ReputationStacker

ReputationStacker

5.0 out of 5 stars
ReputationStacker SurgePoint

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ReputationStacker:

About

ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.
SurgePoint:

About

SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
ReputationStacker:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SurgePoint:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ReputationStacker:

Audience

ReputationStacker is for businesses of all sizes - from single-location SMBs to franchises with thousands of locations - that want to manage their online reputation, get more reviews, and rank higher in local search.
SurgePoint:

Audience

Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers
ReputationStacker:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SurgePoint:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ReputationStacker:

API

Offers API Supported
SurgePoint:

API

Offers API Not Supported
ReputationStacker:

Screenshots and Videos

SurgePoint:

Screenshots and Videos

ReputationStacker:

Pricing

$63 per month
Free Version Not Supported
Free Trial Supported
SurgePoint:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ReputationStacker:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
SurgePoint:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ReputationStacker:

Pros & Cons from Real Users

Pros

  • One of the things we love about ReputationStacker is how easy it is to roll out to new locations. As soon as a store opens, we're already collecting reviews. That early momentum helps our locations build trust faster and gives us an edge over competitors that are still trying to build their online reputation (or aren't doing anything at all).
  • What I like most about ReputationStacker is how easy it is to use. We just connected it to our CRM on day 1 and it gets us reviews automatically for all of our locations.
  • ReputationStacker is makes reputation management easy across all of our tutoring locations. It automates review requests and keeps everything organized. We get a lot of reviews using ReputationStacker and the dashboard makes it easy to track performance.
  • Reputation stacker was really easy to set up and connect to our CRM. Now whenever we close a case it automatically follows up with the client and asks for a Google review.

Cons

  • There is no part of it that I don't like because it is well designed and always works.
  • There's nothing bad about it so there's nothing that I don't like about it.
  • I like pretty much all of it. It works perfectly for managing our reputation.
  • It took a minute to figure out that it can't push the first party customer feedback directly to Google, but once I figured out how it asks our clients for a Google review directly then it all made sense.
ReputationStacker:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
SurgePoint:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ReputationStacker:

Company Information

ReputationStacker
Founded: 2016
United States
reputationstacker.com
SurgePoint:

Company Information

SurgePoint
www.thesurgepoint.com
ReputationStacker:

Alternatives

SurgePoint:

Alternatives

ReputationStacker:
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ReputationStacker:
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ReputationStacker:
ReputationDefender

ReputationDefender

Gen Digital
SurgePoint:
ReputationStacker:

Categories

SurgePoint:

Categories

ReputationStacker:

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported
ReputationStacker:

Integrations

Facebook Supported
Google Business Profile Supported
Angi Not Supported
Google Not Supported
Healthgrades Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
Jobber Not Supported
Mindbody Not Supported
Salesforce Not Supported
ServiceTitan Not Supported
Tripadvisor Not Supported
Yelp Not Supported
Zapier Supported
Zendesk Not Supported
Zoho CRM Not Supported
SurgePoint:

Integrations

Facebook Supported
Google Business Profile Supported
Angi Supported
Google Supported
Healthgrades Supported
Housecall Pro Supported
HubSpot CRM Supported
Jobber Supported
Mindbody Supported
Salesforce Supported
ServiceTitan Supported
Tripadvisor Supported
Yelp Supported
Zapier Not Supported
Zendesk Supported
Zoho CRM Supported
ReputationStacker:
Claim ReputationStacker and update features and information
Claim ReputationStacker and update features and information
SurgePoint:
Claim SurgePoint and update features and information
Claim SurgePoint and update features and information