GuestTouch vs. Social Places Comparison


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About Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA	About Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Hotel owners interested in a hotel reputation platform	Audience Companies looking for a reputation and omnichannel customer care solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing Based on Location Count For Businesses with a Single Location: * We offer a comprehensive package at $208.95, covering essential services like Listings Management, Reputation Management, and Social Media. * This ensures your single location makes a strong digital impression, right here in the heart of your community. Scaling Up: 2-5 Locations: * As you expand, our pricing scales efficiently. For businesses with 2-5 locations, the total package is $163.88. * We understand the challenges of multi-location businesses, and our pricing reflects that.\ Growing Further: 6-10 Locations: * For businesses with 6-10 locations, we offer a total package of $88.28. * This pricing tier is designed to support your growth while maintaining a strong online presence. Larger Enterprises: 11+ Locations: * As your business grows even larger, our pricing continues to scale down, ensuring you get the best value for your investment. * We offer cost-effective solutions for enterprises with up to 2000+ locations, with total package pricing ranging from $6.30 a location. Listings, Reputation, Social, Listening, Ads & Bookings Individual Service Breakdown: * Modular offering with individual pricing for each service (Listings, Local Pages, Listening Reputation, Social, Ads, Bookings, and MyHub) Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information GuestTouch United States www.guesttouch.com	Company Information Social Places Founded: 2015 South Africa socialplaces.io
Alternatives Guestmeter	Alternatives Reputation.com
GuestRevu	Uberall
TrustYou	Birdeye
Podium	PinMeTo
ReviewInc View All	GMBapi.com View All
Categories AI Review Management Chatbot Customer Communications Management Customer Feedback Customer Satisfaction Guest Messaging Live Chat Messaging Reputation Management Review Management Survey	Categories AI Review Management Appointment Scheduling Customer Feedback Local Listing Management Local Marketing Local SEO Marketing Analytics Reputation Management Review Management Social Listening Social Media Management Store Locator
Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label	Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Show More Features Local Marketing Features Advertising Management CRM Email Marketing Feedback Management Live Chat NAP Management (Name/Address/Phone) Online Listings Management PR Management Reporting / Analytics Review Management SEO Management Social Media Management Store Locator Website Management Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring
Integrations Tripadvisor WhatsApp ASI PMS Bing Maps Booking.com Cloudbeds Expedia FLEXIPASS Facebook Google Business Profile HERE Instagram Little Hotelier Mews Opera RMS Cloud SiteMinder Stayntouch PMS Trustist Zapier Show More Integrations View All 16 Integrations	Integrations Tripadvisor WhatsApp ASI PMS Bing Maps Booking.com Cloudbeds Expedia FLEXIPASS Facebook Google Business Profile HERE Instagram Little Hotelier Mews Opera RMS Cloud SiteMinder Stayntouch PMS Trustist Zapier Show More Integrations View All 11 Integrations
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