day free trial; no card required.
Free Trial:
Free Trial available.
Company Information
Axonave Technologies
Founded: 2026
Malaysia
axonave.com
Videos and Screen Captures
Visual chatbot flow builder with connected conversation nodes and handover settings.
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online
Axonave Frequently Asked Questions
Q: What kinds of users and organization types does Axonave work with?
Axonave works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Axonave support in their product?
Axonave supports these languages: English, Malay, and Chinese (Simplified).
Q: What kind of support options does Axonave offer?
Axonave offers support via 24/7 live support and online.
Q: What other applications or services does Axonave integrate with?
Axonave integrates with: Axonave PathPilot, Google Workspace, Gmail, Microsoft Outlook, Microsoft 365, and WhatsApp.
Q: Does Axonave have an API?
Yes, Axonave has an API.
Q: What type of training does Axonave provide?
Axonave provides training in the form of documentation, live online, and in person.
Q: Does Axonave offer a free trial?
Yes, Axonave offers a free trial.
Q: How much does Axonave cost?
Pricing for Axonave starts at $59/month.
