Alternatives to SurgePoint
Compare SurgePoint alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SurgePoint in 2025. Compare features, ratings, user reviews, pricing, and more from SurgePoint competitors and alternatives in order to make an informed decision for your business.
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ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
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Rannko
Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!Starting Price: $49 / month -
3
Aireview
Aireview
Aireview is a comprehensive SaaS platform designed for small and medium businesses to efficiently manage their online reputation. It integrates with multiple review platforms such as Google, Facebook, and Yelp to aggregate reviews into a single dashboard. Powered by AI, Aireview automates professional and personalized review responses in seconds, helping businesses save time and overcome language barriers. Key features include: Automated review responses tailored to customer feedback Multi-platform review aggregation and management AI-driven sentiment analysis to prioritize and highlight reviews QR code generation to encourage customers to leave reviews easily Automation of review request campaigns via email and SMS to proactively gather feedback Display of positive reviews on business websites to boost SEO and customer trust Full onboarding and dedicated support for seamless setup Flexible pricing plans with free trial optionsStarting Price: $40/month -
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Reviews Manager
Reviews Manager
Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.Starting Price: $40 -
5
Empower Reviews
Empower Reviews
EmpowerReviews is an automated reputation management platform, developed to empower business owners to proactively control and expand their reputation. Our technology allows small business owners to request and manage positive reviews, address negative reviews and develop their brand reputation online. We make it easy, so you can focus on your business! Maximize efficiency - eliminate countless hours needed to generate positive reviews. Customers automatically receive a simple form to provide feedback. Customer feedback and online reviews are gathered a central control panel that displays the rating scores and reviews. Positive reviewers are automatically signed in and routed to Social and Directory sites like Google and Facebook. Email notifications provide real-time alerts when feedback is provided. Negative reviews are captured for internal use, but are not published. -
6
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
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LocalReviews
OneLocal
Earn reviews on key platforms faster than ever before. Our reputation management system automates your review generation process, allowing you to collect, review and respond to customer feedback — all in one place. People trust reviews over any other form of advertising. Potential customers need to be assured they're making the right purchasing decision. We help you give your customers the assurance they need by encouraging them to leave positive reviews on your public platforms. 92% of prospective customers check online reviews before making a buying or hiring decision. LocalReviews Features. Collect feedback from your customers’ preferred channels and manage your online reputation with our best-in-class dashboard. Generate hundreds of reviews. Our reputation management system never misses an opportunity to collect reviews from your customers. Posting on cruise control. With just a few clicks, customer reviews are posted to popular review sites. -
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Localyser
Localyser
Designed for multi-unit brands to give your team an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management: - Gather, track & reply to all your online reviews - Manage all of your social media messages in one spot - Generate feedback to lift your star rating - View all your brands’ and locations insightStarting Price: $49 per location per month -
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5th Star
5th Star
Protect your Business’s Online Reputation with 5th Star, The #1 Reputation Management Plugin for WordPress. 5th Star collects and manages reviews from your visitors. Positive reviews are redirected to the review platform of your choice (Google, Yelp, Trustpilot and More) while negative reviews are blocked and redirected to your email. Take control of your online reputation today with 5th Star! Get more Positive reviews and Block Negative reviews before they're posted publicly. 88% of the consumers trust online reviews from reliable review platforms as much as personal recommendations. 92% of customers are more likely to use a service or buy a product after reading a positive review from trusted review sites. Google and other search engines use reviews from major review platforms as a ranking factor in local search.Starting Price: $9.99 per month -
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Up Review
Up Review
Up Review is a French SaaS platform designed to help local businesses such as restaurants, hotels, retail stores, and franchise networks manage their online reputation and customer engagement. The tool enables businesses to collect Google reviews directly at the point of sale through QR codes or NFC tags, increasing both participation and visibility on search engines. A key feature is the gamified contest system that encourages customers to leave a review in exchange for a chance to win a prize, making the process more interactive and rewarding. In addition to review management, Up Review offers automated marketing campaigns via SMS and email, fully customizable branding, and real-time performance tracking via a centralized dashboard. The platform is suitable for both independent businesses and agencies, offering white-label options and multi-account management. Up Review helps physical businesses boost their e-reputation and build stronger customer relationships.Starting Price: $29/month -
11
Boostly
Boostly
Boostly is a professional online reputation management service focused on helping businesses improve their ratings and grow customer traffic across popular review platforms. They support major sites such as Trustpilot, Google Maps, TripAdvisor, Yelp, Airbnb, and more. Boostly’s process begins with analyzing a business’s current reputation, followed by developing and implementing a customized strategy to address negative feedback and increase positive reviews. Their team actively manages reviews and monitors progress to ensure sustained improvements. Pricing varies by platform, with each review priced according to platform norms and minimum review requirements. Boostly’s case studies show significant rating improvements for restaurants, dental clinics, and hotels through genuine reviews from real users over several months.Starting Price: $17/month/1 task -
12
NiceJob
NiceJob
NiceJob is an all-in-one reputation marketing platform built to help small businesses generate more reviews, referrals, and sales. It automates review requests and publishing, ensuring your business becomes top-rated on platforms like Google and Facebook without expensive ads. With built-in referral tools, businesses can double word-of-mouth leads and convert them into paying customers. Social proof features transform reviews into ready-to-share content for websites and social media. Users report 4x more reviews, higher conversion rates, and significant sales growth after adopting NiceJob. Trusted by over 50,000 businesses, NiceJob provides affordable, easy-to-use tools that deliver measurable ROI.Starting Price: $75 per month -
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Flyte
Flyte
The future of digital is local. Manage your client's reviews, reputation and local marketing from one beautiful platform. Review, Feedback and Online Reputation Management for local business. Most searches for businesses now come from location-aware devices that show map results ahead of organic ones. Here, reviews matter and consumers now rely on reviews for everything from 6 figure cars down to $2 coffees. Monitor all of a company's reviews and feedback from one dashboard. Receive an alert sent to you or your client whenever a negative or damaging review is posted, so you can fix issues before they become problems. Imagine being able to increase conversions by sending different messaging to different people based on how they felt about a business, not just what they previously purchased. We make it easy to build campaigns that change based on how consumers feel, giving you more relevant messaging and an increased ROI.Starting Price: $25 per month -
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Score My Reviews
Score My Reviews
Getting reviews doesn’t have to be complicated or require you to hire more staff—you can quickly get them using our online reputation management system. To start the process, login to your dashboard from any device and simply enter your customer’s name, email and/or mobile number and we’ll handle the rest. Your customer receives an email, text message or both, asking them whether they would recommend your business to others or not. Positive responders are instantly probed to leave a review. When the customer indicates that he/she would recommend you, our system directs them to your review sites like Facebook, Google, Yelp or any other review site of your choice.To make it easy for the customer to leave feedback, our system takes the customer directly to the review box. This eliminates the need for the customer to look you up online and find the right area to leave the review. With our platform the customers can see your review sites and leave feedback within a matter of seconds.Starting Price: $39.00 per month -
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Kydos
Kydos
97% of consumers read reviews before making a purchase. With 9 out of 10 people trusting those online reviews as much as word of mouth, it’s more important than ever to gather reviews. Easily send requests via SMS Text or Email. Your clients will receive a message asking them to review you online. See and respond to all reviews posted, regardless of the platform. Manage all your online reviews in one easy dashboard. Get notified immediately when someone leaves a review for you online or fills out a customized feedback form. We’ve brought together the essential elements of online reputation management and are make it easy for you to take control of how customers see your business. Our dashboard helps you easily get and manage online reviews, address feedback from customized forms, and keep your information up to date on 50 online directories. We know how hard you work on your business, which is why we put the power of reputation management back into your hands.Starting Price: $300 per month -
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Avarup
Avarup
Avarup is a unified review management tool that brings together customer feedback from various platforms. It enables timely responses, sentiment analysis, testimonial widgets, and social media amplification, fostering improved customer engagement and business growth. Centralizing customer reviews from various platforms, Avarup presents an all-in-one dashboard to track and respond to feedback, whether it's from Google, Facebook, Yelp, or another review platform. This unified approach eliminates the hassle of managing multiple platforms. By allowing businesses to respond to reviews directly from the dashboard, Avarup fosters seamless communication with customers. Beyond communication, Avarup aids in comprehending the sentiments behind reviews. Its robust review data analyzer identifies patterns, trends, and areas of focus from customer feedback, equipping businesses with actionable insights.Starting Price: $99 -
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Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
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GiveMe5.ai
GiveMe5.ai
GiveMe5.ai is a comprehensive review management platform that enables businesses to take control of their online reputation. With its advanced features, such as review monitoring, sentiment analysis, and review response automation, GiveMe5.ai makes it easy for businesses to manage and monitor their online reviews from one centralized platform. The platform helps businesses increase their online visibility and credibility by leveraging the power of customer reviews. GiveMe5.ai enables businesses to collect, manage, and showcase customer reviews on various online platforms, including Google, Facebook, Yelp, and more. Designed with ease-of-use in mind, GiveMe5.ai is suitable for businesses of all sizes and industries. The platform offers flexible pricing plans and provides personalized support to help businesses get the most out of their review management strategy. Sign up for free trial today and start harnessing the power of customer reviews!!Starting Price: $29/month -
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EmbedReviews
EmbedSocial
EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more.Starting Price: $29 per month -
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TrueReview
TrueReview
Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.Starting Price: $23 per month -
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Reputation.com
Reputation.com
Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place. -
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Famepilot
Famepilot Internet
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered. -
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GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
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Review Tool
Review Tool
Your prospects search for your services online to find your business, you need 5-star reviews to show you are the right choice for them, the more, the better. Review Tool's reputation management software, helps you get more reviews. It's easy to send a review request with the Review Tool and it's easy for your clients to leave a review for you with it. Our reputation management software has everything you want to manage your online reviews under one roof. Gain insights into your competitors’ reviews and ratings see how you are doing compared to the top players in your market. Add reviews and rating schema markup to your site to gain a featured snippet on Google search results that shows your average star rating. Add unlimited users to your account and compare your employees’ performance in getting reviews via an interactive reporting dashboard.Starting Price: $69 per month -
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ReputationStacker
ReputationStacker
ReputationStacker is automated software that helps you get more reviews and feedback from your customers, improve their experience, and grow your business. Just add your customers into the dashboard and watch as the system sends them an email or text message with a single-questions survey. It automatically identifies your happy customers and sends them to the online review sites of your choice to post a review, while unhappy customers can let only you know what's wrong so you can fix it privately. Review monitoring notifies you when new reviews are posted to any online review site and logs them in your dashboard so you can manage your entire online reputation in one place. Our Review Stream widget allows you to show off your best reviews directly on your own website. You can even set the system to automatically share positive reviews on your social media pages.Starting Price: $69 per month -
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SocialPilot
SocialPilot
An easy to use Social Media Scheduling and Analytics Tool helping small businesses, social media professionals & digital agencies in automating their social media marketing efforts. SocialPilot has an extended list of features curated in each plans keeping - "how this would make your social media marketing efforts easier" in mind. SocialPilot Reviews is a robust tool designed to help businesses manage and enhance their online reputation. By centralizing review management, it enables users to generate and respond to customer feedback across multiple platforms. The tool offers bulk email and SMS features, simplifying the review request process for businesses with multiple brands or locations. It streamlines interactions, allowing teams to track, analyze, and respond to reviews in real-time. With seamless integration options, including CRM systems, SocialPilot Reviews makes it easier to engage with customer sentiment, improve brand perception, and drive growth.Starting Price: $30/month -
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Hello Reviews
Hello Reviews
Want an easy (and smart) way to get loads of positive reviews? With Hello Reviews, you can take your reputation to the next level and increase your bottom line. Are you an agency wanting to help clients by offering a proven way to increase their reputation? Hello Reviews has an agency/partner program! Start generating a healthy profit and scale your agency. If you are an enterprise or aren’t sure where you fit, contact us and we will help orient you. It’s helped countless businesses in Australia across 100’s of industries generate millions of reviews not only on Google but other review sites including Facebook, Yelp and more. With our savvy consumers, it can be intimidating to think they already have formed an opinion of our business before they make an online purchase or even step foot in our door.Starting Price: $29 per month -
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Partoo
Partoo
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!Starting Price: Free -
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Locl
Locl
Boost your online visibility, elevate your reputation, and effectively manage your social media across multiple locations with Locl's easy-to-use interface. One platform for managing Google Business Profiles, directories, reputation management, local SEO, analyzing performance insights, and more. All are designed to streamline workflows and increase revenues. Easily manage and update your business listings across the top 50+ directories from one dashboard. Ensure your business information is accurate and consistent, driving better local search visibility and helping customers find you effortlessly. Monitor customer reviews across platforms in real-time. Our tools protect your brand’s reputation by streamlining review management, boosting positive feedback, and improving customer satisfaction with professional replies. Keep your Google My Business profile secure with profile lock. Prevent unauthorized changes to your business details. -
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Wooflo Pro
Wooflo
Is your local business finding it hard to attract new customers? With 85% of consumers trusting online reviews as much as personal recommendations, your online reputation is crucial for success. Poor visibility and negative feedback can significantly hinder growth, but Wooflo Pro is here to help. This AI-powered platform is designed specifically for local businesses, providing essential tools to generate, monitor, and respond to reviews across multiple platforms. With Wooflo Pro, you can effectively manage your online presence& enhance your reputation. Key Features: ✅ AI-Powered Review Management ✅ Business Location Management ✅ Integration with 20+ Review Sites ✅ Advanced Negative Feedback Protection Review Management Tools ✅ Multichannel Review Management ✅ Review Generation Tools ✅ Comprehensive Insights & Analytics Local SEO Enhancement ✅ High GMB Rankings ✅ Enhanced Visibility ✅ Dynamic Review Showcase on Website & Social MediaStarting Price: $29 per month -
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Grade.us
Grade.us
Grade.us is a cloud-based reputation and review management platform that is ideal for digital marketing agencies, SEOs, and brands. Grade.us features include review generation, review monitoring, and marketing online reviews. With Grade.us, users are able to collect customer reviews using email and drip campaigns as well as a range of tools. Get notifications of new reviews on Google, Facebook and 100+ industry specific review sites. Share your best reviews on your website with our WordPress plugin and floating carousel widget. Automatically post your great reviews on social media channels. Grade.us comes with a full set of reseller tools that allows agencies to white label the service, generate leads, and grow their reputation service offering.Starting Price: $180.00/month -
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brainer
brainer
brainer enables businesses to manage their reputation and engage with customers in real-time. It’s a social reputation tool where customer feedback and reviews become an opportunity for businesses to build stronger relationships with their customers, understand their needs, and meet these more comprehensively. brainer will save you countless wasted hours so you can focus on what really matters, your business and family. No longer do you have to spend a lot of time navigating through a complicated dashboard. brainer allows you to simplify your business review experience. brainer helps you make sense of all the review data and information you gather from multiple sources about your locations, without having to look at a boring spreadsheets or complex graphs. We collect and store all your locations’ review information in one place and present it to you in an easily-digested format.Starting Price: $29.99 per user per month -
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Wombot
Wombot
You know consumers are relying on reviews and the internet more than ever before to inform their purchasing decisions. Ratings can be the difference between you or your competition growing or closing the doors. You can take complete control of your entire online reputation without doing much of anything different tomorrow than you are doing today. You know you need reviews but getting your customers to review used to be like pulling teeth, painful. What used to be a Burden is now an opportunity. It is now easy and painless for you to ask for and your customers to leave real reviews. The active reputation marketing system will automatically route each new review based on real-time reputation information to the review website where it will be most effective online and internalize the negative reviews as customer feedback that only you can see. Quickly respond to your customer's concerns instantly. -
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Snoball
Snoball
Build momentum with Snoball, the #1 word of mouth marketing platform. Automatically generate referrals, create marketing assets, and collect reviews from your happy customers. You hope your customers will naturally talk about you online. You hope they will refer their friends to your business. Snoball systematizes your word of mouth marketing. Meaning, you connect your CRM to our platform and the power of your happy customers is unleashed. Take control of your online reviews, enhance your reputation throughout the sales cycle, and, most importantly, get more referrals from your happy customers. Automate your referral process with minimal start-up time. You don't need your reps to sign up and follow through on a referral program. Integration with your CRM means the referral and endorsement outreach launches without the rep doing anything.Starting Price: $499 per month -
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Reputation Desk
Reputation Desk
Generate Reviews. Increase Engagement. Drive Traffic. Reputation Desk is an all in one automated software that manages your online business reputation, monitors multiple review sites, generates new positive reviews, and enables you to interact and attract new customers for your business.Starting Price: $49.99/month/user -
36
MyReviewEngine
MyReviewEngine
Get more 5-star reviews and triple your sales. The number one all-in-one reputation management software for monitoring, managing and boosting online reviews. Easily invite your clients to review your business. Gauge customer intent before reviews are posted. Earn lots of 5-star reviews and increase your sales. You can quickly and easily auto-post your 4 or 5 star reviews to social media (i.e. Facebook and Twitter) to keep your stream full of positive influences. Just integrate your social accounts, set the schedule, and our software does it all for you!Starting Price: $99 per month -
37
ReviewIgnite
ReviewIgnite
ReviewIgnite is an online reputation management company that helps businesses leverage online reviews to improve their brand reputation, attract more customers and grow sales. Our powerful all-in-one platform provides a secure dashboard for clients to monitor online reviews, generate new reviews, respond to reviews, manage all their social media accounts and local listings. Through a secure, easy-to-use dashboard, businesses can monitor what customers are saying on major review websites and social media — such as Google, Yelp and Facebook — from any computer or mobile device, anytime. ReviewIgnite saves time while giving your staff the tools to receive alerts for new reviews, quickly respond to these reviews and analyze their feedback. The results? Improved service delivery, brand reputation and bottom line. Never fear – help is just a click or phone call away! A key part of our services is providing friendly, knowledgeable support to make sure you get the most out of ReviewIgnite. -
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GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
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Review Refer
Review Refer
Online reviews and referrals are the new advertising. Men and women of all ages look at reviews when choosing a product or local service online. Google your industry. Get noticed by prospective customers who are looking for your local service or product online. ReviewRefer helps your business by being ridiculously simple to use. We even help with the initial set-up. You can easily text or email your customers a request to post a review of your product or service. We’ve automated ReviewRefer so that once you’ve done initial set-up, all you need is a phone number or email to send your message with review link. Use our offer code creation system to create referral and repeat business campaigns that you can post to social media and message customers to grow your business. Track your prospective customers who redeemed a referral or offer code you created and track if you’ve booked an appointment with them or not.Starting Price: $35 per user per month -
40
Objection.co
Objection.co
Objection.co is a reputation management platform that proactively protects your business from competitors, bots, untruthful customers, and various other sources of low-quality reviews. Analyze negative customer feedback at scale using our proprietary API that can process tens of thousands of reviews per second. Experience innovative reviews screening. Removing reviews validates our product further and enhances our machine learning. Our review response technology takes snippets of the review and inserts them into a genuine response that you can copy/paste into your public response area. Get genuine case management for every customer who took the time to tell you what you did wrong. Objection.co is the only simple Review Dispute Software with all the features you need to manage your negative reviews and build the best Reputation around your business without having to deal with anything or anyone.Starting Price: $159.99 per month -
41
ReputationDefender
Gen Digital
You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity. -
42
iReview
iReview
iReview Reputation Management—a revolutionary solution that sculpts and navigates your online image. Leveraging advanced sentiment analysis and real-time monitoring, iReview empowers you to refine and amplify your reputation. Every online interaction contributes to your brand's narrative. iReview comprehensively analyzes user-generated content, transforming it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these into a coherent storyline, putting you in control of your online presence. Benefit from iReview's tailored approach. Detect potential PR challenges, capitalize on brand-building opportunities, and foster authentic connections with your audience through real-time alerts. The intuitive dashboard showcases sentiment trends and uncovers patterns, giving you a competitive edge. Harness public perception to fine-tune your strategies, craft resonant messages, and innovate with precision.Starting Price: $99 -
43
Pluspoint
Pluspoint
Pluspoint is a comprehensive platform designed to optimize customer experience and reputation management for multi-location businesses. Offering tools for managing listings, reviews, customer surveys, and social media engagement, Pluspoint helps businesses attract, convert, and retain customers. With features like omnichannel messaging, automated review responses, and campaign management, it enables businesses to boost their online visibility, improve customer relationships, and enhance overall marketing efforts. The platform is ideal for industries such as automotive, healthcare, real estate, retail, and hospitality.Starting Price: $39/location/month -
44
Localorm
Nuance Digital
Be Found and Stay Engaged with your customers! Be it a small business or multi-location enterprise or brand, we can help you enhance your online location presence, monitor, and manage your online reviews resulting in improved online reputation of your business. Manage your business listings, respond to reviews and generate periodic reports with Localorm dashboard. Do you know what your customers are saying about your business, your products and services online? It is important you listen to your customers and engage with them by monitoring and managing the online reviews. It is said, one negative online review or comment can be a 24% higher chance of losing a customer over your competition and can affect your online reputation. “Localorm” the user-friendly online reputation management tool is perfect for a business like yours. The cloud hosted Localorm Dashboard is ready and easy to use. Localorm helps you not only respond to your customers but provides you with insights. -
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AreTheyHappy
AreTheyHappy
AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trialStarting Price: €49/location/month -
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YouReview
YouReview
YouReview is the world’s most effective review management software. This DIY reputation tool allows business owners to monitor, manage, and grow their business online by generating 5 star reviews and deferring negative reviews. Our methods are so fast and seamless, that your customers leave reviews without feeling bothered. Powerful online listing tool ensures your business information is accurate, available and optimized. Automatically enlist your customers to leave you a review through text or email. More positive reviews build your online rankings and trust. 88% of consumers consult online reviews before they purchase local services. Gain the persuasvie power of postive reviews on your site. YouReview’s Dashboard is a central hub for your critical review data and analytics. -
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Reviewnicely
Reviewnicely
Reviewnicely is an all-in-one ai review management platform that helps businesses easily request, manage, and showcase customer feedback. It supports review requests via WhatsApp, SMS, email, and QR codes, with automated reminders and customizable templates. Consolidate reviews from over twenty platforms, filter and respond from one dashboard, and share positive feedback on social media or your website through versatile widgets. Reviewnicely simplifies reputation management, empowering businesses to turn customer reviews into growth opportunities. Why Businesses Choose Reviewnicely? - Consolidate and manage reviews from one dashboard. - Showcase reviews using customizable widgets like Carousel, Feed, Video, Pop-up, or Badge. - AI Reply in one click - Protect your reputation by capturing private feedback before it goes public. - Boost visibility with fresh reviews that enhance your SEO and PPC efforts. Start for Free and upgrade if truly needed Join other businesses.Starting Price: £25/month -
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pulseM
pulseM
The #1 Reputation Management Platform Built For Home Services. Easily connect with industry-leading field management software. Instantly manage customer service interactions from any device. Turn customer reviews into your competitive advantage. Our platform humanizes service interactions to help your business meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews. Notifying homeowners about upcoming appointments, and providing personalized technician bios provides them with a sense of added comfort and security. Automatically requesting feedback from customers after appointments can significantly increase the chances they will leave you an online review. Helping your social media presence and lead generation. More leads amounts to more revenue. Consistent and genuine reviews help build your brand. -
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Digital Air Strike
Digital Air Strike
Digital Air Strike helps businesses engage with consumers online with targeted ads, more 5-star reviews, custom social media marketing, patented lead response, and A.I. powered intelligent messaging. Digital Air Strike’s dedicated team and award-winning technology deliver measurable ROI to 5,000+ businesses worldwide. Thousands of businesses rely on our award-winning social media marketing, online reputation management, AI-powered intelligent messaging solutions, and patented lead response technology to connect with their customers and ultimately sell or service more new clients. Digital Air Strike’s dedicated team of experts and exclusive partnerships deliver 5-star results and measurable ROI. Get 9x more positive reviews when you partner with Digital Air Strike. Combine our award-winning review surge technology with social media and online reputation management to look better online and conquer your competition! -
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DAC Reputation Management
DAC Groupo
For multi-location businesses, monitoring and responding to online reviews can be an incredibly tricky, time-consuming, and—let’s face it—expensive task. With multiple review sites to keep track of and numerous reviews piling up on a daily basis, it can become almost impossible to keep up. DAC’s Reputation Management platform makes it possible for brands with multiple locations to quickly and efficiently pinpoint problems, take appropriate action, and track performance at every single location. You can conveniently monitor, manage, analyze, and mitigate bad reviews—and promote positive ones—in a single tool. Monitor and manage reviews across all major online review sites, including Google, Yelp, Facebook, TripAdvisor, and more. Respond immediately and efficiently, saving time and money—no need to visit each review site individually. Utilize pre-populated review responses to save even more time.
