Alternatives to GuestTouch
Compare GuestTouch alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to GuestTouch in 2026. Compare features, ratings, user reviews, pricing, and more from GuestTouch competitors and alternatives in order to make an informed decision for your business.
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1
Birdeye
Birdeye
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. -
2
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
3
Broadly
Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you. -
4
ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
5
Get More Reviews
Get More Reviews
Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.Starting Price: $99 per month -
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GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
7
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
8
Viqal
Viqal
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Utilizing AI for natural conversations, Whatsapp as a guest communication channel and integrated with a hotel tech stack, it automates standard guest inquiries and can add extra revenue per booking through automated upselling. Integrating Viqal with your existing tech stack augments your capabilities with a focused approach to guest communication through WhatsApp, the leading messaging platform.Starting Price: €2.99 per room/month -
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TrustYou
TrustYou
TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. -
10
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
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Viff
Viff
Viff is an AI assistant that generates courteous and contextual responses to your guest reviews instantly. Respond to reviews consistently, improve your online reputation, and grow your bookings. 87% of travelers are more likely to book when businesses respond to reviews. Responses make you stand out and instill confidence in travelers researching their next stay. Responding to reviews can be difficult when staff has 100 things to do. Viff learns your tone and brand voice from the initial inputs. Craft accurate responses instantly and respond consistently to all guest reviews. Our customers have experienced 5x jumps in booking volumes and a 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews. Just select the review text, and click on the Viff icon. When we say "generate responses in a single click" we mean it literally! Viff works out of the box with every website and every property/reputation management system under the sun. -
12
Hotel Speaker
Hotel Speaker
Hotel Speaker is an AI + human review management solution that helps hotel managers respond to guest reviews across platforms with speed, consistency, and authenticity. By combining advanced natural language processing with multilingual native writers, Hotel Speaker delivers personalized replies aligned with each property’s unique style. Its “Extreme Personalization” approach ensures every response reflects brand guidelines and tone of voice. Beyond reputation management, replies act as a marketing tool, promoting property strengths at the crucial moment before travelers book. The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers retain editorial control and track performance through a dedicated dashboard. With quick turnaround and multilingual support, Hotel Speaker strengthens guest connections, preserves brand voice, and drives incremental bookings. -
13
KePSLA
KePSLA
KePSLA works with hotels and the hospitality industry to provide guest feedback solutions, social listening tools, deep guest analytics & competition watch. Our solutions helps our customers to better understand their guests and thus hyper personalize the product and services. We guarantee ROI on our solution within 60 days of installation and a noticeable positive impact on your bottom line. Our solutions cover the entire spectrum of the traveler journey from creating inspiration, helping in research, improving the booking process, enhancing travel experiences & influencing advocacy. Power your business with our Review Intelligence solution. Manage your online reputation, grow your reviews on sites that matter to you most, deep dive into guest reviews and understand your hotel performance by the department. -
14
Rannkly
Rannkly
Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connectingStarting Price: $9 per month -
15
Reputation.com
Reputation.com
Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.Starting Price: Contact Us -
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Reviews Manager
Reviews Manager
Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.Starting Price: $40 -
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Myopolis
Myopolis
A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.Starting Price: $28 per month -
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Sync Reviews
Sync Reviews
Sync Reviews is a complete reputation and review management software built for field-service businesses such as plumbing, HVAC, roofing, painting, landscaping, and cleaning companies. Instead of relying on low-response SMS or email review links, each crew member gets a personal QR code that customers scan to record a 30-second video review and before/after photos directly on-site, no app or account needed. These are automatically showcased through a live reviews widget, AI-generated social posts, and a public business profile, while an AI chatbot captures leads around the clock. A built-in Reputation Guard disputes unfair reviews and tracks competitor ratings, helping businesses maintain their reputation. Plans start at $99/month, and the platform currently holds a 4.9-star rating from 182 reviews.Starting Price: $99/month -
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Reply Champion
Reply Champion
Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.Starting Price: $10/month -
20
RightResponse AI
RightResponse AI, Inc.
RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.Starting Price: $10/location/month -
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LocalImpact
LocalImpact
LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.Starting Price: $19/month -
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GiveMe5.ai
GiveMe5.ai
GiveMe5.ai is a comprehensive review management platform that enables businesses to take control of their online reputation. With its advanced features, such as review monitoring, sentiment analysis, and review response automation, GiveMe5.ai makes it easy for businesses to manage and monitor their online reviews from one centralized platform. The platform helps businesses increase their online visibility and credibility by leveraging the power of customer reviews. GiveMe5.ai enables businesses to collect, manage, and showcase customer reviews on various online platforms, including Google, Facebook, Yelp, and more. Designed with ease-of-use in mind, GiveMe5.ai is suitable for businesses of all sizes and industries. The platform offers flexible pricing plans and provides personalized support to help businesses get the most out of their review management strategy. Sign up for free trial today and start harnessing the power of customer reviews!!Starting Price: $29/month -
23
Scarlet Connect
Scarlet Connect
Scarlet Connect is a cloud-native hospitality communication and operations platform built specifically for hotels to centralize sales, guest engagement, reputation management, and operational workflows in one place, helping teams streamline tasks, boost bookings, and elevate guest satisfaction without extra workload. It unifies tools such as a guest management system, sales prospecting, e-signature and credit card authorization, guest messaging, digital tipping, review response, and reputation management so hotels can discover more group and individual guests pre-stay, personalize in-stay service, and capture sentiment-driven insights to increase return revenue and positive ratings. Its sales prospecting tool helps uncover and contact leads faster, while automated guest messaging and request tracking speed responses and reduce front desk burden. Reputation features aggregate feedback and automate replies across major review platforms to protect and enhance online ratings. -
24
Wooflo Pro
Wooflo
Is your local business finding it hard to attract new customers? With 85% of consumers trusting online reviews as much as personal recommendations, your online reputation is crucial for success. Poor visibility and negative feedback can significantly hinder growth, but Wooflo Pro is here to help. This AI-powered platform is designed specifically for local businesses, providing essential tools to generate, monitor, and respond to reviews across multiple platforms. With Wooflo Pro, you can effectively manage your online presence& enhance your reputation. Key Features: ✅ AI-Powered Review Management ✅ Business Location Management ✅ Integration with 20+ Review Sites ✅ Advanced Negative Feedback Protection Review Management Tools ✅ Multichannel Review Management ✅ Review Generation Tools ✅ Comprehensive Insights & Analytics Local SEO Enhancement ✅ High GMB Rankings ✅ Enhanced Visibility ✅ Dynamic Review Showcase on Website & Social MediaStarting Price: $29 per month -
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Reviux
Reviux
Reviux is an AI-powered Google review management platform designed for businesses and agencies that want to save time while maintaining a professional online reputation. Reviux connects directly to Google Business Profile, allowing businesses to manage their reviews from one dashboard and generate personalized, natural-sounding responses with AI. Businesses can automatically publish replies based on customizable rules, adjust the tone of responses, manage multiple business locations, detect different languages and respond accordingly. Reviux also analyzes customer sentiment and recurring topics across reviews, helping businesses identify trends, understand customer feedback and uncover opportunities for improvement. The platform is designed to make review management simple and scalable, from independent restaurants and local businesses to agencies managing multiple client locations.Starting Price: $19/month -
26
Liftify
Liftify
Liftify is an AI-powered reputation and customer experience platform that helps companies increase their online reviews, monitor and respond to feedback, and turn customer sentiment into measurable business growth by automating key interactions and insights across review sites and internal surveys. It provides a suite of products including Review Pro for generating more 5-star reviews and improving SEO and sales; Experience Pro for collecting and analyzing internal feedback; Loyalty Pro to grow repeat business and customer lifetime value; and Convert Pro for converting more prospects with tools like website chat and automated follow-ups, all supported by AI-enabled tools that help craft responses and surface key themes from feedback. Businesses can centralize review monitoring with real-time alerts and respond directly from the dashboard, track issues with case management, and integrate Liftify with CRMs and POS systems to automate data flow and improve campaign success. -
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SurgePoint
SurgePoint
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly. -
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Trustpilot
Trustpilot
Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.Starting Price: $199.00 per month -
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LocalClarity
LocalClarity
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto ResponseStarting Price: $12 per month -
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GMBapi.com
GMBapi.com
Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!Starting Price: $4 per listing per month -
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Up Review
Up Review
Up Review is a French SaaS platform designed to help local businesses such as restaurants, hotels, retail stores, and franchise networks manage their online reputation and customer engagement. The tool enables businesses to collect Google reviews directly at the point of sale through QR codes or NFC tags, increasing both participation and visibility on search engines. A key feature is the gamified contest system that encourages customers to leave a review in exchange for a chance to win a prize, making the process more interactive and rewarding. In addition to review management, Up Review offers automated marketing campaigns via SMS and email, fully customizable branding, and real-time performance tracking via a centralized dashboard. The platform is suitable for both independent businesses and agencies, offering white-label options and multi-account management. Up Review helps physical businesses boost their e-reputation and build stronger customer relationships.Starting Price: $29/month -
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ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
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Reva
Reva
Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.Starting Price: $39 per month -
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Social Places
Social Places
Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.Starting Price: Based on Location Count -
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Vista Social
Vista Social
Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!Starting Price: $64 /month -
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Whistle Messaging
Whistle Messaging
Travelers, more than ever before, are demanding contactless experiences. Now is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive reviews, streamlines operations, and integrates with 50+ property management systems. TryWhistle Free! Travelers, more than ever before, are demanding contactless experiences and easy, instant communication with their hotel. Whistle’s easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, streamlines operations and more. Use artificial intelligence chatbot that is designed to be personalized and drive more bookings and enhance the guest experience. -
37
Rectangled
Isometrica Experiences
Get superfast business reviews, feedbacks and drive more sales for your business with our world's first AI-powered online reputation management tool. Track your business activity with our real-time dashboards We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you! Garner super fast reviews from your real customers and turn your customers in to brand advocates. Get more responses from your audience with our creative and interactive forms. No coding required! Simple setup and easy to use. Integrate with you in-store POS and let the automation do the work. We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you. Be the most loved and trusted business in your area with our OR platform. Know what your customers respond to the most and leverage customer insights to drive your business decision making.Starting Price: $202 -
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guestext
guestext
Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity. -
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Home Care Pulse
Home Care Pulse
Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers. -
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Loopon
Loopon
Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.Starting Price: €100 per hotel per month -
41
Preferrd
Preferrd
Collect, manage and showcase your Google reviews to build trust, increase website traffic and boost sales. The only tool you'll need to build a successful reviews strategy for your business. Collecting reviews used to be tough. We've made it super easy. All of your reviews in one place. With awesome analytics. Customizable tools to showcase your reviews. Everywhere. Most other reviews platforms only collect reviews at the company level. But Preferrd is built for professionals, and we know your business is driven by relationships. That's why our reviews are collected at the consultant level.Starting Price: $60 per month -
42
TrustLoop
TrustLoop
Feedback & review automation built for tech, powered by AI. Build social proof by capturing more positive reviews. Gather internal feedback at the most opportune times, and only when customers are not completely satisfied. If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of your choice. Our AI integration will automatically surface actionable insights from the feedback and reviews. Customize your popup widget with your own CSS, and never slow your site down. Only 2 lines of code are needed. Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in. Easily edit any part of the survey, widget, and landing page. Add a link to your email sequences or dashboard. Survey builder is intuitive and smooth, easy to set up in one minute or less, fully customizable, and easily editable.Starting Price: $27 per month -
43
Olery
Olery
Stimulate direct bookings by integrating summarized review content on your website and marketing messages. Use case examples: online travel agencies, destination marketing organizations, hotels, restaurants, attractions. Access to reviews of all relevant platforms and more than a decade of historical hospitality data, to make data-driven decisions. Use case examples: real estate investors, financial institutions, third-party suppliers, tourism authorities, hotels, restaurants, attractions. Natively integrate hospitality review data & reputation management functionality in your existing software solutions or use our white-label reputation dashboard for your hospitality clients. Use case examples: software vendors, service providers, hotels, restaurants, and attraction chains. -
44
Bizrate Insights
Bizrate Insights
Bizrate Insights is a customer feedback and experience platform that collects verified voice-of-customer data at key stages of the online shopping journey, including pre-purchase, purchase, and fulfillment, then turns that data into actionable insights to help brands improve satisfaction, retention, and growth. It enables unlimited survey invitations and responses, tracks metrics such as Net Promoter Score (NPS) and customer journey intelligence, and benchmarks performance against competitors to pinpoint friction points and opportunities. It includes tools for syndicating verified reviews to boost search visibility and build brand credibility, and its dashboards provide real-time analytics to support data-driven decisions. Bizrate Insights supports expert insights analysis and customizable reporting so teams across e-commerce, UX/CX, marketing, and customer support can rapidly identify trends, understand sentiment, and reduce site abandonment.Starting Price: $450 per month -
45
Retamo
Retamo
Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.Starting Price: €19 per account per month -
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VenueLytics
VenueLytics
See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.Starting Price: $79.00/month -
47
Spillover
Spillover
Spillover is an integrated growth platform built for restaurants, connecting digital marketing, online revenue, reputation, and guest engagement in one centralized Command Center. Restaurants can manage their website, menus, events, inquiries, SEO, analytics, online ordering, ecommerce, reservations, customer data, and campaign performance without juggling separate logins or disconnected tools. Professional, mobile-friendly websites are customized to each brand and designed to help guests quickly find locations, hours, menus, reservations, ordering, catering, gift cards, and other ways to take action. ENGAGE supports targeted email and text marketing with segmented subscriber lists, automated customer journeys, campaign templates, AI-assisted content creation, a shared media library, QR codes, surveys, and real-time click tracking. SENALYSIS brings social media, reviews, messages, and business profiles together, allowing teams to create and schedule campaigns. -
48
Guestar
Guestar Pte. Ltd.
Guestar provides AI Guest Communications for Property Managers to Improve guest reviews, Increase response rate to 100%, Automate upsells & increase bookings, and Reduce typical response time to minutes. Guestar is your sales assistant--online 24 hours to immediately answer guest inquiries on OTA channels, and close sales. Every inquiry, every language, every time.Starting Price: $8/month -
49
Zuzapp
Zuzapp
Today's generation of mobile guests, business travelers, conference attendees and local residents, expect modern ways to connect with their hotels and engage the cities where they are traveling. Likewise, hoteliers know that satisfying the expectations of digitally-savvy guests directly correlates with increasing direct bookings, boosting service sales, improving satisfaction, and increasing TripAdvisor rankings. Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay. Find out how you can uniquely deliver a mobile, local and personal experience to your valued guests. Improve guest satisfaction and recovery by allowing guests to make a request, share a concern and ask question that will enhance their stay.Starting Price: $49 per month -
50
Revuow
Beratics
Revow helps you to create customized and professional responses to each review. The way you respond is more important than the review itself. Your AI front-desk manager to respond to online reviews. Automate your workflows with AI, save time and respond to your online reviews with Revuow. Giving an adequate and customized response is much more important than the review itself. The statistics say that any brand should respond to 40% of their online reviews in order to optimize the conversion of their website visitors to customers. The responses must be formal and customized. The team that developed the Revuow had two clear goals: Increase the revenue of the customer in long term and save costs by freeing the manager to do more creative work. Responding to a review correctly is similar to skating on ice, one mistake can cost a lot to your online reputation. We built a tool that skates for you perfectly.Starting Price: $31.50 per month