Audience

Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers

About SurgePoint

SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.

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Pricing

Free Trial:
Free Trial available.

Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SurgePoint
www.thesurgepoint.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Support
Online

SurgePoint Frequently Asked Questions

Q: What kinds of users and organization types does SurgePoint work with?
Q: What languages does SurgePoint support in their product?
Q: What kind of support options does SurgePoint offer?
Q: What other applications or services does SurgePoint integrate with?
Q: Does SurgePoint offer a free trial?

SurgePoint Product Features

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label

SurgePoint Additional Categories